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Isla Mujeres Palace

Bookit.comUS$ 474*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 504*
US$ 474*
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US$ 499*
US$ 499*
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1,115 Reviews from our TripAdvisor Community

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Showing 974: English reviews
London, United Kingdom
Reviewed 17 November 2015 via mobile

We Recently stayed at this secluded and super private resort. Wth Sandy beach and excellent service. The staff were always friendly and nothing was too much for them to ask. We do not recall all by their first names, however Cristina welcomed us upon our arrival and was always there to go the extra step to ensure our stay was...

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Helpful?
3Thank suru1980
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Suru1980, Allow me to thank you for your kind words about your recent stay at Isla Mujeres Palace. We are delighted to know that you had a great experience with us. Our goal is to always exceed our guests’ expectations. It was truly an honor to host you for your deserved vacation, and be sure that I will personally...

Chilliwack, Canada
Reviewed 15 November 2015

Isla Palace is up and running after a huge renovation and it's better than ever! The new enclosed and air conditioned lobby bar and restaraunt made this such a pleasant stay, and all of the improvements they've made and are still working on, are going to make this the best of all the Palaces! The service provided by all of...

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4Thank Judydh
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Judydh, On behalf of the Isla Mujeres Palace staff, allow me to thank you for taking the time to share your experience with Trip Advisor readers. It was a pleasure to host you here, as it is every time you visit us. We were so happy to have you back and even more, to know that you enjoyed all...

Loveland, Colorado
Reviewed 14 November 2015 via mobile

The staff is awesome! The twins Ishmal and Christian will fool you but are both very attentive. Antonio was a great source of info! Roxanna and Christina at the lobby desk were awesome! Alex at the pool bar was friendly and very helpful. Arron the entertainment leader was so much fun! Overall such a great experience!! Definitely a great place...

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1Thank charliesgrammy
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Charliesgrammy, Thank you very much for taking the time to share your comments about your stay at Isla Mujeres Palace; it is always a pleasure to receive positive feedback. We strive to demonstrate excellence in all aspects for our guests’ stay; I am delighted to know that you had the opportunity to experience our personalized service enriched with emotions....

Cambridge, Ontario, Canada
Reviewed 14 November 2015

Just returned from a 7 night stay at our favourite place, Isla Mujeres Palace Resort, and wish we had stayed longer! As usual, the resort team was fantastic and welcoming. As this was our 5th visit to the resort, we felt like we were reunited with old friends when we saw the team at IMP. The resort has undergone some...

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5Thank Dian S
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Dian S Allow me to thank you for sharing such a positive review of Isla Mujeres Palace and for choosing our Resort for your recent holiday in Mexico. I am delighted that you had a wonderful experience from start to finish and beyond. Your recollection of your experiences about the property, room, our staff and throughout the hotel are...

Minneapolis, Minnesota
Reviewed 14 November 2015

I don't vacation well. I'm a bit type-A (well, maybe more than a bit) and it usually takes me a few days to unwind, at which point it feels like it's almost time to go home again. And I tend to find time to get some work in. Not this time. I got relaxed by mid afternoon our first day...

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2Thank Larry C
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Larry C, Thank you for sharing such a great review with our fellow Trip Advisor readers about your stay at Isla Mujeres Palace. We are extremely happy to note that you have enjoyed your time with us and we also appreciate your praising words of our facilities and services. It is great to know that we have created a...

sunderland
Reviewed 13 November 2015 via mobile

We came to the island for the day and with us staying at the sun palace we were allowed to use the facilities here. It is s very nice hotel with a lovely beach and pool. It is very very quiet, almost too quiet. Great to be able to use their pool etc and eat tho, a real bonus.

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1Thank adrian-73
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Adrian-73, I would like to thank you for sharing your impressions of your recent visit at Isla Mujeres Palace. We are delighted to know that you enjoyed your visit to our Resort. I truly appreciate your excellent comments about the staff, service and property. Hope that your next vacation you can spend them all here with us. Kind regards,

Prince George, Canada
Reviewed 11 November 2015

My husand and I are finishing up our first of many to come stays at Isla Mujeres Palace hotel. We have received such pampering from a smaller hotel within the Palace chain. We have attended 2 chef dinners and were pleased beyond expectations to the meal that was served at both of the 2 different chef dinners. The staff tend...

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4Thank Kim S
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Kim S, Allow me to thank you for taking the time to post a review of your recent stay at Isla Mujeres Palace. It is with great pleasure that I read you could enjoy our amazing culinary proposal, our Chef Nylo is always innovating, mixing and matching flavors and textures in order to have a great and tasty menu....

Maryland
Reviewed 10 November 2015

My wife and I are in our 40's and have traveled widely around the Caribbean. This was our 10th trip to Mexico and 3rd visit to Isla Mujeres. The Isla Mujeres Palace was our 14th all-inclusive and we have stayed at many of the big names: Couples, Dreams, Excellence, and Iberostar. Previously we have stayed the Privilege Aluxes and Playa...

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8Thank Chrispysmith
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Chrispysmith, I truly appreciate your great comment about your recent stay at Isla Mujeres Palace. Thank you for taking the time to write your experience and share it with Trip Advisor readers. Our staff is always happy to serve and I read with great joy that you experienced just that. I will definitely congratulate all of them for their...

New York City, New York
Reviewed 7 November 2015

If you are looking for an adult getaway this would be the resort. It's small and quaint with plenty of chairs for the guests at the pool and beach. The service was excellent; everyone from the manager Jorge to the wait staff, they couldn't do enough for you. It made our stay just wonderful. You could rent a golf cart...

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1Thank Pat F
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Pat F, I would like to thank you for your kind words regarding your recent stay at Isla Mujeres Palace. I was so delighted to share your compliments with all the staff members; they truly appreciate it. Be sure that all of them have been congratulated for their excellent service, especially Jorge. We are looking forward to welcome you...

Augusta, Maine, United States
Reviewed 6 November 2015

My review is a year late but I can't stop thinking about it and want to go back. It's the only place I ever wanted to go back to twice. From the location on the Island right down to the staff is wonderful. We loved our amazing room, plenty of space with a huge tub for 2 that we enjoyed...

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3Thank Jody D
Janai V, General Manager at Isla Mujeres Palace, responded to this review

Dear Jody D, Thank you very much for taking the time to share your comments about stay at Isla Mujeres Palace with Trip Advisor Readers. I feel honored to know that it has been almost a year since you stayed here with us and you still have all these good memories about the Resort and the Island; I truly appreciate...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 20,737 - ₹ 36,355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
209 questions
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Questions? Get answers from Isla Mujeres Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room”
tonycI374QN, 22 May 2017 | Read review
“All rooms are great but pool view was lovely!”
MichaelaEccles, 21 May 2017 | Read review
“Room with ocean view”
joehB4474RR, 17 May 2017 | Read review
“I booked an Ocean Front room, the pool view rooms do not compare to the Ocean Front views of the Sunset and hearing the waves every morning”
jenniferwL4469HM, 7 May 2017 | Read review
“Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when making your reservation.”
Granniejo, 21 Apr 2017 | Read review
5 of 5
Bookit.com
US$ 474* /night
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Expedia.comUS$ 499
Hotwire.comUS$ 499
getaroom.comUS$ 504
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Prices are for 1 room, 2 adults
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