We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Lock in the lowest price from our partners
    US$ 517
    View Deal
    Traveller (1142)
    Room & Suite (307)
    Pool & Beach (260)
    Excellence Playa Mujeres
    11,714 reviews
    #2 of 6 hotels in Playa Mujeres
     
    Hyatt Ziva Cancun
    4,026 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,056 reviews
    #11 of 175 hotels in Cancun
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #25 of 37 hotels in Isla Mujeres
     
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (59 reviews)
    “chef's dinner” (44 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
    Excellence Playa Mujeres
    11,714 reviews
    #2 of 6 hotels in Playa Mujeres
     
    Hyatt Ziva Cancun
    4,026 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,056 reviews
    #11 of 175 hotels in Cancun
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #25 of 37 hotels in Isla Mujeres
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 517.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Mujeres hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "bc034e3dfedc456e9eb57cd9b6e8ff13", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":807936,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109242296],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":517,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"bc034e3dfedc456e9eb57cd9b6e8ff13","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":522,"lowestMetaPrice":517,"additionalPartner":false,"highestMetaPriceDisplay":522,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":522,"lowestMetaPrice":517,"highestMetaPriceDisplay":522,"hotelName":"Isla Mujeres Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJjMDM0ZTNkZmVkYzQ1NmU5ZWI1N2NkOWI2ZThmZjEzIiwiQUlLIjoiZjJiZGRiMGFmMmRkNDY4YTlmYTA2Zjk1NzZiZjRhNTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$ 517", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32692404":"Expedia","65768253":"Hotwire","79621896":"CheapTicketsEWS","109242296":"HotelsCom2IB","79024441":"OrbitzEWS","53948904":"TravelocityEWS","35114456":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (1,135)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Isla Mujeres Palace
    See the most recent reviews

    261 - 265 of 990 reviews

    Reviewed 3 March 2016

    I've stayed at the Moon Palace Resort in Cancun so comparing the too is quite different. If you want a quiet, laid back vacation, Isla Mujeres Palace is the place to go. It is a smaller resort so you get to know the couples around...More

    Thank lobeth23
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 4 March 2016

    Dear Lobeth23, I would like to thank you for sharing your impressions of your recent stay at Isla Mujeres Palace. I truly appreciate your comments about the staff, service and property. Be sure that I will share your kind words with the staff and congratulate...More

    Reviewed 3 March 2016

    Isla Mujeres Palace is a small nice hotel on the island off Cancun but it needs more restaurants (they only have one). Also, most dinners are buffet style and this does not cut it for a hotel wanting to be top on the island. On...More

    Thank Birtrum_13
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 5 March 2016

    Dear Birtrum_13, Thank you very much taking the time to share some words about your recent stay at Isla Mujeres Palace. I would like to thank you also for your feedback and suggestions, be assured that all of them are taken seriously; regarding the dinner...More

    Reviewed 1 March 2016

    Couples resort (2 person per room). When you first get there via taxi, security will confirm your reservations before they will even let you in the lobby. They will always check you every time you go out in. Food and beverage is inclusive. There's bottles...More

    2  Thank atjig
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 4 March 2016

    Dear Atjig, Allow me to thank you for taking the time to write a comment about your recent stay at Isla Mujeres Palace. I truly appreciate you kind words about the property, services, amenities and your recommendation. I feel glad that you enjoyed your stay...More

    Reviewed 1 March 2016

    We were staying at the Sun Palace in Cancun and took a day to visit the Isla Mujeres Palace property. It was beautiful and peaceful, much more our preference than the larger, louder property where we were staying for the week. There were plenty of...More

    1  Thank LHsunseeker
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 2 March 2016

    Dear LHsunseeker, I would like to thank you for taking the time of sharing your experience at Isla Mujeres Palace. I truly appreciate your comments about the property and facilities of our Resort and I am glad to know how much you enjoyed your day...More

    Reviewed 27 February 2016

    We have been to Mexico many times but have never had a more relaxing vacation than at the Isla Mujeres Palace. Only 60 lovely rooms, the hotel never feels crowded and itis the first hotel where there are always available lounge chairs at the beach...More

    2  Thank globetrotter6
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 2 March 2016

    Dear Globetrotter6, It is an honor to read such complementary review regarding your stay at Isla Mujeres Palace Resort. I am glad to know how our staff members did everything in their hands to make of your vacation a once in a lifetime experience. Please...More

    Excellence Playa Mujeres
    11,714 reviews
    #2 of 6 hotels in Playa Mujeres
     
    Hyatt Ziva Cancun
    4,026 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,056 reviews
    #11 of 175 hotels in Cancun
     
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    #25 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 314 - US$ 584 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • #2 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1142)
    Room & Suite (307)
    Pool & Beach (260)
    Dining (128)
    Hotel & Grounds (689)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Puerto Isla Mujeres Resort & Yacht Club
    21 reviews
    .44 km away
     
    Hyatt Ziva Cancun
    4,026 reviews
    9.23 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,056 reviews
    9.30 km away
     
    Excellence Playa Mujeres
    11,714 reviews
    8.38 km away
     
    Nearby Restaurants
    Bastos Grill
    542 reviews
    .56 km away
    Limon
    722 reviews
    1.19 km away
    Oscar's Mexican Grill
    635 reviews
    1.25 km away
    Maria's Kan-Kin
    281 reviews
    1.06 km away
    Nearby Attractions
    Women's Beading Cooperative
    396 reviews
    .52 km away
    Parque de los Suenos
    271 reviews
    1.13 km away
    Tortugranja (Turtle Farm)
    2,669 reviews
    .50 km away
    Captain Dulche's Museum
    425 reviews
    .60 km away
    Ask a question
    Questions & Answers
    Kari D
    19 July 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Hello Kari D, Thank you so much for choosing Isla Mujeres Palace. The Islander departs from Marina Hacienda Del Mar in Puerto Juarez Cancun, however if you want to take advantage of this service it is required that you have... More
    0
    Votes
    Carole B
    17 June 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Carole B, Thank you so much for your interest on Palace Resorts. Only our room on concierge level have DVD player as part of the amenities. Should you have further concerns please do not hesitate to ask. Kind... More
    0
    Votes
    Mark F
    12 June 2017|
    AnswerShow all 3 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Mark F, Thank you so much for your interest! Yes, all of our rooms have air conditioned so you can set the perfect temperature for you! Please feel free to contact us again if you have more questions. We're always... More
    0
    Votes
    Google Translation
    Room Tips
    "Biting insects on balconies of garden view rooms."
    Read review
    "try to get ocean view, other than that all rooms same"
    Read review
    "Get the ocean view rooms! The ocean is right outside the door!"
    Read review
    "Splurge on a Concierge level, beachfront room. The views are beautiful."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing