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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    +1 800-635-1836
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    24/12/2017 25/12/2017
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    Traveller (1245)
    Room & Suite (315)
    Storyboard
    Excellence Playa Mujeres
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    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (63 reviews)
    “chef's dinner” (48 reviews)
    “concierge room” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Excellence Playa Mujeres
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    #2 of 7 hotels in Playa Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #24 of 37 hotels in Isla Mujeres
     
    Casa de los Suenos
    503 reviews
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    Hotel & Beach Club Garrafon De Castilla
    34 reviews
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,219)
    There are newer reviews for Isla Mujeres Palace
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    251 - 255 of 1,058 reviews

    Reviewed 1 August 2016 via mobile

    If you are looking for a special place to spend a relaxing and romantic time with your best half, I highly recommend staying here. The staff is friendly, helpful and accommodating going out of their way to make your stay enjoyable. It is not a...More

    3  Thank Brian N
    Reviewed 29 July 2016

    the resort is small, beautifully appointed and supremely staffed. The food is really really good. I'm kinda a "foodie" and this resort is worthy of distinction in that regard. Not only is food fresh and wonderfully prepared, it is also a work of art. The...More

    2  Thank Kristine M
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 30 July 2016

    Dear Kristine M Thank you for choosing Isla Mujeres Palace as host for your vacation. It is our goal to create unique and memorable experiences for all of our guests and I am glad to read how much you enjoyed food and service. It is...More

    Reviewed 28 July 2016

    Our second stay at the Isla Mujeres was fantastic! We arrived on a Friday and were met at Marina Hacienda deal Mar by the resort yacht which took us directly to the resort dock where we were greeted by Christina and David. We promptly checked...More

    4  Thank ChrisandSusie031382
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 30 July 2016

    Dear Chrisandsusie031 First of all, please allow me to thank you for such kind words regarding your recent stay with us at Isla Mujeres Palace. Our mission is to make every stay as close to perfection as possible by creating memorable moments, exceeding our guest’s...More

    Reviewed 25 July 2016 via mobile

    We spent 3 days in this beautiful Island and end it up at this resort, it's all inclusive so you don't have to search outside for food, you just leave the tip. You can have a taxi from the hotel to go everywhere. Downtown is...More

    Thank María José P
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 26 July 2016

    Dear María José P, I would like to thank you for taking the time to write a comment about your recent stay at Isla Mujeres Palace and for choosing our Resort to celebrate such an important date as it was your anniversary, congratulations! It is...More

    Reviewed 22 July 2016

    We were looking for a quiet place for a honeymoon, no kids, to relax and not be bothered, we found it. We landed in Cancun late and due to understaffing of the immigration department we missed our transportation to the island. However the Palace representative...More

    3  Thank dreamer044
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 26 July 2016

    Dear Dreamer044, Allow me to thank you for taking the time to share your recent experience at Isla Mujeres Palace with Trip Advisor readers. It is a pleasure to know our staff made of your holiday a memorable experience, especially Noemi and Chef Erick who...More

    Excellence Playa Mujeres
    12,342 reviews
    #2 of 7 hotels in Playa Mujeres
     
    Marina Isla Mujeres
    15 reviews
    #24 of 37 hotels in Isla Mujeres
     
    Casa de los Suenos
    503 reviews
    #8 of 37 hotels in Isla Mujeres
     
    Hotel & Beach Club Garrafon De Castilla
    34 reviews
    #118 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 352 - US$ 685 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 On the Beach Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Evoline ltd, getaroom.com and TripOnline SA so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1245)
    Room & Suite (315)
    Pool & Beach (304)
    Dining (174)
    Hotel & Grounds (804)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 37 hotels in Isla Mujeres
    Hotel & Beach Club Garrafon De Castilla
    34 reviews
    1.65 km away
     
    Casa de los Suenos
    503 reviews
    1.15 km away
     
    Marina Isla Mujeres
    15 reviews
    .63 km away
     
    Nearby Restaurants
    Bastos Grill
    578 reviews
    .56 km away
    Limon
    750 reviews
    .60 km away
    Oscar's Grill
    683 reviews
    1.25 km away
    Mar-Bella Rawbar & Grill Isla Mujeres
    50 reviews
    .12 km away
    Nearby Attractions
    Women's Beading Cooperative
    413 reviews
    .49 km away
    Tortugranja (Turtle Farm)
    2,808 reviews
    .50 km away
    Parque de los Suenos
    297 reviews
    1.13 km away
    Captain Dulche's Museum
    434 reviews
    .61 km away
    Ask a question
    Questions & Answers
    davisj1987
    10 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear davisj1987, Thank you for choosing Isla Mujeres Palace. We are looking forward to welcoming you soon! I will be more than glad to assist you with your transportation booking, please be so kind to read your TripAdvisor... More
    0
    Votes
    Vane V
    10 December 2017|
    AnswerShow all 2 answers
    Response from GM_At_HotelZone | Property representative |
    Dear Vane V, Thank you so much for choosing us and sharing your question with us. Firstly I would like to confirm this is an adult's only resort. The weather is perfect at all times of the year, with sunny days and warm... More
    0
    Votes
    mindy71884
    9 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Hello mindy71884, Thank you so much for your interest in Isla Mujeres Palace. It is my pleasure to inform you Isla Mujeres Palace is an All-inclusive resort, offering top-shelf liquor and delicious meals. We hope to... More
    0
    Votes
    Room Tips
    "Take advantage of the room service. Avoid rooms that are close to 122. Your view will be greatly diminshed"
    Read review
    "Most rooms will not have a full ocean view but this you will fine is not a problem"
    Read review
    "We loved our room and recommend the concierge level with ocean front views. The higher numbers have better..."
    Read review
    "Our poolview room also had a nice ocean view (#125)"
    Read review
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