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3/9/2017 4/9/2017
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    3/9/2017 4/9/2017
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    US$ 460
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    Traveller (1150)
    Room & Suite (307)
    Pool & Beach (260)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (59 reviews)
    “chef's dinner” (44 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Zoetry Villa Rolandi Isla Mujeres Cancun
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    #3 of 37 hotels in Isla Mujeres
     
    Le Blanc Spa Resort
    5,878 reviews
    #1 of 175 hotels in Cancun
     
    Sun Palace
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    Secrets The Vine Cancun
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Reviews (1,150)
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    There are newer reviews for Isla Mujeres Palace
    See the most recent reviews

    221 - 225 of 1,002 reviews

    Reviewed 15 June 2016

    I will start out saying I would go back to this resort in a few years it's not one I would go to yearly like some Ive stayed at. Over all service was good, evening menu got to be boring after the forth day, not...More

    1  Thank Passport0527
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 20 June 2016

    Dear Passport 05274 Thank you so much for your kind feedback regarding your recent stay in Isla Mujeres Palace. I truly appreciate your thoughtful review and I am glad to know that you enjoyed our pool and beach facilities, while being pampered by our staff....More

    Reviewed 15 June 2016

    Nice quaint resort (62 rooms total). We arrived on a Saturday and were leaving on Friday. The staff were very attentive and quite courteous. Every time we encountered staff we were greeted with an 'Hola!' and a cheerful smile. The entire resort was spotless (cleaning...More

    1  Thank johnnycockalotta
    Reviewed 13 June 2016

    With my boyfriend we did enjoy staying over in the hotel, luckily adults only. Very relaxing and enjoyable Hotel. Professional and extremely friendly employees, always when needed. The only struggle was a restaurant, quite limited choice of seafood like for Caribbean place.More

    1  Thank KathrinaGlasgow
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 20 June 2016

    Dear KathrinaGlasgow, Thank you very much for taking the time to write a great review regarding your recent visit ti Isla Mujeres Palace. I am so glad to know how much you enjoyed your time with your boyfriend at our Resort, and it is so...More

    Reviewed 10 June 2016

    We recently returned from our second visit in a year and never thought it was possible that this visit would exceed our first. However the management,staff,hospitality and accomodations did not disappoint. There have been even more improvements to the property since our last visit in...More

    2  Thank DeniseEvans51
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 15 June 2016

    Dear Mrs. & Mr. Evans, I would like to thank you for taking the time to share your recent experience at Isla Mujeres Palace on Trip Advisor. I feel honored to read your kind words regarding your second visit to our Resort and to know...More

    Reviewed 6 June 2016

    Isla Mujeres Palace We spent an afternoon at Isla Mujeeres Palace just to check it out. We were absolutely amazed by the quality and artistry of the buffet. The head chef took great pride in his beautiful display of vegetarian and as well as meat...More

    2  Thank Glenn S
    Response from Janai V, General Manager at Isla Mujeres PalaceResponded 10 June 2016

    Dear Glenn S, Thank you for taking the time to share your recent experience at Isla Mujeres Palace on Trip Advisor. I am glad to know you enjoyed our property, the food, and pool and beach facilities, while being pampered by our staff. It is...More

    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,385 reviews
    #3 of 37 hotels in Isla Mujeres
     
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    #1 of 175 hotels in Cancun
     
    Sun Palace
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 285 - US$ 637 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Isla Mujeres
    • #1 Top resorts Hotel in Isla Mujeres
    • #2 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Hotels.com, Expedia, Orbitz, Booking.com, Priceline, Hotwire, Evoline ltd, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1150)
    Room & Suite (307)
    Pool & Beach (260)
    Dining (128)
    Hotel & Grounds (697)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lynae B
    14 August 2017|
    AnswerShow all 3 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Lynae B, Thank you so much for contacting us. Resort credits can be used towards a selected amount of tours which are specified in our website. We also recommend you to download our App "Palace Resorts" directly from... More
    0
    Votes
    Google Translation
    jimmyw14
    31 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear jimmyw14, That is correct, this is an adults only resort all-inclusive. Should you requiere further assistance, please let us know. Best regards, Ulises Sosa Social Media Concierge.
    0
    Votes
    henao98
    28 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear henao98, Thank you once again for your question. Our telemarketing department will provide the assistance you need with this concerns, as stated on my previous response, I already sent you a private message, please be... More
    0
    Votes
    Room Tips
    "Beautiful and very comfortable."
    Read review
    "Beach front room amazing view"
    Read review
    "Get on the Concierge level, if possible. Worth it."
    Read review
    "definitely go for a room with an ocean view."
    Read review
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