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Isla Mujeres Palace

AMOMAUS$ 267*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 504*
US$ 267*
Great Deal
US$ 499*
US$ 499*
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Isla Mujeres Palace
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1,097 Reviews from our TripAdvisor Community

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Showing 959: English reviews
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Reviewed 2 days ago NEWvia mobile

This was our second visit to IM Palace. We were treated so well our first visit that we went back again 7 months later. I can't impress upon people just what a gem this hotel is, and how well you are treated and just how personalized they make your dream vacation experience. We booked an 8 night stay and took...

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Helpful?
Thank Madamevoodoo
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Madamevoodoo, thank you very much, not only for a glowing review but for leaving with the feeling to have found friends here at Isla Mujeres Palace. We are very happy to read that your time at the resort was a wonderful one and I deeply appreciate that you acknowledged so many of our staff members. Their daily goal is...

Biloxi, Mississippi
Reviewed 2 days ago NEW

Great trip planned by Katie Trembaly with Beach Bound Getaways who truly took care of everything for me. She had everything from the pick up at the airport, private boat waiting on us to Island Mujeres Palace. Once arrived we were greeted by the hotel staff that handle our luggage immediately. The staff was great the entire trip. It's a...

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Helpful?
Thank Msrockinrealtor
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Msrockinrealtor, thank you for taking the time to share your experience of your recent stay at Isla Mujeres Palace here with us. We are glad to learn that you had a fantastic time and even better that you are planning to be back, hopefully very soon. Thank you for mentioning the staff, as they are the most important part...

Staten Island, New York
Reviewed 3 days ago NEW

After a long trip getting to Cancun from New York we were pleasantly surprised when we were expecting to board a Ferry to get To Isla Mujeres Palace and we were greeted by 2 Gentlemen from Palace and boarded us onto a Boat for a beautiful boat ride right to the Dock that's located behind the Resort ! We were...

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Helpful?
1Thank Paul A
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Paul A, thank you very much for such a detailed review, sharing with us your wonderful experience here at Isla Mujeres Palace. It is so easy to just say, "it is our pleasure", but I hope you could feel that it was our pleasure to create that many memorable experiences for you during your stay. Thank you for acknowledging...

New York
Reviewed 4 days ago NEW

This was our 3rd visit to the Palace. It is a wonderful way to spend vacation time to totally relax. The staff is amazing, friendly, courteous always greet you with a smile on their face. It feels like a home away from home, or better yet, a place to forget home! I cannot say more about the staff, how wonderful...

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Helpful?
1Thank tpetruso
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear tpetruso, thank you very much for taking the time to share your experience with us and for the great honor of calling us home away from home. I will happily share your kind words with our team as they are, as you mentioned, the real treasure of this place. As our goal is to make you feel to be...

Maryland
Reviewed 6 days ago NEW

We just returned from a truly special vacation at the Isla Mujeres Palace Resort. This is a great place to sit back and unwind. The staff at this resort cater to your every whim but in a laidback, relaxed atmosphere. Special kudos to Julian, Arturo, Candido, Andres, Jorge, Juan Carlos, Wilma and Roxanna.

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Helpful?
Thank travelingtoothdoc
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear travelingtoothdoc, thank you very much for acknowledging the real treasure of this place, the staff. It will be my pleasure to share your kind review with our team and in particular with the mentioned staff members. For us it is motivation to keep improving our services and facilities in order to exceed every day our guest’s expectations. Dear travelingtoothdoc,...

Alta Loma, California
Reviewed 1 week ago

The Palace hotel, in my opinion, is the best hotel on Isle Majures. It is secluded from the rest of the hotels, yet just a 75 peso taxi ride to downtown or any other destination you want to visit. The entire staff is wonderful and extremely accommodating. They wait on you hand and foot and nothing is too much trouble...

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Helpful?
1Thank Granniejo
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Granniejo, thank you for sharing your recent experience at Isla Mujeres Palace with us and we are glad to read that you felt to be just in the right place for your relaxing vacation. To the number one for you is our daily goal and it motivates us to keep improving our services and facilities in order to exceed...

Orlando, Florida
Reviewed 1 week ago

Me and my family (group of 20) Stay in Mia Reef Resort in Cancun April 9th to April 17th .The resort its really beautiful and The personal was very kind Roberto,Angel Abraham,Henry,Miguel and Jaykob.they make oyr vacatiin really amaizing Thanks for your excellet job.We planning another vacation ,but with bigger groups.For Us Wonderful stay at the Isla Mujeres Resort. Landrua...

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Helpful?
Thank mayralandrua
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear mayralandrua, the recognition goes to MIA REEF. We already advised Tripadvisor to readress the comment to the correspondent Resort. Respectfully

Springfield, il
Reviewed 1 week ago

We did not stay at this palace hotel, we stayed at Moon Palace, but on a visit to Isla Mujeres we did stop in briefly for drinks and the pool, unfortunately right out front the hotel one of our party had an accident and was injured (fell off of a golf cart in the road). They let us come up...

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Helpful?
1Thank pensa5
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear pensa 5, thank you very much for your comments about Palace Resorts and in particular about Karol. She is indeed a very valuable asset to our Resort and the company and we are happy to read that she could help you in this situation. I will happily share your kind words with her and we hope first and foremost...

Reviewed 1 week ago via mobile

Me and my boyfriend stayed at this hotel from the 14th to 21th of march. When we first arrived we got a wet towel that smelled very fresh of citrus and a nice drink. The room was beautiful with a jacuzzi and a big bed (that was really soft). Special thanks to Deiby at the reception. I told her about...

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Helpful?
Thank Emmelie K
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Emmelie K, Thank you very much for your taking the time to share you recent experience at Isla Mujeres Palace with us. You kind words about your recent stay fill us with joy and will motivate us to keep improving our services, the facilities in general and the from you mentioned areas. Thank you as well for your gesture...

Anchorage, Alaska
Reviewed 1 week ago

I was at the hotel last year august,the stay was good and they sold the club membership to us which we bought into because we thought it was a good idea. The club membership is a scam. Its so hard to get in touch with anybody there. They don't read emails or even respond to calls. My advise to anyone...

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Helpful?
1Thank Tasty15
Isla M P, General Manager at Isla Mujeres Palace, responded to this review

Dear Tasty15 thank you for your feedback about your stay last year here at Isla Mujeres Palace. I am glad to hear that you felt to be in the right place for your vacation. Thank you as well for your constructive comments. Please feel free to contact me directly in order to help you regarding the mentioned point. Dear Tasty15,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 20,944 - ₹ 36,042 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
204 questions
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Questions? Get answers from Isla Mujeres Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had an excellent view of the pool and the beach. Not all rooms do, so request an ocean view when making your reservation.”
Granniejo, 21 Apr 2017 | Read review
“"Corner suites are large and sunny ."”
mayralandrua, 21 Apr 2017 | Read review
“Front of the resort facing directly out to the ocean.”
klsports, 15 Apr 2017 | Read review
“Rooms by the pool offered us the oceanview as well!”
bayouboone, 11 Apr 2017 | Read review
“Ocean front concierge suites have amazing views”
4texas_girl, 6 Apr 2017 | Read review
5 of 5
AMOMA
US$ 267* /night
View Deal
Booking.comUS$ 499
Expedia.comUS$ 499
getaroom.comUS$ 504
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*Disclaimer
Prices are for 1 room, 2 adults
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