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Isla Mujeres Palace

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Breakfast included
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Marina View
Safe
HOTEL CLASS
Hotel links
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Offers & Announcements:50% off room rate
Hotel deals
Reviews & more
1,499Reviews
2,191Photos
310Q+A
100Room tips
Traveller rating
  • 1,125
  • 255
  • 75
  • 26
  • 18
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+2
This was the perfect place for quiet and relaxation! We did a 5 day trip and wish we did 7 days. The resort is small, the staff is very accommodating, the rooms are nice and it isn’t so crowded with people that you can’t relax. We are definitely planning a trip back for next ye
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+7
The resort is beautiful, less than 70 rooms, very charming and quaint and modern. The staff is very accommodating and very friendly. It’s very quiet here so if you’re looking for nightlife this is not the place nor the island. I’m giving this a 3 star basically for the beach, o
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+4
Fabulous time. Loved it so much we joined the Palace Family and will be back in May. The Palace is such an intimate setting you will not want to go home. Everyone gets to know you and makes special effort make your stay truly amazing. We made new friends from all over. The roo
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Response from GM_RivieraZone, Gerente at Isla Mujeres Palace
Responded 3 days ago
Dear kimmycocktail, We will be anxiously awaiting your next return to enjoy another unforgettable holiday. It is great to know that our team managed to exceed your expectations. I would like to join you in congratulating my team for their charisma, talent, and commitment which made your stay a unique experience. This great recognition will be shared and in turn we appreciate your recommendation and for having chosen us as your ideal hotel in the destination. Looking forward to welcome you back home! Cordially, Roberto Martinez General Manager Isla Mujeres Palace
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+4
We just got home from our week long wedding/honeymoon trip and once again Palace outdid themselves. From the little special touches to welcome us to Alejandra going above and beyond to fufill our every wish it was truly a special experience. We love Isla Mujeres Palace and this w
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Response from GM_RivieraZone, Gerente at Isla Mujeres Palace
Responded 3 days ago
Dear wndylmb, We love to hear that you had the best honeymoon/Wedding. It is very rewarding to read your fantastic review as we have a clear picture of how awesome was your experience.It is a pleasure that we have exceeded your expectations. Alejandra and all our team members already miss you and we hope to see you once again in a very close future. Cordially, Roberto Martinez General Manager Isla Mujeres Palace
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laid back resort with a wonderful friendly and professional staff. This is our favorite destination in all of Mexico. Beautiful views, wonderful food, great entertainment, yes, but almost any quality resort can provide that. At the Isla Mujeres Palace Resort the staff is what sep
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Review collected in partnership with this hotel
Response from GM_RivieraZone, Gerente at Isla Mujeres Palace
Responded 3 days ago
Dear gallahue86, Your kind recognition to our staff has been undoubtedly shared with them and they feel grateful for it and happy to have served you. There is no feeling more satisfying than receiving comments from our guests that express joy from their vacations. We aim to provide the best guest experiences and we hope that in the future you will visit us again for another extraordinary experience. Cordially, Roberto Martinez General Manager Isla Mujeres Palace
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Special welcome for our wedding/honeymoon
Professional photo exclusively commissioned by TripAdvisorIsla Mujeres Palace
The Deluxe Room (Pool View) at Isla Mujeres Palace
Professional photo exclusively commissioned by TripAdvisorIsla Mujeres Palace
The Deluxe Room at Isla Mujeres Palace
room with king size bed
Previous
In regards to getting to resort from the airport, Apple Vacations will take us to ferry crossing pier. Does someone from resort come and pick us up? If not which ferry should we take? Will a taxi then take us to the resort? How much should we expect to pay for this? Also, our return (sad) flight is at 10:30 the following week. Does the resort catamaran usually assist in getting us back to Cancun pier in time? We are looking forward to being there after our great time at Sun Palace last year. !
Also, we had AmStar travel... I don’t recommend, I’m pretty confident Apple will take care if you because there was a representative at that hotel making accommodations for those members to the ferry, I’m just not sure from the ferry to hotel.
1 vote
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Urgent Help Needed !! We have guests at Isla Mujeres Palace and Palace has placed $7,915.86 US in holds on their AMEX. Is there someone I can call or email to fix this issue?
Is there a dedicated dive shop here, where you can leave your dive gear
Hi, weneedthesun. What would you like to know about this accommodation? Hi what do you mean about the "louder one first". and is it right on the beach, kinda looks on map like it is on lagoon. thanks much
Moon Palace Grand is palace resorts largest resort and is in Cancun. The daily music there is louder than the beach clubs play. It didn’t bother at all. It is located on the beach on the west side of the island
0 votes
are there any ground floor rooms? thanks
Dear weneedthesun, Thank you for contacting us, please note we do not have ground floor rooms. However, we have an elevator. Cordially, Karla Corona E-Concierge
0 votes
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Previous
"225 &b 228 provide wonderful views of the ocean and the pool, I prefer those to the strictly ocean view rooms"
"Sea view and pool view rooms are spectacular, but all are quite nice, roomy and squeaky clean. "
"There are no bad rooms at this Resort!"
"There are quite a few ocean/pool facing rooms and a few Ocean Front rooms. Make sure to request ocean facing."
"Room 127 was beautiful, quiet and the view was spectacular"
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PRICE RANGE
US$ 371 - US$ 734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
isla mujeres palace hotel isla mujereshotel isla mujerespalace hotel isla mujeres
LOCATION
MexicoYucatan PeninsulaQuintana RooIsla Mujeres
NUMBER OF ROOMS
62
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