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Isla Mujeres Palace

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1,065 Reviews from our TripAdvisor Community

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Showing 930: English reviews
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Sonora, California
Reviewed 2 days ago NEW

First time at Isla Mujeres Palace and instantly our favorite Palace Resort. Don't come here if you are looking for lots of action. This is a place to unwind, get secluded and be pampered. It is away from town (but only a $ taxi ride away) and isolated. THe beach is spectacular for quiet sunning and beautiful views morning and...

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1Thank BuzzinaroundSandy
Reviewed 4 days ago NEWvia mobile

While staying at the Moon Palace in Cancun we took the ferry over to Isla Mujeres and spent an afternoon at the Mujeres Palace. What a quaint and quiet place with a total chill vibe. The resort is in the family of resorts that are all available to Moon Palace members. It's a totally different feel than the Moon Palace...

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1Thank Jam T
Reviewed 5 days ago NEWvia mobile

This is the third visit my husband and I have made to this palace resort, and we have been Palace members since 2010. The island has its charms, but I cannot praise the staff of this resort enough. Between Julian, Omar, Arturo, Ismael, Jorge, Alejandro, Edy and our lifeguard....they made the vacation so pleasant and comfortable. I find it very...

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1Thank Anindita S
terrace
Reviewed 5 days ago NEW

My husband and I just returned from a perfect twelve day stay at the Isla Mujeres Palace. We have been to the Cancun Riviera Maya area about a dozen times and usually stay at large resorts. My husband chose the Isla Mujeres Palace and quite honestly I was worried about it being too small, but it being small turned out...

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3Thank rach_tsl
Reviewed 6 days ago NEW

My husband and I just got back from the Isla Mujeres Palace after a really nice, mellow week there with our close friends. We had a wonderful time at this small, couples-only resort which is located just a 15-20 minute boat ride from the shores of Cancun. The staff is amazing - so accommodating and caring and too many names...

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1Thank Pamela R
Terrace, British Columbia, Canada
Reviewed 1 week ago

We have stayed in numerous resorts in Cancun and Riviera Maya, but this was the first time we decided to stay at Isla Mujeres Palace. This resort is very small and low key. At first, we were a little concerned on how low key the resort was, but this turned out to be the best part. Staying at such a...

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Thank Ken I
Akron, Ohio
Reviewed 1 week ago via mobile

Everything about the trip to Isla Mujeres Palace was wonderful! We easily found the transportation service at the airport. Had a private shuttle to the marina where the captain picked us up and took us straight to the dock! Even though it was raining, we were so excited we didn't even care. He put down the plastic cover on the...

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Thank kfrank22
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear kfrank22, It is wonderful to read that you are already thinking about coming back very soon. We are glad that we could made you feel to be in the right spot for your Honeymoon and hopefully for many more memorable vacation. Thank you very much for your detailed review. Such kind words motivate us to keep improving our services...

A TripAdvisor Member
Level Contributor
18 reviews
7 hotel reviews
11 helpful votes
Reviewed 1 week ago via mobile

I'd echo most of the reviews that rate the resort highly. GREAT staff, good food, quiet location, no kids, peaceful location. A few words to the wise: -We went for diving as well as rest/relaxation but we couldn't make a single dive due to currents. I know that's not the resort's fault, but I do feel it would be much...

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1Thank A TripAdvisor Member
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Thank you very much for taking the time to share the personal experience of your recent stay with us. I thank you as well for your kind words about staff, food and the location in general. We are glad to see that we could made you feel special and to be in the right spot for your vacaction. In terms...

Portland, Oregon
Reviewed 2 weeks ago

Isla Mujeres Palace is a tranquil resort right on the beach overlooking the Cancun skyline. The resort is quiet and relaxing with many activities as well. We greatly enjoyed the incredible service and care from the service team at the resort. Because the resort is small and the service team is so attentive, we feel that we got to know...

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Thank DeAnna C
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear DeAnna C, thank you very much for such a detailed review that shows that you felt to be just in the right place for your vacation. We are very glad to read that the staff, you are kindly acknowledging, provided the service you expected or even more and made you think about coming back very soon. I will share...

Reviewed 2 weeks ago

Excellent Service!! Beautiful rooms! Great Spa!! Food was delicious! Anything you wanted, even if it was not on the menu they would try to accommodate us. Room service was available 24/7 Bartenders were fun and attentive.( Arturo, Alejandro, ) ( Irving with the beautiful eyes ) Jorge at the pool,activities guy was so much fun!! Front desk girls were so...

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Thank Cecilia M
Mark D, General Manager at Isla Mujeres Palace, responded to this review

Dear Cecilia M, We hope to welcome you a third time this year after reading your kind words. Thank you for taking the time to share your experience here with us and we are happy to learn that you had a wonderful time and the wish to come back very soon. Thank you for mentioning Arturo, Alejandro, Irving and Jorge,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 25,088 - ₹ 40,220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isla Mujeres Palace 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Isla Mujeres Palace staff and other travellers.
194 questions
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Questions? Get answers from Isla Mujeres Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view preferred but all are nice.”
 of 5 bubbles BuzzinaroundSandy, 22 Mar 2017 | Read review
“We stayed on the second floor over the pool with a bit of an ocean view. It was great”
 of 5 bubbles rach_tsl, 19 Mar 2017 | Read review
“Ask for pool view - you'll get a sliver of gulf.”
 of 5 bubbles T5448VSpamelar, 18 Mar 2017 | Read review
“Pool view!!”
 of 5 bubbles cmJ9130UM, 28 Feb 2017 | Read review
“Concierge Ocean Front Rooms are worth the extra money”
  • Ocean View from Ocean View Room
  • Complimentary Beach Bag in Concierge Rooms
  • Ample Closet Space with Laptop Size Safe, Bath Robes, Iron, Chi Hairdryer & Straighteners, Slipp
  • In Suite Bar
  • Shower with Shaving Ledge
  • Large Flat Screen TV
  • Espresso Coffee Machine
 of 5 bubbles xpatusa, 15 Feb 2017 | Read review
5 of 5