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Casa de los Suenos

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Casa de los Suenos
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478 Reviews from our TripAdvisor Community

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There are newer reviews for Casa de los Suenos
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Showing 418: English reviews
Olympia, Washington
Reviewed 18 May 2015

This review is based on our experiences in hotels and resorts in several cities in Mexico. This place REALLY wants to be upscale. It really ISN'T. -Over 100 people came through all areas of the hotel looking for free drinks, free food, just visiting, searching for the restaurant, invited to get a tour, etc. I felt no "tranquility, peace, and...

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11Thank All50andMore
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to share your thoughts. I apologize that we did not meet your expectations on your recent trip with us. March is often a busier time on Isla Mujeres, with a lot of people visiting the island and day tripping from Cancún. Our recently completed improvements are designed to allow our hotel guests a more...

new york city
Reviewed 16 May 2015

My husband found this dream hotel. If you are staying in Isla Mujeres, this is THE hotel where to go to relax for a couple and have a great romantic time. Let alone the outstanding location and the view the hotel has to propose over the wide open sea, the premises, the variety of amenities and the quality of the...

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2Thank delph123
Las Vegas, Nevada
Reviewed 12 May 2015

My husband and I found this place while exploring Isla Mujeres and WOW, we fell in love! We were both speechless at how stunning everything about this place was that we naturally decided to spend most of our day at this gorgeous hotel. It's simultaneously authentic and modern. The hotel has lots of character, interesting architecture and several different 'levels/elevation...

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1Thank jpack5
New York City, New York
Reviewed 12 May 2015

We recently got married at Casa de los Suenos, and it was absolute perfection. Suenos helped us to put on a first class event and a wedding so fantastic we couldn’t even have dreamed it up. Our guests have given us the most wonderful feedback on how elegant and fun their experiences were, and that is testament to the staff...

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3Thank ErikaW213
Knoxville, Tennessee
Reviewed 12 May 2015

Gorgeous property with great snorkeling and kayaking right off the pier. They are currently installing a water slide feature and terraced pools. Food was amazing. A relaxing visit in a world class, boutique setting. Will be back.

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1Thank babykitty405
Orlando, FL
Reviewed 9 May 2015 via mobile

Just returned from our wedding on Isla Mujeres. This is long, but I have so many great things to say about Casa de los Suenos. We reserved the whole hotel and I can not recommend this place highly enough. Everyone keeps raving that they had the time of their lives on Isla, and Casa de los Suenos was largely responsible....

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Thank christop00
Mexico
Reviewed 8 May 2015

Spent two nights in may - 15 at "sol" the cheapest room at the hotel. The bed is in ruins, toilet didn´t work. Don´t expect a good night sleep either since A/C for the top romos are just above "sol". The Pier is very nice but some renovations of the pool and restaurant are not what you expect at a...

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4Thank joseVC
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for choosing to stay at Casa de los Sueños. We are sorry you did not enjoy your time with us. As we recall your primarily complaint was that you were on the first floor, and preferred a second-floor view. We regret you did not book the room you preferred to stay in before your arrival. Although such rooms...

Arlington, Virginia
Reviewed 7 May 2015

There are two amazing things that stand out about this hotel, the service and the setting. From the moment we arrived they made us feel right at home, we got complimentary drinks, mini fridge was stocked with complimentary drinks which were replenished daily. Seriously, they nail customer service. Our room was very clean, nicely decorated, the bed felt amazing, it...

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Thank Ale Z
traverse city, michigan
Reviewed 5 May 2015

We came for a family wedding and our group booked the entire resort. The trip could not have been more perfect. All the rooms were different but very special. The four pools were the perfect temperature. The bride and groom stayed in the presidential suite which was over the top luxury. Our day started with coffee and jiuce outside our...

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Thank mbelyea
Reviewed 4 May 2015

My sister had her wedding here on May 25th and it was exceptional. We had the whole hotel and every guest room was beautiful and comfortable. Jade, the wedding planner, was on top of every detail and did an incredible job. Thank you Jade for helping to create such a special event for our family and friends! From breakfast to...

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Thank Jill R. W

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 

Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 12,305 - ₹ 31,418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa de los Suenos 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres
Hotel Style:
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Casa de los Suenos staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is not a bad room! We we're in abundance and our son was in joy they were both beautiful.”
  • Every morning glorious
  • Loved the room so quiet for siestas
 of 5 bubbles mbr0gger, 23 Mar 2017 | Read review
“All the rooms are great, it really depends on your price point.”
 of 5 bubbles KathyRome, 22 Mar 2017 | Read review
“Choose a second floor room - Love or Eternity.”
 of 5 bubbles seventhproteus, 21 Mar 2017 | Read review
“if you are young, and might even have children with you, any room is OK”
  • sunsets are always glorious
 of 5 bubbles hansb188, 1 Mar 2017 | Read review
“All rooms face west toward the water. Amor is very nice with a great view”
 of 5 bubbles Craig-Lois, 16 Feb 2017 | Read review
5 of 5