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Privilege Aluxes

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2,789 Reviews from our TripAdvisor Community

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There are newer reviews for Privilege Aluxes
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Showing 2,547: English reviews
Reviewed 10 November 2013

Really super staff, they were so accommodating and friendly! Suite was okay, nothing on the walls and not a comfortable piece of furniture in the room. Lots of marble and very sleek, so felt cold and sterile. There are three restaurants on site. Satay was fabulous, great sushi and the Pad Thai is to die for! Cafe Del Mar is...

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Helpful?
1Thank Sandy I
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your comments and observations that help us to know their liking so we can improve our guest experiences. We were delighted to learn you enjoyed the hotel´s restaurants, pools, grounds and setting but we specially appreciate the comment regarding the staff as we are proud to have such a fantastic team at the hotel offering...

San Francisco, California
Reviewed 7 November 2013

We stayed here in Mid-October for our honeymoon. We were there for 9 nights, and booked their "Lifetime ever lasting feeling" package, which is all-inclusive. Let's start with the obvious: the food is pretty sub-par. We live in SF, and lived in Orange County for a while too, so we know that our standards are pretty high. However, most of...

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1Thank Christine H
Steelville MO
Reviewed 7 November 2013

I agree with previous postitive reviews of this hotel, but it did have one major flaw. There is no general area for groups to gather in a covered area. Over 50 of us stayed at Privilege while on the island to celebrate my son's wedding. It was ideal in one way--compact enough that we could all find each other easily....

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1Thank tvk4
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to critique our property regarding your visit. Our guests are the most important part of our business so we want to do everything in our power to satisfy all your needs. We are taking into consideration your comments and we are already planning a covered area in order to provide a general area to...

Georgetown, Texas
Reviewed 7 November 2013

We had a fantastic time once again at the P.A. on Isla Mujeres! The rooms, the food, the service are wonderful........not to mention the beach and pools. BEAUTIFUL !! The food and drink services were top notch. While on the beach in the comfy loungers the beach bar attendants were always around keeping us happy with food and drinks. Got...

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1Thank Joyce S
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your wonderful and kind words. We are delighted to learn that you enjoyed the restaurants, service and the amazing views from your suite. It is a pleasure for us to know that our guests feel at home at Privilege Aluxes. The whole team sends their warm regards to you and we hope that we will have the...

Chesapeake Beach, Maryland
Reviewed 7 November 2013

This past September was our 4th time staying at Priviledge Aluxes and about our 14th or 15th time on Isla Mujeres. Priviledge has become our favorite place to stay on the island. Perfect location, beautiful suites and very friendly and accommodating staff. We did the all inclusive but don't think we would do that again. My husband eats too much...

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1Thank Mary L
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your preference, we are delighted to be your favorite place to stay on the island. We really appreciate that you took the time to post your feedback, it is fantastic to hear that you loved your stay with us and appreciated the services provided by our staff. Thank you again! We look forward to welcoming...

Tel Aviv, Israel
Reviewed 6 November 2013

great hotel! i went here after quite a research finding the best hotels in mexico for my stay. with this hotel I feel I nailed it. it is a GREAT value for money. the rooms are gorgeous and well designed, the view is wonderful. the breakfast was extremely good although not so variable. the service was outstanding. the hotel offers...

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1Thank Daniel S
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve. We were delighted to see you received an outstanding service and you had a wonderful stay . We would agree we are in a fantastic location to enjoy the best beach and local life on Isla so we look forward to welcoming you back...

Gaillard, France
Reviewed 4 November 2013

That's just 10 days we got back, we had our wonderful stay at the hotel Privilege Aluxes in the fantastic island of Isla Mujeres. And the truth is that my friend and I were delighted after 15 days at this hotel!! We did not want to go home!! We stayed in a suite on the third floor and our room...

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3Thank OLIVIER N
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to provide your feedback regarding our hotel. We are glad that you had a wonderful stay at Privilege Aluxes in this amazing island. We really appreciate your commnets regarding the restaurants and the service of our team as we are commited to provide the best attention to our guests. We would love to have...

Montreal
Reviewed 4 November 2013 via mobile

This was our 3rd stay at Privilege Aluxes but our first trip with a 7 month old baby. We have been so happy and satisfied with this hotel that we cannot possibly stay somewhere else. We booked 14 days and decided we would bring our family with us this time, we had 3 rooms and as always, I emailed Señor...

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4Thank Paradisiaque
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you so much for your kind words. It is so flattering to read about experiences like yours. The whole team at Privilege was so happy to welcome you back and meet your family! Thank you for giving Privilege Aluxes the chance to offer you such a wonderful experience one more time in this gorgeous destination. We are honored to...

Brisbane, Australia
Reviewed 3 November 2013

Our 2nd trip to Privilege, this time with 3 friends, didn't disappoint. Jesus and front desk always helpful, Miguel and fellow food/beverage staff excellent! Love the pool area, private beach is amazing, food delicious. We actually couldn't name somewhere we've enjoyed better food, maybe as good but not better. Staff work so very hard. Location is perfect and price, compared...

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Thank Ben t
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are grateful for your preference and for sharing your good comments. Privilege Aluxes seeks to provide experiences and services based on criteria of excellence so we are delighted to read that the food and the service provided by our staff met your expectations. We remain at your disposal and we will always do our best to continue giving you...

Indiana, Pennsylvania
Reviewed 1 November 2013

My wife and I stayed at this hotel for our one year anniversary. We'd been to Isla Mujeres for our honeymoon and fell in love with the wonderful island. We generally rent condos when we travel to the Caribbean, but beachfront one bedrooms were scarce on short notice. Looking for an affordable trip we chose the Privilege Aluxes largely based...

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5Thank Mapleack

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 12,376 - ₹ 31,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
385 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in rm 353. great views of both bay and ocean and very private. only detractor was (noisy) a/c units housed next to our balcony.”
 of 5 bubbles Jamderm, 26 Mar 2017 | Read review
“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
5 of 5