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6/8/2017 7/8/2017
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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 339
    US$ 324
    SAVE US$ 15
    US$ 339
    US$ 339
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cafe del mar” (332 reviews)
    “satay” (511 reviews)
    “pool bar” (271 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Ixchel Beach Hotel
    1,340 reviews
    #5 of 37 hotels in Isla Mujeres
     
    Isla Mujeres Palace
    1,135 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Mia Reef Isla Mujeres
    2,145 reviews
    #7 of 37 hotels in Isla Mujeres
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,369 reviews
    #3 of 37 hotels in Isla Mujeres
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,908)
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    There are newer reviews for Privilege Aluxes
    See the most recent reviews

    1,281 - 1,285 of 2,659 reviews

    Reviewed 13 March 2014

    We stayed a week with a group of friends, some at this location and some at several other locations along the beach. The down side, they could not come in and were escorted out of the hotel pool area even though they were just talking...More

    1  Thank KALMMT
    Response from Privilege A, Social Media at Privilege AluxesResponded 14 March 2014

    First of all, we thank you for the time taken on making these valuable comments which are the best assistance in our daily improvement to get the highest standards in all the hotel areas. We want to do everything in our power to satisfy all...More

    Reviewed 12 March 2014

    We travel a lot and are pretty picky people. We have to say, the Privilege Aluxes exceeded our expectations. First of all, the staff were truly amazing. Very friendly, competent and attentive. Our favorite servers were Ponce and Miguel but they were all very excellent....More

    5  Thank OdetteVancouver
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    Thank you very much for your time and kind words. The best reward for us is to read that Privilege Aluxes has exceeded your expectations. We are delighted to read that you have received the best service from our staff. This comment will motivate them...More

    Reviewed 12 March 2014

    I had a terrible experience at check in, which I will explain at the end of the review (if you are interested in reading it). For now, here's the rest of the review: The location: The location is gorgeous! It is not directly on the...More

    4  Thank lizluvsc
    Response from Privilege A, Social Media at Privilege AluxesResponded 14 March 2014

    First of all and on behalf of the management, we would like to extend once again our sincerest apologies for an atypical check in. Rest assure that measures were taken to avoid this kind of situation happens again. We are glad that overall you had...More

    Reviewed 10 March 2014 via mobile

    We came for a couples trip with a group who has been here before. This was, however; our first time visiting. I will tell of the positives and negatives of our experience. First, we ended up paying double for the same rooms our friends booked...More

    Thank Jennifer H
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    We would like to thank you for your review that helps us to improve our work. Please accept our apologies for the inconveniences during your stay. The hot water problem was already fixed and we are sorry that you could not get the best service....More

    Reviewed 10 March 2014

    This hotel has everything you could want from a resort. The staff was very nice, the pools are lovely, and the rooms are big and spacious. They also have oversize balconies that are really nice. I wasn't really looking for an all-inclusive resort, so it...More

    1  Thank MattMarion
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the Trip Advisor readers. We are glad that you enjoyed our facilities, location and service and it is a pleasure to know that you enjoyed...More

    Ixchel Beach Hotel
    1,340 reviews
    #5 of 37 hotels in Isla Mujeres
     
    Isla Mujeres Palace
    1,135 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Mia Reef Isla Mujeres
    2,145 reviews
    #7 of 37 hotels in Isla Mujeres
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,369 reviews
    #3 of 37 hotels in Isla Mujeres
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Breakfast included
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 181 - US$ 456 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Mujeres
    • #2 Top resorts Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, TripOnline SA, HotelsClick, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
    Dining (367)
    Hotel & Grounds (1945)
    Bathroom (62)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
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    .31 km away
     
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    Cabanas Maria Del Mar
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    Nearby Restaurants
    Rooster Cafe
    1,497 reviews
    .17 km away
    Ruben's Restaurant Isla Mujeres
    1,204 reviews
    .20 km away
    Qubano Restaurant
    1,392 reviews
    .22 km away
    Dopi's
    421 reviews
    .14 km away
    Nearby Attractions
    Playa Norte
    5,515 reviews
    .22 km away
    Isla Mujeres Trips
    355 reviews
    .31 km away
    Golf Carts Indios
    283 reviews
    .21 km away
    Sea Hawk Divers
    135 reviews
    .30 km away
    Ask a question
    Questions & Answers
    chrisdjnazario
    25 July 2017|
    AnswerShow all 2 answers
    Response from EdmundG986 | Reviewed this property |
    There is a convenient ferry from Puerto Juarez. Contact hotel for excursions.
    0
    Votes
    Rio77
    19 July 2017|
    AnswerShow all 5 answers
    Response from adniL717 | Reviewed this property |
    No they don't. South-facing rooms will have city and partial water views; east-facing rooms will have cemetery and partial water views; west-facing rooms will have pool views, but the higher up your room is you will have... More
    1
    Vote
    Room Tips
    "Higher floors will offer a better view!"
    Read review
    "We had a room that faced the pool area. Even though it was second floor, it was never noisy."
    Read review
    "Building 5 or 6 is closest to the pool or ocean"
    Read review
    "All the rooms are great!"
    Read review
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