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Privilege Aluxes

3,099 reviews
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Traveller (4086)
Room & Suite (1064)
Pool & Beach (930)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe del mar”(357 reviews)
“satay”(540 reviews)
“pool bar”(293 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,099)Write a Review
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All reviewscafe del marsataypool barplatinum suitethai restaurantsuperior roombeach restaurantall inclusive packagebreakfast buffetgolf cartjacuzzi on the balconybeach cluball inclusive planliving roomocean viewchicken wingsbeach service
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1,211 - 1,215 of 2,830 reviews
Reviewed 26 October 2014

We have been all over the Mayan Riviera and prefer adult only hotels. This time we wanted the tranquility of Isla Mujeres and this hotel sounded perfect. We expected a bit of a step down, because you don't get the fanciness of Cancun on the...More

4  Thank JewelsB
Response from Privilege A, Social Media at Privilege AluxesResponded 30 October 2014

Thank you for posting a review and taking the time to share your experiences. We are very disappointed to learn that your stay did not exceed your expectations. We would like to assure you that we are currently dealing with the points that you mentioned...More

Reviewed 26 October 2014

We (three girlfriends) stayed here for 4 nights mid-October. We were three 40-somethings getting away from jobs, husbands and kids. This resort was the perfect choice for us. We had room 433. Great view! The A/C in the room was a welcome respite from the...More

3  Thank hana2000
Response from Privilege A, Social Media at Privilege AluxesResponded 30 October 2014

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the Trip Advisor readers. It is a pleasure to know that you enjoyed your deserved girls getaway! We would love to welcome you back with...More

Reviewed 24 October 2014

We celebrated our sixth anniversary at the PA last week and had a wonderful first visit to Isla. The hotel is in a perfect location, within walking distance to the ferry, many shops and little cantinas, yet tucked away on an idyllic stretch of beach....More

2  Thank Fortunefox
Response from Privilege A, Social Media at Privilege AluxesResponded 30 October 2014

Thank you very much for choosing us on your first visit to Isla. We are specially glad that you enjoyed your anniversary and you will keep good memories. It is great to hear that you felt right at home, which is always our goal for...More

Reviewed 23 October 2014

My Bf and I decided on a trip to IM for 6 nights in October and were very excited to get away and enjoy what we thought would be an awesome trip. I really wanted to like this hotel, as there are a lot of...More

5  Thank bazul
Response from Privilege A, Social Media at Privilege AluxesResponded 27 October 2014

Thank you for your extensive review. We would like to offer our sincere apologies for the issues you encountered during your visit and that we did not meet your expectations. Regarding the restaurants please rest assured that all your comments have been addressed to the...More

Reviewed 23 October 2014 via mobile

We were gifted our stay at the PA, so we had nothing to do with planning, room choices, or all inclusive. We stayed in buliding one in 121. We loved our stay there!!!! Our view was a beach and some cemetery. The cemetery is actually...More

1  Thank Danielle R
Response from Privilege A, Social Media at Privilege AluxesResponded 27 October 2014

Thank you for choosing us to enjoy your honeymoon and for taking the time to provide your feedback regarding Privilege. It is a pleasure to read that you enjoyed your room, facilities and services. We encourage you to try Satay on your next visit, you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 201 - US$ 552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 201 - US$ 552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4086)
Room & Suite (1064)
Pool & Beach (930)
Dining (479)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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SunLover3333
20 February 2018|
AnswerShow all 2 answers
Response from roxy1827 | Reviewed this property |
He was wearing flip flops and it was fine
0
Votes
Hawks57
14 February 2018|
Answer
Response from BUDDYV | Reviewed this property |
We had a bit of luck with emails but having been there I know they do not get to worried about anything and I do believe that when you get there all will be fine. I had tried to contact them about a room with a good view... More
1
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Room Tips
"all of the rooms are seem nice but if you can afford a platinum suite do it."
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"Ocean view is amazing"
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"Standard room with pool or beach view is enough."
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"Room 2002 has a beautiful view of the Cancun side of the resort, and is the closest to the beach and..."
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