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Privilege Aluxes

TripAdvisorUS$ 195*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 261*
US$ 195*
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US$ 260*
US$ 260*
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Privilege Aluxes
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2,851 Reviews from our TripAdvisor Community

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Showing 2,607: English reviews
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Reviewed yesterday NEWvia mobile

We had a great stay. The food was wonderful and room was nice and clean. Satay was delicious. The staff was all so friendly. We really enjoyed the band that played on the beach one evening during dinner. Wish it was done a few more nights through out the week. The beach service was amazing, especially Omar! We looked forward...

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Helpful?
Thank Kassie R
Reviewed 2 days ago NEWvia mobile

LOVE Privileges Aluxes!! Fun and friendly staff, beds on the beach, swim up bar and good food. This was our second stay and the hotel gave us a bottle of champagne when we arrived. The room was spotless and spacious.

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Helpful?
Thank Lisa L
Fayetteville, Pennsylvania
Reviewed 3 days ago NEW

This was our third visit back to Privilege Aluxes. It was nice to see so many familiar and friendly faces again: Ervin, Francisco, Olivia, Jesus, Hugo, Hediberto, Luis, Sergio, Yalloy, Diana, Raul, and Omar. We felt like we were returning home. Service, which was excellent, was on par with that of previous visits. What draws us back here? PA is...

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Helpful?
Thank adniL717
Clearwater, Florida
Reviewed 3 days ago NEW

To give you a perspective, I live on a private beach about 10 minutes from the #1 rated beach in Florida. I love where I live and it is beautiful, so when I recommend a beach hotel you know it has to be good. This hotel is a perfect choice. You are probably looking at the reviews saying to yourself,...

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1Thank dcg111
Circleville, Ohio
Reviewed 4 days ago NEW

We visited in December for 8 days. Our room was fabulous. Clean, large and nice view from our balcony. Every meal was super. The beach is nice. Always had great service at the beach everyday. There is nothing I can say I didn't like.

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Helpful?
Thank Barbkrgb
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay.

Reviewed 4 days ago NEW

The room was alright, we upgraded to have the bath on the deck, but never used it. It would've been nice to have the extra space in our bedroom, but it was clean and the A/C worked great! We thoroughly enjoyed our stay here. We did the all-inclusive, and for being all-inclusive the food was great! We wish we would've...

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Helpful?
Thank Steffany J
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment and we are very happy to learn that you had a great and relaxing stay. We hope to see you soon, where we will always be at your service to offer another memorable vacation.

El Grullo, Mexico
Reviewed 5 days ago NEW

We really loved our stay ay Privilege Aluxes, the staff is very friendly, we had a nice and funny welcome at the front desk. We liked the food and drinks a lot. The pool area it's very comfortable eventough we didn't stay a lot there because we loved the beach, great sunsets down there, and just a few steps from...

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Helpful?
Thank Cecilia M
Privilege A, Social Media at Privilege Aluxes, responded to this review

We very much appreciate your comments regarding your stay at Privilege Aluxes. It is a pleasure to receive your comment about this positive experience with us. Looking forward to welcoming you again in the near future.

Nashville
Reviewed 5 days ago NEWvia mobile

Hotel is very close to Playa Norte. Walk to abundance of restaurants. Jax bar,restaurant,and fishing across street. We enjoyed our stay and only incurred one problem with front desk. Thought we were staying only three nights but reservation was for four and they will not diviate or give you credit. Front desk supervisor somewhat of a jerk but possibly language...

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Helpful?
Thank laddiebuck
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all we would like to thank you for reviewing Privilege Aluxes. We are very sorry about the inconveniences during your stay. Your remarks and suggestions about staff and service are of great assistance for us to improve our work. We take note of everything and are working on it.

New Jersey
Reviewed 5 days ago NEW

We stayed here from April 29th thru May 7th 2017. Overall yes I would stay here again. We went with basic room 411 a bit small there were no drawers to put your clothes in there were only shelves in the closet a little tight but duable. Would I upgrade to a bigger room the next time most likely. Our...

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Helpful?
Thank tctt1964
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, because this is our aim, give you an unforgettable experience, being satisfied and making you feel at home. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking forward to welcoming you again to...

York, Pennsylvania
Reviewed 6 days ago NEW

We just returned from our second visit to Privilege Aluxes. We love it here. We booked a grand platinum suite because we enjoy having the pool on the roof and using it all day everyday. We love the beach but hate the sand so we like having the pool on the terrace and the lounge chairs and lounge bed. Its...

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Helpful?
Thank DreaAST
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your second visit to this beautiful island. We are delighted to have offered so many good moments at this beautiful destination as your satisfaction is our main objective. Looking forward to welcome you back and offer you another flawless vacation

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: ₹ 12,118 - ₹ 27,735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
402 questions
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See all questions (402)

Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 352 had great pool, beach, and city views.”
adniL717, 19 May 2017 | Read review
“Don't get the bathtub on the deck. It's not worth it, and makes the room feel small.”
552steffanyj, 18 May 2017 | Read review
“rooms facing the street can be noisy because of the school”
DreaAST, 16 May 2017 | Read review
“Pool view includes view of the sea in distance.”
AnnK200, 16 May 2017 | Read review
“Anything with a beach view.”
  • View from our private pool.
jiboji, 16 May 2017 | Read review
5 of 5
TripAdvisor
US$ 195* /night
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Expedia.comUS$ 260
TravelocityUS$ 260
PricelineUS$ 261
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*Disclaimer
Prices are for 1 room, 2 adults
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