We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Aura Cozumel

Save
Traveller (4672)
Room & Suite (1104)
Pool & Beach (1061)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“sky bar”(498 reviews)
“preferred club”(241 reviews)
“preferred pool”(192 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Secrets Aura Cozumel
Hotel deals
Offers from Secrets Aura Cozumel
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,128)
There are newer reviews for Secrets Aura Cozumel
See the most recent reviews
Filter reviews
3,728 results
Traveller rating
1,558
1,116
592
298
164
Traveller type
Time of year
LanguageEnglish
More languages
1,558
1,116
592
298
164
Show reviews that mention
All reviewssky barpreferred clubpreferred poolswim up roompreferred arearoom servicemarket cafebarefoot grillpreferred roomcoco cafemanatee barocean viewpool conciergefoam partysister resortfishportions are small
FilterEnglish
Updating list...
191 - 195 of 3,728 reviews
Reviewed 4 February 2018

Paid for the perferred club upgrade and had an excellent vacation.First time back to Mexico in 20 years. Canadian smokers be aware that your bags will be x rayed and if you have more than 200 if caught the fine is 593% of value.More

1  Thank BRUCEH1962
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 12 February 2018

Dear BRUCEH1962, I would like to thank you most sincerely for your kind words and for taking the time to review Secrets Aura Cozumel with the community. I hope to welcome you back thank you for choosing to stay with us; it was as much...More

A TripAdvisor Member
12
Reviewed 4 February 2018 via mobile

I thought from some of the sensual ads that we might be the only seniors but not to worry. Our trip was wonderful. Service was amazing. 24/7 all are here to serve. Our room was spacious and luxurious. All the restaurants had delicious foods. Everything...More

2  Thank A TripAdvisor Member
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 12 February 2018

Dear Guests, It was our pleasure! On behalf of all of us at Secrets Aura Cozumel, thank you for your review and for choosing our resort for your Mexican getaway. Please allow us the opportunity to welcome you back again soon. I remain at your...More

Reviewed 4 February 2018

Staff from housemaids to front desk personnel couldn't be nicer or more helpful. Special mention to Cynthia at the front desk and waiters Joseph and Marco. Beach was clean but rocky (bring water shoes) great for snorkeling. Never had any issues getting a lounger where...More

1  Thank Samuel G
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 12 February 2018

Hello Mr. Samuel G, Thank you for choosing to stay with us at Secrets Aura Cozumel for your vacation in Mexico. We are happy to see how much you enjoyed the service provided by our friendly staff who are passionate about looking after our guests...More

Reviewed 4 February 2018

The good first ... Unlimited A La Cartes with no reservations required . Some excellent waiters ( Vicky and Jesus and Ricardo) The best free wi-fi I have ever had . It worked well no matter where we were Long beach for walking and a...More

1  Thank bizgirl26
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 12 February 2018

Hello Mrs. bizgirl26 We appreciate the time you invest in writing your review. It was such a great pleasure to have your stay with us and happy to hear you have enjoyed our inclusions in another hand we want to thank you for mentioning our...More

Reviewed 3 February 2018 via mobile

Disappointed! Not at all up to “Secrets” standards. Two days mid week NO hot water! Again today....NO hot water! Paid for ocean view....got a pool view. Paid for Preferred Club.....nothing Preferred about it! We apparently had it good! One couple we met had to change...More

2  Thank Hallegirl11
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded 12 February 2018

Hello Mrs. connieroper, Thank you for reviewing us. We have taken notes of your comments, as you know we have bn working to improve our areas and services. As in any resort, we can not have some unexpected issue but we work to solve it...More

View more reviews
Most Booked Properties in Cozumel
See allSee all
About
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 213 - US$ 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 213 - US$ 401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4672)
Room & Suite (1104)
Pool & Beach (1061)
Dining (480)
Amenities (98)
Family and Play Areas (14)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
cahpaparazzi
25 May 2018|
Answer
Response from DIVESD | Reviewed this property |
It would be highly unusual for that to happen. Usually it rains for a short time & then the sun is out. Often it rains during the night. Weather predictions usually say rain every day & often we have none. Enjoy your stay at... More
0
Votes
Cicely R
19 May 2018|
Answer
Response from Lance D | Reviewed this property |
They had both cnn and Fox News.
1
Vote
P31202
10 May 2018|
AnswerShow all 2 answers
Response from RobtandSusan | Reviewed this property |
They have a few but people with the swim up rooms tend to hoard them on their patios. I would suggest bringing one or buying one at the resort stores.
0
Votes
Room Tips
"If the Preferred Club option fits your budget it is worth it. Love the extra perks."
Read review
"block 42 needs to be refreshed."
Read review
"The ocean view room was wonderful"
Read review
"Rooms in 41-45 section are a 10 minute walk from the beach and tended to be quieter"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing