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Secrets Aura Cozumel

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#14 of 51 Hotels in Cozumel
Certificate of Excellence
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Secrets Aura Cozumel
Secrets Aura Cozumel
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3,275 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Aura Cozumel
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Showing 3,017: English reviews
Reviewed 16 January 2017 via mobile

Was told about Secrets from a close family friend and decided to book it for our honeymoon. Sandy and the resort made us feel very welcome and the room was amazing. After having horrible flight problems to and from Cozumel, it was a relief that our room, the food, and the views more then made up for our lost time

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Helpful?
Thank Justin T
Liberty Township
Reviewed 16 January 2017

After staying at this resort and many other Secrets resorts, I would go to another Secrets before I make a trip back to this one. There are several true comments about the complaints: - There is a "stink" in certain spots across the resort - It doesn't smell pleasant. It smells like sewage in a few areas. Not a huge...

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Thank P5934CM
Toronto, Ont
Reviewed 16 January 2017

The biggest problem was the Swim Up area. It has a 3 foot high ledge in the water that is about 15 feet long to get to the room. You have to climb up onto the ledge ,in the water to get to you room …there are no steps which means you have to slink up along the ledge towards...

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Thank CassieToronto_Ont
Pointe-Claire, Quebec, Canada
Reviewed 16 January 2017

Really enjoyed the facility and food. Nice rooms and excellent service. Always found chairs at the pool and at the beach. Only issue was entering sea. Sand mixed with coral so floor a little uneven and tippy. We had a health issue (our fault) and Ramon Flores definitely went the extra mile to help us through it. Very efficient and...

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Thank mracine99
Albuquerque, New Mexico
Reviewed 16 January 2017

The staff were friendly and helpful. Louisa at the concierge desk was incredible. Alejandro at the Windows restaurant great. Windows, Oceana, and Goan were our favorite places to eat. We enjoyed the Mexican Night celebration on the beach as well as the Catch of the Day lunch. Both events were great. The Skybar was awesome to sit and relax. We...

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Thank travelkg2017
Sparks, Nevada
Reviewed 16 January 2017

Took my husband, daughter & son-in-law to Cozumel. I went for diving. It was my 3rd visit. Stayed at Cozumel Palace prior & that is really hard to beat. Since I was taking 1 couple extra, I was unable to afford Cozumel Palace, thus began the lengthy search for the best resort to meet ALL of our needs. I found...

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Thank cindyrumbaugh
Reviewed 16 January 2017

I had a good experience since the beginning. Started with my room being upgraded i don't know why. At my booking i got a Junior suite pool view and i ended up with a Junior ocean view room. I like everything, from the 24 hours room service to the beach and staff. Cheers for Antonio, the entertainer that couldn't beat...

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Thank Deco B
Nashville, Tennessee
Reviewed 15 January 2017

We stayed at Secrets Aura for 10 days and had a wonderful time! This is our sixth time in Cozumel, first time staying at Secrets. Upon arrival, we were met with cold hand towels and a glass of champagne. Quick, hassle free check in and straight to our room. Note: we did not follow up on the resort credit offered...

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Thank Julie B
boulder, co
Reviewed 15 January 2017 via mobile

We have been to Cozumel several times. We have stayed in condos, hotels and 2 all inclusives. We chose secrets for the proximity to the reef. We decided to pay for the preferred club when we read about the issues with the older rooms here on TA. The good The preferred rooms are very nice. There is a large bedroom,...

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2Thank bldrwanderer
Reviewed 15 January 2017

Have stayed at other secrets, and this one does not measure up at all. The beach and the water were really nice, but the rest was a let down. The night club never had live entertainment and the DJ would only play super loud Mexican techno. Maybe if there were a bunch of twenty-somethings, they would have liked that, but...

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Helpful?
Thank Bradley G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 15,556 - ₹ 33,529 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Aura Cozumel 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#7 Top resorts Hotel in Cozumel
#7 Luxury Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
#8 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Aura Cozumel staff and other travellers.
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Questions? Get answers from Secrets Aura Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the back of the hotel, I don't believe this hotel has a bad room at all.”
 of 5 bubbles stevejR4221UP, 21 Mar 2017 | Read review
“we liked the swimup pool our room was 1216.”
 of 5 bubbles TorontoEsther, 20 Mar 2017 | Read review
“We were in the newer building along front of the property. Beautiful and close to everything.”
 of 5 bubbles tinagP2556SB, 20 Mar 2017 | Read review
“Our third floor ocean view room by the Portofino had fantastic views of the sunset and cruise ships passing by, plus was nice and quiet.”
  • View from 3333
 of 5 bubbles j5maryh, 17 Mar 2017 | Read review
“We stayed in the Preferred section Room #832. Had a side view of the ocean and overlooked the Preferred Pool.”
 of 5 bubbles randyk544, 14 Mar 2017 | Read review
5 of 5