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Secrets Aura Cozumel

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#15 of 51 Hotels in Cozumel
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Secrets Aura Cozumel
Secrets Aura Cozumel
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3,205 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Aura Cozumel
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Showing 2,951: English reviews
Aliso Viejo, United States
Reviewed 28 December 2016

Everything about this resort is amazing! The room was squeaky clean, well appointed mini bar, excellent air conditioning, service was stellar, food was good, unlimited cocktails flowed freely, and the beach was superb. I'm a bit of a room snob, and this resort absolutely nailed it ... the humongous walk in shower and soaking tub with high end toiletries, fluffy...

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1Thank Jennifer D
Reviewed 27 December 2016 via mobile

My husband and I were here 12/06/2016 to 12/13/2016!! We absolutely fell in love 😍 We definitely made the right choice by choosing Secrets Aura! We can't wait for December 2017. We had a fabulous time and didn't want to leave. Everyone, and I mean everyone that would pass us said Hola' ... The service was over the top exceptional!!...

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3Thank Toni M
London, Canada
Reviewed 25 December 2016 via mobile

I just returned from a week stay at Secrets Aura in Cozumel. I had a great time and found the food great! The place didn't seem that busy, and service was never a problem. If you're into some local food, I suggest you hit up the two stands located just outside the resort for some cheap delicious Mexican fare! As...

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1Thank Cassman62
Richmond, Virginia
Reviewed 24 December 2016

I wish I could leave a positive review because that would mean my trip didn't end in the manner that it did - Theft. After 5 bumpy days on the resort with multiple minor incidents that I was willing to overlook - the night before the last day of our trip ended with multiple personal belongings and over $150 dollars...

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13Thank candicecombs22
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello Mr.candicecombs22 Thank you for sharing your reviews with us. We genuinely regret hearing that you were disappointed with your stay at the Secrets but however guarantee that this is definitely not a true depiction of our standards of operation and certainly not the typical experience of our guests. I would be getting information about this incident and I will...

Rancho Cucamonga, California
Reviewed 24 December 2016

Been going to Secrets Cozumel for several years; when on our recent stay we had problem with our assigned room, communicated with bellman Adelalberto who we know quite well from previous stays and he contacted Sandy, the Front Desk Manager who corrected the problem; She changed our room to an upgrade without change in price; this was not expected or...

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2Thank dtastudillo
Reviewed 22 December 2016

Great food, staff, grounds, bars, pools. The internet works in every part of the grounds, beach ocean, pool. The staff was exceptional in all areas. The room service was an added plus. This was truly a romantic location.

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4Thank Tommy H
Reviewed 21 December 2016

We had the best room of the resort. Preferred Swim Up #1415 on the corner so we had the swim up pool and beach access. It exceeded my expectations. We hardly had to leave our pool deck to enjoy all this resort had to offer us. We realize not everyone had this experience, the room/location was a major factor in...

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3Thank Eileen C
Bruce Peninsula, Canada
Reviewed 20 December 2016

Secrets Aura Cozumel was one of our best vacations, they have it all great service, great people, great food, great drinks, great location the list goes on. The highlight at the end of each day is The Sky Bar, here we enjoyed cocktails, sushi and the Islands breathtaking sunsets. Secrets Cozumel has it all, this vacation is going to make...

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4Thank Wiarton5150
Vancouver, Canada
Reviewed 20 December 2016

totally destroys the romantic feel of the place - every single night!!!!! there's nowhere in the entire resort or on the beach that you can get away from the noise - great if we were 20 years old but we are not an this place is not cheap. Absolutely detracts from the rest of the positive features of the resort-...

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5Thank Scubaprinces
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Dear Scubaprinces, Thank you for sharing your review with us. As you can imagine we are very apologetic about the fact that you were unable to rest and relax with your friends due to the many issues with our staff. as you know we have different shows every night with our guests but they are all programed between 8- 10...

Michigan
Reviewed 19 December 2016 via mobile

We have been frequent guests of the resorts in this brand. We were a little wary after we booked Secrets Aura because of reports that it might not be up to Secrets usual standards. For the most part that wasn't the case. Our ocean view room was spacious and clean. It was not one of the remodeled ones but still...

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1Thank wrysmom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 17,440 - ₹ 47,424 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Aura Cozumel 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#7 Luxury Hotel in Cozumel
#8 Spa Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Aura Cozumel staff and other travellers.
422 questions
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Questions? Get answers from Secrets Aura Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 1212 which was a swim out with ocean view”
  • View from room 1212
  • Room 1212 with loungers
  • Room 1212
 of 5 bubbles I live the Caribbean, 21 Feb 2017 | Read review
“I think all of the rooms have something unique, pool view, ocean view, swim ups, some have hammocks.”
 of 5 bubbles 695aimeem, 21 Feb 2017 | Read review
“Rooms in the Preferred section are amazing suites!”
 of 5 bubbles rcsmischny, 21 Feb 2017 | Read review
“Room with an Ocean view was awesome.”
 of 5 bubbles KathyP3925, 21 Feb 2017 | Read review
“You can find the answer in the revew! The maid service was excellent! ”
 of 5 bubbles keithalland, 20 Feb 2017 | Read review
5 of 5