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Secrets Aura Cozumel

Bookit.comUS$ 296*
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#14 of 52 Hotels in Cozumel
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 350*
US$ 296*
Great Deal
US$ 312*
US$ 312*
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Secrets Aura Cozumel
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3,434 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Aura Cozumel
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Showing 3,151: English reviews
Columbus, Ohio
Reviewed 2 April 2017

We had a wonderful room with the perfect sunset view. The staff is very hard working and friendly. The daily bartender in the preferred pool by villa 8 and 9 is great with the help of the waitress, great job to both. The hammocks were my favorite part of stay, shade with awesome view of palm trees blowing in the...

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3Thank sharpsherry17
New Richmond, Wisconsin
Reviewed 2 April 2017 via mobile

Just got back from a week at Secrets Aura. We had a wonderful vacation. Our room was a superior preferred club and would definitely upgrade to that room again. Beautiful room, our mini frig was stocked everyday. The food was good. Our favorite was Bordeaux, the French restaurant. Luis always took care of us with a smile and Gaudencia made...

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3Thank jcbr94
Menasha, Wisconsin
Reviewed 1 April 2017

Had the best meal of our trip at this restaurant at Sunscape. Food was awesome, but what really made it was our server Luis Perera. HE WAS A GREAT SERVER AND PUT ON A GREAT SHOW FOR DESERT.This is the restaurant not to miss.

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Thank sfhaas001
Dayton, Ohio, Usa
Reviewed 1 April 2017

Our overall impression on our stay at Secrets was very positive. We stayed for 6 days and the location was prefect. We liked the overall feel of the resorts grounds and thought the dining choices were excellent especially when the la carte restaurants are available for breakfast, lunch and dinner as well as access to Sunscape resort’s restaurants next door,...

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1Thank Bill W
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello Mr. Bill W Thank you for taking the time to write your comments on TripAdvisor. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed your stay . As a hotel company we will continue to create wonderful guest experiences where personalized service is concerned in an effort to become...

Veneta, Oregon
Reviewed 1 April 2017

Great staff especially David at oceana restaurant. Food was great and the excursions were awesome too..really enjoyed the scuba discovery and xplore! Only complaint was the fishing trip. Our captain was very aloof and his first mate didn't know a thing about how to rig up bait. We lost three fish.. and didn't land one fish! Expensive boat ride for...

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Thank realdealtruth
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello realdealtruth, It is a pleasure to have been part of your last vacation, we are honred to see the we reached your expectation and you were satified with the restaurants, actvities, rooms and staff, specially David; we are going to share your greetings with him. We sincerely look forward to welcome you back on a future occasion and provide...

Kitchener, Canada
Reviewed 1 April 2017

The setting of this resort is lovely...great beach, good snorkeling right off the beach, and quite picturesque. The food is excellent and the service is good if somewhat slow. And its proximity to the Cozumel airport is good. Which is where my positive comments have to end, unfortunately. While I wanted to love this resort, my husband and I were...

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4Thank Anne19561018
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello Anne19561018 Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary actions are being instituted to prevent recurrences in the future. With this said, we look forward...

Harleysville, Pennsylvania
Reviewed 31 March 2017

This is the 2nd Secrets resort we have stayed at. A little smaller then the previous, but very nice, clean and enjoyable. The staff was very friendly, I would highly recommend this resort. We will likely go there again after we've experienced some of the other Secrets destinations. Also, funny side note, one of our servers was our server at...

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1Thank Steven H
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Dear Steven H We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you...

Reviewed 31 March 2017 via mobile

My 5th time here. Likely won't be back. Went downhill in all ways. Food. Service. Room condition. They dropped the ball in so many different little ways I can't list them all. And I am a UVC gold Plus member. Very disappointed. The scuba diving is still great but I will have to find a new resort.

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1Thank jim s
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello Mr. We genuinely regret hearing that you were disappointed with your stay at the Secrets but however guarantee that this is definitely not a true depiction of our standards of operation and certainly not the typical experience of our guests. we realize that there is always room for improvement and feedback is crucial in this process so we thank...

Franklin, Wisconsin
Reviewed 31 March 2017

We just stayed at Secrets Aura Cozumel for the 3rd time. If you aren't looking for a wonderful pampering experience this is not your place. We were treated like a King and Queen. Mariana the Preferred Suites Concierge will make your every wish come true! David at the Windows restaurant and Adrian at the Oceana restaurant went above and beyond...

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2Thank 840pamh
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Dear 840pamh, Thank you so very much for sharing your experience with your fellow travelers as we value and appreciate all feedback we receive here on Trip Advisor. We certainly couldn’t be happier with your review. Thank you for highlighting the All Inclusive plan at the resort. We also appreciate your praise for the friendly and attentive staff. The team...

White Bear Lake MN
Reviewed 31 March 2017 via mobile

My husband and I recently stayed at Secrets Aura in Cozumel. We bought a vacation package thru our local air carrier Sun Country. This was an all adult all inclusive resort. This was new for us. We are generally cruisers. We decided to try. We were very disappointed. The location, beach and pools were beautiful. The hotel was the problem....

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3Thank MaryEllenS_11
SeaczEconcierge, Management area at Secrets Aura Cozumel, responded to this review

Hello MaryEllenS_11, Thank you for your feedback. We certainly appreciate your comments on the staff and thank you to bringing the all the issues to our attention. Your feedback was communicated to our head departmnts and we will make sure to provide extra training to the team to ensure that all guests receive high quality service that we do pride...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 14,675 - ₹ 26,311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Aura Cozumel 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#7 Top resorts Hotel in Cozumel
#7 Luxury Hotel in Cozumel
#8 On the Beach Hotel in Cozumel
#8 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Aura Cozumel staff and other travellers.
478 questions
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Questions? Get answers from Secrets Aura Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front”
RRTXRamos, 26 May 2017 | Read review
“Preferred section is not worth the extra cost.”
Kitchenhelp, 25 May 2017 | Read review
“Preferred Section with ocean view”
  • Looking towards beach
abw0219, 24 May 2017 | Read review
“Choose the 2 floor, the noise from the pool isnt bad. Stay away from the Elevators or stairways; the drunks are pretty loud.”
X7335NRelizabethb, 24 May 2017 | Read review
“Oceanfront would be your best bet.”
zayonara2005, 23 May 2017 | Read review
5 of 5
Bookit.com
US$ 296* /night
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Hotels.comUS$ 312
Booking.comUS$ 312
CancelonUS$ 350
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Prices are for 1 room, 2 adults
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