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Secrets Aura Cozumel

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#15 of 50 Hotels in Cozumel
Certificate of Excellence
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Secrets Aura Cozumel
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2,981 Reviews from our TripAdvisor Community

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Showing 2,749: English reviews
Reviewed yesterday NEW

This is our third Secrets Resorts experience first time in Cozumel. We booked a Preferred Club Tropical View Suite. It is nice, clean and a good location. The staff are very pleasant. If your a foodie, the food is hit and miss. The best meal we had was at El Patio Mexican Resturant. Tonight we went out to go to...

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Helpful?
1Thank Colleen M
Reviewed yesterday NEWvia mobile

We spent 10 days at this resort. Our room was Amazing and the staff was superb! We did, however have a few complaints. We had higher expectations for the seafood and were not 100% happy with a single meal we ate at the resort, and we often did not have hot water in the room. The "sales" staff was definitely...

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Thank Brittany R
Reviewed yesterday NEW

Marcos, Jafet, Cristian, Margarito and Miguel, plus all others - great service, always smiling, friendly, made us feel special. This is our Fourth time to stay at Aura Secrets and never disappointed. Room - swim up ocean view suite - perfect, beautiful beach and snorkeling, food always fantastic. All staff super helpful. Front desk personnel always attentive, friendly, asking if...

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Thank Barbara H
Saginaw, MI
Reviewed yesterday NEW

We stayed in the Preferred section. Mariana was our concierge and had a nice treat for everyone this year. She would deliver cold, lightly scented wash clothes to us on the really hot days at the pool and the beach. Those were really nice! The construction that was going on last year is now complete so no hammering and such...

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Helpful?
Thank Mulbary
Bloomington, Illinois
Reviewed 2 days ago NEW

This place is great. The room was beautiful and the air worked great. The bed and pillows were comfy. The food was good, even at the buffet (yes you read that right). The beach is great for snorkeling. We saw many wonderful fish right there in 3 feet of water. The beach is very rocky so wear surf shoes. We...

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Thank Sunnymh35
Baltimore, Maryland
Reviewed 2 days ago NEW

Visited Secrets Aura Cozumel last week and I loved it. Perfect in everyway. Just over 200 rooms so a small resort in comparison to the mega resorts and of course "adults only!" The beach is a nice size and powder white sand. Great for snorkeling and for divers as the boats pull right up to the pier. Gourmet food and...

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Helpful?
Thank faredeals
Warrensburg
Reviewed 2 days ago NEW

It was everything we expected. We aren't buffet people so can't rate that. The steakhouse was horrible, I'd have never paid for that meal. We had room service bring breakfast to our room every morning. That was fabulous. We spent the daylight hours in the pool or on the beach, and went somewhere different to eat almost every night. Watching...

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Thank jameswK8842JF
North Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

Not at all a good resort not worth it at all. The rooms smelled horrible. The food was well below average. The service is nearly terrible. The rooms and resort attempt to look updated but most things have so much dust, dirt and rust on them it's disgusting. I'm not sure floors have ever been cleaned and no one could...

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3Thank DianaBaru84
A TripAdvisor Member
Level Contributor
2 reviews
1 helpful vote
Reviewed 4 days ago NEWvia mobile

The Secret's out - Secrets Aura Ain't that Great. The welcoming. My boyfriend and I loved arriving and being greeted with champagne and frozen lemongrass scented towels. The next part, I'm not sure who's to blame here, but my reservation was somehow downgraded to a single person's room. So basically, :30 minutes and $400 later the problem was fixed at...

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1Thank A TripAdvisor Member
Ottawa, Canada
Reviewed 4 days ago NEW

Spent two weeks here on a diving vacation and really enjoyed the experience.(we booked our dives with Dressel (Iberostar) rather than Secrets.). Our room was super. We were on the ground floor corner with a swim up pool right off our patio, and at the top of the best slide (takes you straight to the Manatee pool bar!).I had to...

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Helpful?
Thank LimeCordialCMP

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. Light up the night with live nightly entertainment and activities. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Dive into the Caribbean at nearby world-renowned dive sites; explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Secrets Aura Cozumel – Light. Luxury. Love. ... more   less 

Additional Information about Secrets Aura Cozumel

Address: Carretera Costera Sur KM. 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 16,311 - ₹ 53,739 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Aura Cozumel 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham
Hotel Style:
#7 Luxury Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#8 Spa Hotel in Cozumel
#9 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Aura Cozumel staff and other travellers.
362 questions
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Questions? Get answers from Secrets Aura Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up suite well worth it. Quiet.”
 of 5 bubbles A1211VGbarbarah, 8 Dec 2016 | Read review
“We ask for a ground floor as there are no elevators. Maybe sometime we will request an ocean front, but the tropical view is just as nice.”
 of 5 bubbles Mulbary, 8 Dec 2016 | Read review
“Ask for the Ocean View Rooms!”
 of 5 bubbles faredeals, 7 Dec 2016 | Read review
“Junior suite with swim out, most of the buildings have four rooms on each of 3 floors. We were glad we had the ground floor!”
 of 5 bubbles jameswK8842JF, 7 Dec 2016 | Read review
“Get a swim-up pool room - ask for one that gets sun on the patio (some were shrouded by palm trees)”
 of 5 bubbles LimeCordialCMP, 5 Dec 2016 | Read review
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