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Secrets Aura Cozumel

3,938 reviews
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Traveller (4482)
Room & Suite (1081)
Pool & Beach (1041)
Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“sky bar”(477 reviews)
“preferred club”(231 reviews)
“preferred pool”(185 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Secrets Aura Cozumel
Special Offer: Winter Greataways!
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,938)Write a Review
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283
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All reviewssky barpreferred clubpreferred poolswim up roomroom servicepreferred areabarefoot grillmarket cafepreferred roomcoco cafemanatee barocean viewpool conciergefoam partysister resortfishportions are small
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1 - 5 of 3,569 reviews
Reviewed yesterday

We had a wonderful vacation for our Valentine anniversary. Secrets Aura is a beautiful property with excellent accommodations. The staff is great. The pool bar staff are always friendly and courteous. We love Millie and Alfredo. We also enjoyed the entertainment and the great staff....More

Thank Julie H
Reviewed yesterday

I had read reviews before booking that this is the lowest quality property in the Secrets chain, so I booked with low expectations when I found an amazing deal. I would be immensely disappointed if I had paid more than I did. Upon arrival we...More

Thank CK26062
Reviewed yesterday via mobile

We arrived Tuesday night. Power was out in room. Came back. Power on but no air conditioning. Told no other room available and air wouldn’t be fixed till 9:30 next day. Slept with doors open. Someone stole watch and some cash not put in safe....More

2  Thank SantaC4
Reviewed yesterday

Short story: Secrets Aura does not meet the definition of “Unlimited Luxury” that I have experienced at other Secrets, or even Dreams resorts. If you are set on going to Cozumel for a snorkeling or SCUBA vacation, or prefer a quieter, simpler resort, then consider...More

1  Thank cpschneider
A TripAdvisor Member
11
Reviewed yesterday

We had a great time and the view (ocean) was fabulous. We were disappointed that we could not order drinks delivered to our room unless we were also ordering food. Windows and Bourdeoux meals were great. We had several problems with our room but they...More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 227 - US$ 679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 227 - US$ 679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4482)
Room & Suite (1081)
Pool & Beach (1041)
Dining (465)
Amenities (98)
Family and Play Areas (14)
Business Centre & Event Rooms (6)
Questions & Answers
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monte316
14 February 2018|
Answer
Response from Michelle N |
We used Cozumel Cruise Excursions & did "Snorkel & El Cielo Cozumel" for $50. They took us to four different snorkel locations which were amazing!! The tour guides were great and professional. We also preferred the small... More
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Room Tips
"We chose an ocean view room in the preferred club."
Read review
"Choose the Preferred Club"
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"If you can get it, the Rafal Nadal Suite 1445 is the best room on the entire property!!!!!!! We loved..."
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"Better rooms cost more--take your pick!"
Read review
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