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    Royal Level at Occidental Cozumel

    Carretera Costera Sur Km 16.6 Palancar | Cozumel, Cozumel 77600, Mexico
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    11/1/2018 12/1/2018
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    Traveller (329)
    Pool & Beach (92)
    Room & Suite (46)
    Overview
    • Excellent56%
    • Very good28%
    • Average7%
    • Poor4%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    11 Jan12 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (335)
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    1 - 5 of 307 reviews

    Reviewed 1 week ago

    Would like to thank Thomas and Carlos for the Fine dining we received almost every night in the Grand restaurant. Superb service and they we always super friendly. Didn't go to the main buffet all week for dinner. The beach restaurant was good but I...More

    1  Thank hwypig6971
    Reviewed 2 weeks ago

    This is a beautiful property built into the jungle. No beach view rooms, but a very nice beach and several nice pools. Royal Level has a private restaurant and while the food was better there, service could be painfully slow - 90 minutes for a...More

    Thank DalTexTraveler
    Reviewed 19 October 2017

    Over all this has been great for the Occidental. They have moved the Buffet to the seaside lunch area, in put in a enclosed buffet area. Having your breakfast in the morning out there is why you go on vacation to relax in enjoy the...More

    Thank plumbertapes
    Reviewed 3 October 2017 via mobile

    I have never left a hotel in my life until now - and I'm not a snob or the like, I have been in many places from 5 star luxury to motels and campings. We arrived, first thing that happened was someone telling us about...More

    Thank crississ
    Response from Gabriela G, Guest Experience Manager at Royal Level at Occidental CozumelResponded 11 October 2017

    Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Royal Level at...More

    Reviewed 27 July 2017

    We took a vacation July 15 - July 21, 2017 and had the time our lives!!! We were originally booked at another resort and decided to switch to the Occidental and then also upgraded to the Royal Level. It was fabulous!!! The room was very...More

    Thank ttmaddux
    Response from Gabriela G, Guest experience Manager at Royal Level at Occidental CozumelResponded 5 August 2017

    Dear ttmaddux We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 165 - US$ 498 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Cozumel
    • #14 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 39
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Barcelo and Agoda so you can book your Royal Level at Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Royal Club At Occidental Grand Cozumel Hotel Cozumel ,
    • Royal Hotel
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    Traveller (329)
    Pool & Beach (92)
    Room & Suite (46)
    Dining (36)
    Hotel & Grounds (170)
    Bathroom (8)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 52 hotels in Cozumel
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    4,928 reviews
    .02 km away
     
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    Ask a question
    Questions & Answers
    wendyptoronto
    7 December 2017|
    Answer
    Response from Anerda |
    Hi Wendy, we too are going the last 2 weeks in January. We have chosen to stay at the Royal Level our last few visits as we find it is well worth the extra money.  You have access to the Royal Level restaurant La Carreta... More
    0
    Votes
    Room Tips
    "Royal level junior suite is very very nice. Wifi was free in our room, but not sure about overall."
    Read review
    "royal leave worth every penny"
    Read review
    "Perhaps emailing ahead to ensure you will be placed in the right room. Buildings 18, 19, 20, 21 are closest..."
    Read review
    "Rooms inthe Royal level are large.Recommend the 2nd or 3rd floor because the first floor has windows right at..."
    Read review
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