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Royal Level at Occidental Cozumel

Traveller (398)
Pool & Beach (107)
Room & Suite (63)
Certificate of Excellence
Overview
Carretera Costera Sur Km 16.6 Palancar | Cozumel, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Reviews (372)
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339 results
Traveller rating
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103
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14
17
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LanguageEnglish
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181
103
24
14
17
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All reviews royal club la carreta private restaurant resident barracuda private pool specialty restaurants worth the upgrade barcelo group beach restaurant occidental cozumel dive shop fish time share main buffet drink service on the beach dive sites regular room
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1 - 5 of 339 reviews
Reviewed 1 week ago

This was my first time at the Occidental Cozumel. I enjoyed the experience and especially appreciated the rooms, pool facilities and grounds. The food in the restaurants was fairly good but the buffet was just average and lacking variety. Drinks seemed to be watered down...More

Date of stay: January 2019
1  Thank Stephanie M
Reviewed 2 weeks ago via mobile

It was our 5th visit with my husband and parents. We always stay in the Royal Club and it is well worth it. You can always get a chair around the pool, a la carte breakfast & lunch, and clean, large, beautiful rooms with comfortable...More

Date of stay: December 2018
Thank ashleymbrunette
Response from GabrielaGaeta, Gerente at Royal Level at Occidental CozumelResponded 2 weeks ago

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear...More

Reviewed 3 weeks ago

The master suite at the Royal Level is fantastic. It's larger than most apartments and made our stay very comfortable. The staff was very attentive and did everything they could to make our stay as comfortable as possible. The beach is well groomed and there...More

Date of stay: December 2018
1  Thank deanc20182018
Reviewed 4 weeks ago

We had a great stay at the Occidental royal level. The staff was very kind and the service was excellent. The food is not their forte as the variety and flavors are not outstanding compared to other resorts we've been to in mexico. But for...More

Date of stay: December 2018
2  Thank Bita Y
Response from OccidentalCozumel1, Gerente at Royal Level at Occidental CozumelResponded 3 weeks ago

We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.

Reviewed 17 December 2018

Arrived Dec 8 in the afternoon. Caught in the throng of people at the main check in and I looked for where the check in for the Royal Level was but didnt see a sign. I sort of butted in and asked where the check...More

Date of stay: December 2018
2  Thank Wes F
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$ 200 - US$ 449 (Based on Average Rates for a Standard Room)
Also Known As
Royal Club At Occidental Grand Cozumel Hotel Cozumel
,
Royal Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$ 200 - US$ 449 (Based on Average Rates for a Standard Room)
Also Known As
Royal Club At Occidental Grand Cozumel Hotel Cozumel
,
Royal Hotel
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Photos
Traveller (398)
Pool & Beach (107)
Room & Suite (63)
Dining (44)
Family and Play Areas (3)
Nearby
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Questions & Answers
Ask a question
Grace P
12 January 2019|
Answer
Response from cdnusbaum | Reviewed this property |
There are no ocean view rooms here
1
Vote
Riicky
3 January 2019|
Answer
Response from GabrielaGaeta | Property representative |
Please, see your inbox :-)
0
Votes
Google Translation
Riicky
3 January 2019|
Answer
Response from GabrielaGaeta | Property representative |
you will have unlimited, son in your arrival the concierge will help you to book it,
1
Vote
Google Translation
Room Tips
"Pick up a room on the top floor. All of the floors are marble and you can hear everything move on lower..."
deanc20182018
3 weeks ago
Read review
"all the royal level rooms are nice. We stayed at the junior suite and it was large with a separating door..."
bitay2015
4 weeks ago
Read review
"Best to get a room on the third floor (no elevator) if you what to see above the foliage. Also there are..."
RodL621
11 Aug 2018
Read review
"Royal Level all the way!!!!! The rooms are tucked away with views of the mangrove!"
kdmartin82
2 Jul 2018
Read review
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