We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 53 hotels in Cozumel

Royal Level at Occidental Cozumel

338 reviews
Save
Traveller (331)
Pool & Beach (92)
Room & Suite (47)
Overview
  • Excellent55%
  • Very good29%
  • Average7%
  • Poor4%
  • Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (338)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
309 results
Traveller rating
162
92
24
14
17
Traveller type
Time of year
LanguageEnglish
More languages
162
92
24
14
17
Show reviews that mention
All reviewsthe royal club restaurantla carretaprivate restaurantquiet poolspecialty restaurantslate night pizzadive shopbeach restaurantmain buffettime sharesonora grillfishbottle of champagneregular roomjunior suitedive sitesoccidental cozumel
FilterEnglish
Updating list...
1 - 5 of 309 reviews
Reviewed 2 weeks ago

We had a great time here, and the place is beautiful. We paid a little extra for the Royal Level and it was completely worth it. Very comfortable and beautiful room with all the furnishings you expect in a solid 4 star- robes, coffee maker,...More

3  Thank WorldTraveler38
Reviewed 4 weeks ago

the service was outstanding with all inclusive and great room service at no additional charge. four restaurants with outstanding food. top shelf liquor. heated or not heated pools your choice. the property is like a jungle. they have a beach restaurant buffet that is great...More

1  Thank steves012017
Reviewed 10 December 2017

Would like to thank Thomas and Carlos for the Fine dining we received almost every night in the Grand restaurant. Superb service and they we always super friendly. Didn't go to the main buffet all week for dinner. The beach restaurant was good but I...More

1  Thank hwypig6971
Reviewed 30 November 2017

This is a beautiful property built into the jungle. No beach view rooms, but a very nice beach and several nice pools. Royal Level has a private restaurant and while the food was better there, service could be painfully slow - 90 minutes for a...More

Thank DalTexTraveler
Reviewed 19 October 2017

Over all this has been great for the Occidental. They have moved the Buffet to the seaside lunch area, in put in a enclosed buffet area. Having your breakfast in the morning out there is why you go on vacation to relax in enjoy the...More

Thank plumbertapes
View more reviews
PreviousNext
12345662
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Hot Tub
Details
Price range
US$ 185 - US$ 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#14 Spa Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 185 - US$ 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#14 Spa Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (331)
Pool & Beach (92)
Room & Suite (47)
Dining (36)
Hotel & Grounds (171)
Bathroom (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
CancunGirl09
16 January 2018|
Answer
Response from Gabriela G | Property representative |
Firstly I would like to thank you for thinking in our hotel for your holidays in this beautiful island. The price for the day pass is 65 usd per person,you do not need reservation for that. Gabriela Gaeta, Guest... More
0
Votes
Wendie504
16 December 2017|
AnswerShow all 2 answers
Response from Gabriela G | Property representative |
Hola Wendie504, Of course I recommend you Occidental as a destination for a day pass. The day pass is from 9am to 5pm. Looking forward to meet you.
0
Votes
Google Translation
Room Tips
"royal level"
Read review
"Royal level junior suite is very very nice. Wifi was free in our room, but not sure about overall."
Read review
"royal leave worth every penny"
Read review
"Perhaps emailing ahead to ensure you will be placed in the right room. Buildings 18, 19, 20, 21 are closest..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite