We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 268
    US$ 160
    US$ 268
    US$ 160
    US$ 268
    US$ 160
    Traveller (3640)
    Pool & Beach (1023)
    Room & Suite (573)
    Allegro Cozumel
    4,462 reviews
    #23 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,745 reviews
    #4 of 52 hotels in Cozumel
     
    Fiesta Americana Cozumel All Inclusive
    1,063 reviews
    #5 of 52 hotels in Cozumel
     
    Melia Cozumel Golf - All Inclusive
    2,917 reviews
    #18 of 52 hotels in Cozumel
     
    Overview
    • Excellent40%
    • Very good32%
    • Average15%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Occidental Cozumel
    Special Offer: Join my Barceló
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Allegro Cozumel
    4,462 reviews
    #23 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,745 reviews
    #4 of 52 hotels in Cozumel
     
    Fiesta Americana Cozumel All Inclusive
    1,063 reviews
    #5 of 52 hotels in Cozumel
     
    Melia Cozumel Golf - All Inclusive
    2,917 reviews
    #18 of 52 hotels in Cozumel
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 160.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cozumel hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "f724ce5ea6f947a993a6c95087f3ea51", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":259238,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38743865],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":160,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f724ce5ea6f947a993a6c95087f3ea51","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":268,"lowestMetaPrice":160,"additionalPartner":false,"highestMetaPriceDisplay":268,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":268,"lowestMetaPrice":160,"highestMetaPriceDisplay":268,"hotelName":"Occidental Cozumel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY3MjRjZTVlYTZmOTQ3YTk5M2E2Yzk1MDg3ZjNlYTUxIiwiQUlLIjoiZjNkOWM3NTc0MTM4NGZlMmJmZTkxZjE2ODQ3YjQwOTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$ 160", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78877479":"OrbitzEWS","38743865":"BookingCom","53925232":"TravelocityEWS","109288436":"HotelsCom2IB","79429908":"CheapTicketsEWS","65689510":"Hotwire","32695150":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (4,728)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,264 reviews

    Reviewed yesterday

    Nice property, beach and friendly staff. Seemed understaffed and inconsistent with services. Very spread out. Tried hard, just not as nice of a stay overall compared to other resorts (even their 3 star sister resort about a half mile down beach)

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 211lelandt
    Reviewed yesterday

    After checking into an absolutely disgusting hotel in town, Occidental was able to get us a fabulously clean room with relative ease. We were greeted by name upon arrival and enjoyed every second of our time there. Will definitely be back with friends :)

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank kristenhenry17
    Reviewed 2 days ago

    Normal cheap place. Same food every day, nothing in the room worked . Bugs will carry you away . We have been to lots of resorts and this was by far the worst. We can survive on pb and j and this place falls short...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Mike B
    Reviewed 2 days ago

    The location and services at the Occidental Cozumel were fabulous. The property is located in the middle of a reserve with an excellent ocean view, clear blue water with almost no waves. To reach the beach pool and strand you have to cross a trail...More

    Review collected in partnership with this hotel
    Thank wallyong
    Response from Gabriela G, guest experience Manager at Occidental CozumelResponded yesterday

    Dear Wallyong We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

    Reviewed 3 days ago

    This could be a great resort but management has to acknowledge a few problems that need resolved first. The grounds are beautiful and well kept. The staff for the most part are pleasant and working within the system management has given them. If you have...More

    Thank jayteeone
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear Jayteeone Although we sincerely regret your disappointment with your stay in our Occidental Cozumel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests'...More

    Allegro Cozumel
    4,462 reviews
    #23 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,745 reviews
    #4 of 52 hotels in Cozumel
     
    Fiesta Americana Cozumel All Inclusive
    1,063 reviews
    #5 of 52 hotels in Cozumel
     
    Melia Cozumel Golf - All Inclusive
    2,917 reviews
    #18 of 52 hotels in Cozumel
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 142 - US$ 365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cozumel
    • #11 Spa Hotel in Cozumel
    • #11 Top resorts Hotel in Cozumel
    • #14 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Barcelo, Hotels.com, Expedia, Orbitz, Booking.com, Priceline, Cancelon, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Occidental Grand Cozumel Hotel Cozumel ,
    • Occidental Grand Hotel Cozumel ,
    • Grand Cozumel ,
    • Grand Occidental Cozumel
    Add Photo Photos
    Traveller (3640)
    Pool & Beach (1023)
    Room & Suite (573)
    Dining (235)
    Hotel & Grounds (2057)
    Bathroom (53)
    Family and Play Areas (18)
    Business Centre & Event Rooms (8)
    Nearby
    Royal Level at Occidental Cozumel
    329 reviews
    .02 km away
     
    Secrets Aura Cozumel
    3,572 reviews
    3.21 km away
     
    Allegro Cozumel
    4,462 reviews
    .58 km away
     
    Sunscape Sabor Cozumel
    2,203 reviews
    3.39 km away
     
    Nearby Restaurants
    Alberto's Beach Bar & Restaurant
    1,258 reviews
    .58 km away
    SkyReef Cozumel
    194 reviews
    6.62 km away
    Carlos'n Charlie's Beach Club
    166 reviews
    2.85 km away
    Paradise Beach
    273 reviews
    2.68 km away
    Nearby Attractions
    Mr Sanchos Beach Club Cozumel
    4,829 reviews
    1.48 km away
    Allegro Cozumel Resort Day Pass
    48 reviews
    .59 km away
    Islander Fish Spa
    655 reviews
    1.40 km away
    Dressel Divers
    1,145 reviews
    .72 km away
    Ask a question
    Questions & Answers
    kitkat1979blabla
    10 August 2017|
    Answer
    Response from victorialea01 |
    6 Restaurants (7 if your Royal club level, Royal club also includes Room Service 730am - 10pm)
    0
    Votes
    Room Tips
    "Ask for a private, non-adjoining room."
    Read review
    "Room 1914 is one of three (I believe) wheelchair accessible rooms at this resort."
    Read review
    "I would ask for a room in building 10 or 11...these are closest to the front of the property, where we spent..."
    Read review
    "Stay in the Royal section"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing