We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Plaza Cozumel

263 reviews
Save
Traveller (146)
Room & Suite (139)
Pool & Beach (53)
Overview
  • Excellent34%
  • Very good49%
  • Average15%
  • Poor2%
  • Terrible0%
Travellers talk about
“rooftop pool”(33 reviews)
“budget hotel”(8 reviews)
“yogurt”(13 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Hotel Plaza Cozumel
Special Rate: MX$ 1,550 (MXN)
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 71.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cozumel hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "82257540e6124498a50b6a7a9b79b3d0", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":252675,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65738599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":71,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"82257540e6124498a50b6a7a9b79b3d0","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":72,"lowestMetaPrice":71,"additionalPartner":false,"highestMetaPriceDisplay":72,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":72,"lowestMetaPrice":71,"highestMetaPriceDisplay":72,"hotelName":"Hotel Plaza Cozumel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgyMjU3NTQwZTYxMjQ0OThhNTBiNmE3YTliNzliM2QwIiwiQUlLIjoiODg2MWNjNjU5YjE3NDZmNGFiOTI0MTkyN2Q0MjlmOTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$ 71", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65738599":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (263)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for Hotel Plaza Cozumel
See the most recent reviews
Filter reviews
183 results
Traveller rating
68
87
26
2
0
Traveller type
Time of year
LanguageEnglish
More languages
68
87
26
2
0
Show reviews that mention
All reviewsrooftop poolbudget hotelyogurtblue magicnice breakfastlarge fridgeattached bakeryhot choicespassenger ferryexcellent locationsafe walkbreakfast each morningsafe arearooms are very basiccan't beat the locationan older hotelstayed here for nights
FilterEnglish
Updating list...
11 - 15 of 183 reviews
Reviewed 24 September 2017

The hotel is located close to the center, so its within walking distance to restaurants and shopping. The rooms are very basic, no extras like irons, hair dryers, coffee makers, fridge...(fridge available on request) . Breakfast is good, and the coffee is strong. Roof top...More

Thank bubs240
Response from HPCOZUMEL, Director de Relaciones con Clientes at Hotel Plaza CozumelResponded 24 October 2017

Dear guest Thank you very much for your review For us it is very important since in this way we can know how to improve our services. It is a pleasure to have you received and served during your stay and to know that our...More

Reviewed 7 September 2017 via mobile

The hotel offers free wifi but in the rooms it's very slow and doesn't always work. The breakfast is included and it's ok. Good room service and good location near center city. They offer free parking service.More

Thank עוז א
Response from HPCOZUMEL, Director de Relaciones con Clientes at Hotel Plaza CozumelResponded 24 October 2017

Dear guest Thank you very much for your review For us it is very important since in this way we can know how to improve our services. The detail of the wifi in the rooms is working to improve this service. Waiting that on your...More

Reviewed 5 August 2017

Hotel Plaza Cozumel is conveniently located one block from the water just off of the main thoroughfare. It offers very clean, air-conditioned rooms for a reasonable rate. Staff is helpful and attentive and breakfast is included. I give it 3 stars for the lack of...More

Thank rcon2014
Response from HPCOZUMEL, Director de Relaciones con Clientes at Hotel Plaza CozumelResponded 24 October 2017

Dear guest Thank you very much for your review. In the case of the elevator we are working very hard to have this service,We appreciate your valuable compression. In the case of the programming of television channels immediately after reading your comment this detail is...More

Reviewed 14 July 2017

Very basic hotel but clean. No local or tourist information at the reception desk or in the rooms, so we had to check the internet for activities etc. Room cleaned every day. Drains in the bathroom smell though after the disinfectant smell wears off.The hotel...More

Thank Michelle R
Response from HPCOZUMEL, Director de Relaciones con Clientes at Hotel Plaza CozumelResponded 24 October 2017

Dear guest Thank you very much for your review. For us it is very important the care of the photos that is provided to travel agencies precisely to not have this type of situations where the guest feels cheated. At the moment of receiving this...More

Reviewed 11 July 2017

Stayed here from December 25, 2015 to January 1st, 2016. We travelled as a backpacker couple and went on ferry/road trips to Playa del Carmen and Chichen Itza. The hotel has a perfect location for those looking at taking the Ferry to Playa del Carmen....More

1  Thank Jose F
Response from HPCOZUMEL, Director de Relaciones con Clientes at Hotel Plaza CozumelResponded 24 October 2017

Dear guest, Thank you very much for your comment. It is a pleasure to have you received and served during your stay and to know that our service is your complete satisfaction; this helps us maintain and improve our quality of service. Until next time...

View more reviews
PreviousNext
12345637
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$ 45 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 45 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (146)
Room & Suite (139)
Pool & Beach (53)
Dining (26)
Amenities (19)
Questions & Answers
Ask a question
tjsnorkel
7 February 2018|
Answer
Response from canmorebackpacker | Reviewed this property |
The elevator was not in working order at the time, we ask for a fridge and got one very fast!
1
Vote
lynda907
14 July 2017|
AnswerShow all 4 answers
Response from HPCOZUMEL | Property representative |
Hi good day We do not have rooms with ocean view as we are located half a block from the sea but we have other constructions opposite that makes it not appreciated well from the pool area you can see the sea
0
Votes
Google Translation
Laura D
16 April 2017|
AnswerShow all 4 answers
Response from HPCOZUMEL | Property representative |
In the hotel it has space for 6 vehicles. And a parking lot in front of the hotel open from Monday to Saturday
1
Vote
Google Translation
PreviousNext
1234568
Room Tips
"Sea View Rooms Are Nice"
Read review
"Request a room on the ocean side of the hotel if you want it quieter"
Read review
"We had no view from our room so it was very quiet"
Read review
"Loud bar to the east of hotel."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing