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El Cid La Ceiba Beach Hotel

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Traveller (1102)
Room & Suite (417)
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Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“murphy bed”(38 reviews)
“cruise ship”(98 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (2,027)
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631 - 635 of 1,760 reviews
Reviewed 29 April 2016

We originally booked El Cid for three nights - and wound up liking it so much that we extended to seven nights. For us, the hotel was the perfect for a variety of reasons: 1. On the water, with fantastic, serene ocean view rooms. 2....More

1  Thank castrosf
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 4 May 2016

Dear castrosf: On behalf of El Cid La Ceiba Hotel I want to express my gratitude for this lovely review. Is an honor to read that we are in the correct direction; Our objective is to provide the highest standard of Customer Care possible and...More

Reviewed 27 April 2016

The hotel was a little dated and the rooms had that musty smell, but they were clean. The grounds were beautiful and maintained very well. The pool was nice but small. The beach area is beautiful, but small. You can snorkel right off he beach....More

1  Thank isithappyhouryet
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 28 April 2016

Dear isithappyhouryet: On Behalf of el Cid La Ceiba Hotel we want to thank you for choosing us for your past vacations. it is great to read that the service and staff were excellent and friendly that is our main goal to satisfy our guests...More

Reviewed 26 April 2016

Attended a "destination" family wedding. First time to Cozumel. A couple of initial situations (how "inclusive" worked for meals, how to barter with locals) that required some thinking (I know, on vacation) but once figured out, worked out well. Explored on our own. Special thanks...More

Review collected in partnership with this hotel
Thank Samuel Z
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 28 April 2016

Dear Samuel Z: We certainly appreciate your kind review and thank you for choosing Hotel El Cid La Ceiba We thank you also for appreciating our efforts to please our guests because this is our principal mission unforgettable vacations for our guests. Hoping to welcome...More

Reviewed 24 April 2016

We had the best time at this location. The service was excellent and staff was very willing to help us in any way. The bartender Paulito was exceptional and easy to talk to along with great bar tending. Since this is a smaller facility we...More

Review collected in partnership with this hotel
Thank dianalI6112QX
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 28 April 2016

Dear dianalI6112QX: We are extremely pleased with your kind comments of your recent stay at El Cid La Ceiba Hotel. it is a proud for me to read that you had a fabulous time with us And one more time Thank you for the amazing...More

Reviewed 24 April 2016

My family and I had a fantastic spring break at El Cid! The location of the resort was perfect, we were able to walk around outside of the resort and feel very safe. The restaurant was right on the water and food was delicious. Snorkeling...More

Thank elizabeth21738
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 28 April 2016

Dear elizabeth21738 : Thanks so much for the review you have wrote of our lovely hotel. It is a pleasure to know that you enjoyed your stay and you had a fantastic vacation. Every single employee of this resort from the servers to supervisors, are...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 85 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 85 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1102)
Room & Suite (417)
Pool & Beach (270)
Dining (120)
Amenities (50)
Family and Play Areas (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Jenean B
18 March 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear Guest, Thank you very much for contacting us through TripAdvisor questions forum. In regard to your previous question. I will contact you by private message for more information. Kind regards,
0
Votes
JaySpiegel
26 February 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear client, Thank you very much for contact El Cid La Ceiba Beach Thorugh TripAdvisor questions forum. The cost for a Day pass al El Cid La Ceiba cost $20.00 USD per person including the access to the facilities... More
2
Votes
Google Translation
gotogonow57
22 February 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear client, I will contact you by private message for more information. Best regards,
1
Vote
Google Translation
Room Tips
"We loved our first floor room. It was 5 steps to the sand."
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"go somewhere else"
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"Need more light over the sink."
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"We stayed in the tower. There are two elevators that only hold 4 people at a time."
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