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Casa Mexicana Cozumel

Expedia.comUS$ 81*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 93*
US$ 81*
US$ 93*
US$ 81*
US$ 84*
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Casa Mexicana Cozumel
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1,016 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Mexicana Cozumel
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Showing 851: English reviews
Fort Lauderdale, Florida
Reviewed 7 April 2015

Hotel Casa Mexicana Great Location, in the heart of Cozumel, Centro Cozumel is 2 minutes walk, great restaurants located all around the hotel, Cruise terminal is right across the street, Ferries to Playa del Carmen is 4 minutes walk from the hotel, shopping and nightlife are all within 5 minutes walking. Rooms are very clean and tidy and smell good,...

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Helpful?
Thank Seamobileman
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thank you very much for sharing your experience at our hotel, and as you mention we are located in the heart of Cozumel near to the main square, cruise terminal and restaurants. it is very rewarding for us to know that our services and location have been welcomed by you. Sincerily Adriana Caballero

Brisbane, Australia
Reviewed 4 April 2015

We arrived at 11am and they said we could check in at 3pm, we returned at 3pm, they said the room would be ready in half an hour, we came back at 3.45pm and the room was still not ready. We were then told it would be ready at half 4. We are artillery waiting for the room. We have...

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Helpful?
1Thank C N
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest We are really sorry for the inconvenience. Thank you to share your experience, your comments about our services allows us to improve and rectify the problem to prevent similar situation from recurring. We will like you to give us the opportunity and provide you with a greater service. Sincerily Lic. Adriana Caballero

Reviewed 3 April 2015 via mobile

We spent 4 nights here..very clean and comfortable. Friendly efficient staff. Buffet breakfast to suit all tastes. We had an ocean view room with balcony..we enjoyed seeing the cruise ships dock everyday. My husband enjoyed the diving which is why we came to Cozumel, but he had to take a taxi to the dive site and back. It would be...

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Helpful?
Thank Somelike
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thanks a lot to share with us the experience staying at Casa Mexicana Cozumel, Is our pleasure to serve you. We look forward to your presence again. Sincerily Lic. Adriana Caballero

Cedar Falls, Iowa
Reviewed 3 April 2015

I'll start with the positive. The breakfast was very, very good. Check in was smooth and we appreciated that they allowed us to check in early...although the first room we went in was not yet cleaned. Now the negative...Don't stay here if you like (or want) to sleep in. There were barking dogs in the middle of the night. The...

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Helpful?
1Thank BeachMomCF
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel We understand your situation and we are really sorry for the inconvenience. Thank you for share your experience. A complaint to our hotel allows us to improve and rectify the problem to prevent similar situation from recurring. We would like you to give us the opportunity and provide you with a greater service. Sincerily...

Sandia Park, New Mexico
Reviewed 2 April 2015

The hotel is right on the main street across from the Gulf, so I was concerned that there might be a lot of traffic noise, but I am happy to report that the hotel is above a quiet business, so the hotel's lobby, pool, balcony, etc. is actually a floor above the street It has a very peaceful and relaxing...

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Helpful?
1Thank Derbyshire2013
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel. Thanks you very much for sharing your experience at our hotel. It is very rewarding for us to know that our services and location have been welcomed by you. We hope to see you again very soon. Sincerily Lic. Adriana Caballero

Dundee, United Kingdom
Reviewed 30 March 2015

The Casa Mexicana Cozumel is right on the sea front with the most amazing views from the pool deck out over the bay where cruise ships arrive daily. During our stay (March 2015) there was the most amazing James Bond-type superyacht berthed there. It belongs to Russian billionaire Andrey Melnichenko and former supermodel wife Aleksandra and cost USD 300 million....

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Helpful?
2Thank David B
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thanks a lot to share whith us the experience staying at Casa Mexicana Cozumel and as you mention we are located in the heart of Cozumel with a stunning ocean view and cruise ships arriving in this beautiful island. We look forward to your presence again. Sincerily Lic. Adriana Caballero

Denver, Colorado
Reviewed 27 March 2015

I've been staying at this hotel when I go diving for the past 5+ years. I've stayed there about 5 times. As usual the check-in/check-out process is simple, the rooms are clean and relatively quiet (I don't stay in rooms at the front near the street), the included breakfast is excellent, and its location puts me in walking distance of...

Review collected in partnership with Amoma.com
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Helpful?
1Thank Sam K
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thank you very much for sharing your experience at our hotel. It is very rewarding for us to know that our services and location have been welcomed by you. Sincerily Lic. Adriana Caballero

Saint Charles, Missouri
Reviewed 25 March 2015

Spent three days in this beautiful Island and stayed at Casa Mexicana Hotel in Cozumel. Very clean room, we had ocean view! Breakfast is included and Jaime our waiter was great! Santa was our cook! She made us great omelets, which were fantastic. Another day we just ate from the buffet and it was great as well. If you are...

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Helpful?
1Thank Bob A
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thank you for your comments, is very gratifying to know that you enjoyed the professionalism offered by our great team. Is our pleasure to serve you. Sincerily Lic. Adriana Caballero

Green Bay, Wisconsin
Reviewed 25 March 2015

The room was very nice and comfortable; very reasonably priced. I Loved the little towel animal creatures on the bed each day! :) Not a party hotel; which I appreciated. Directly across from the sea. The WiFi was just fine in my room the entire time I stayed. The staff was very helpful and friendly. The free breakfast was very...

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Helpful?
1Thank Mary L
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thanks a lot to share with us the experience staying at Casa Mexicana Cozumel. It is very rewarding for us to know that our services and location have been welcomed by you, Sincerily Lic. Adriana Caballero

Talent, Oregon
Reviewed 21 March 2015

We've stayed at many other hotels on Cozumel in the past, but this hotel was by far the best. We upgraded to the ocean view and were very glad that we did (room 301). The hotel is a short walk (about 3 blocks) from the ferry pier, and even our lazy husbands didn't complain about walking it. Hotel staff were...

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Helpful?
Thank Kelly L
GerenciaCMC, General Manager at Casa Mexicana Cozumel, responded to this review

Dear Guest Kind regards from Cozumel Thank you very much to share with us the experience staying at Casa Mexicana Cozumel, and as you mention we are located in the heart of Cozumel and is a pleasure provide the best care for you. Sincerily Lic. Adriana Caballero

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Our beautifully-designed hotel and our loving staff are ready to delight you in Casa Mexicana, like your home away from home! We're located very close to the main pier at Cozumel, just in the heart of the island. ... more   less 

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 4,860 - ₹ 9,850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
27 questions
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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“501-504 have ocean views but the walls between neighbor balconies are low. For more privacy choose 401-404 on the floor below.”
Emily-Katherine, 21 May 2017 | Read review
“Floor 4 was great. Many rooms have partial ocean views but are not listed as such.”
694barbiee, 14 May 2017 | Read review
“Get clear reservations BEFORE checking in”
BudDiver, 9 May 2017 | Read review
“Definitely get an ocean front room. It's well worth it.”
  • View from the ocean view rooom.
  • Housecleaning makes these adorable towel animals!
  • Beautiful sunsets!
ellendesign, 6 May 2017 | Read review
“All the rooms have balcony's. I hear the ocean view are the best but we have always loved just the city view.”
  • Towel animals
Sonogal, 5 May 2017 | Read review
5 of 5
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US$ 81* /night
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Prices are for 1 room, 2 adults
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