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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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947 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Mexicana Cozumel
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Showing 795: English reviews
Princeton, Indiana
Reviewed 2 weeks ago

Room 519 was described as city view, but I had a beautiful view of the ocean and the cruise ship dock looking south. Room was big and beds are comfortable. Buffet breakfast one of the best on the island. Staff extremely friendly and helpful. Convenient to the docks used by the dive operators and located only 4 blocks from the...

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Helpful?
1Thank Everett R
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Mexico City, Mexico
Reviewed 2 weeks ago

We stayed here before our cruise started and we had a great experience. Rooms are spacious and clean, and staff are very helpful. Breakfast is good. The pool area is very relaxing. We highly recommend this hotel.

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Helpful?
Thank famezde
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Minnesota
Reviewed 3 weeks ago

We haven't been to Cozumel for six years. Previously we've stayed here numerous times. We were not disappointed. Hotel property is meticulously maintained and the staff is great. The stay includes breakfast daily with is warm buffet style and a waffle, pancake, omelet station. Jamie who continues to manage the breakfast operation is fabulous. The hotel is perfect for divers...

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Helpful?
Thank kdilorenzo
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Bensalem, Pennsylvania
Reviewed 3 weeks ago

This is our first time staying at Casa Mexicana and we've been here for two weeks (six more to go!) :-). This place is absolutely wonderful!!! It doesn't get any better as our stay has been perfect since the day we arrived! Reservations worked liked a charm (Edith M) handled a year in advance and everything was EXACTLY as discussed...

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Helpful?
Thank rontrak
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay - The entire staff from Casa Mexicana

Sherwood Park, Canada
Reviewed 3 weeks ago via mobile

The images on line looked so appealing but the actual rooms were disappointing. We booked a King bed but they only had doubles when we checked in. The view of the harbour was nice but you pay a considerable premium for that view. The city view is horrible though so spend the extra money if you decide to stay here....

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Thank J Michael M
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We apologize for the inconveniences caused waiting to give us another opportunity to amend the misunderstandings. Awaiting your next visit. Until the next time...

Fergus Falls, Minnesota
Reviewed 3 weeks ago

Casa Mexicana has always been a top notch place to stay. We have been there 3 times and everytime was an excellent experience. Santa makes the best omelets. Flor cleaned our room to perfection every day. Gaspar was awesome at making dacquaris. Angela, Carlos and the whole fron desk staff were so helpful and always greeted us with smiling faces....

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Helpful?
Thank khfroemming
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Reviewed 3 weeks ago

Really good hotel for the money. Excellent rooms, a/c, staff and an outstanding breakfast. We were on a couple trip to the mexican caribean and when we arrived in cozumel we had no idea what to do, the staff was very friendly that we attended but undoubtedly noted Ruben who we advised and thanks to him we brought the best...

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Helpful?
Thank JANET W
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Madison, Wisconsin
Reviewed 4 weeks ago

Just stayed for the night on our way to Playa del Carmen, so it was perfect for spending the night. Small but clean. Nice breakfast included. Great view of the ships coming in in the morning. Easy walk to dinner and cocktails along the main street, and easy walk in the morning to the ferry. Fast check in and check...

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Helpful?
Thank whensthenexttrip127
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Irvine, California
Reviewed 4 weeks ago via mobile

Clean, a less than 10 min walk from the ferry, and the rooms are spacious. Offers free wifi in the lobby (great view to the water and cruises) and rooms. But the best part is the breakfast. I had them couple years ago when I stayed somewhere else, so this time I just wanted this breakfast during my stay. Still...

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Helpful?
Thank fly_Harriett
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

San Francisco, California
Reviewed 4 weeks ago

Only a few minutes walk from the ferry terminal, I chose this place mainly for its convenience. (It is also just across the street from many dive launches, so quite popular with divers.) The room is comfortable, decent wifi and breakfast buffet. Unfortunately, the acoustics of the atrium dining area and outside hallways make for a very noisy stay. My...

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Helpful?
Thank sfyan
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 5,108 - ₹ 9,611 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
21 questions
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Mentor, Ohio, United States
7 months ago

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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view for sure”
 of 5 bubbles JohnS651, 19 Feb 2017 | Read review
“Ocean view was a great upgrade.”
 of 5 bubbles scubakramers_10, 19 Feb 2017 | Read review
“Ocean view rooms are well worth the added expense.”
 of 5 bubbles TandL_CT, 19 Feb 2017 | Read review
“Avoid interior rooms with balconies that overlook the open-air courtyard where breakfast is served.”
 of 5 bubbles Dugn8r, 17 Feb 2017 | Read review
“Ocean view with balcony.”
 of 5 bubbles Ocean880, 4 Feb 2017 | Read review
5 of 5