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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    1/10/2017 2/10/2017
    US$ 186
    US$ 163
    SAVE US$ 23
    US$ 186
    US$ 164
    SAVE US$ 22
    US$ 186
    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
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    #25 of 52 hotels in Cozumel
     
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    5,657 reviews
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    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “time share” (337 reviews)
    “royal holiday” (75 reviews)
    “bikini bar” (55 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Allegro Cozumel
    4,569 reviews
    #25 of 52 hotels in Cozumel
     
    The Landmark Resort of Cozumel
    102 reviews
    #22 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    600 reviews
    #12 of 52 hotels in Cozumel
     
    El Cozumeleno Beach Resort
    5,657 reviews
    #21 of 52 hotels in Cozumel
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,086)
    There are newer reviews for Grand Park Royal Cozumel
    See the most recent reviews
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    1,311 - 1,315 of 3,013 reviews

    Reviewed 14 December 2014

    The pool areas are really nice and the rooms DID have hot water, no problem. I checked in early and tried to get above the 6th floor during a time when I know the hotel was not soldout and they told me I had to...More

    2  Thank TNCloud9
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 16 December 2014

    Dear Guest: We offer a sincere apology for the inconvenience during your stay. Regarding the up grade, actually has a cost; so the reception staff acted correctly. We hope that in your next visit to Cozumel allow us to serve you again; we are working...More

    Reviewed 14 December 2014

    I would have rated my stay excellent except for the 90 minute, high pressure sales pitch at the beginning of our stay. You have to go through this if you want all the excursion and hotel discounts. You have to be an idiot to buy...More

    3  Thank Simon P
    Response from PARKCZM, Director General at Grand Park Royal CozumelResponded 16 December 2014

    Dear Guest: Thank you very much for your thoughtful comments! An apology for the delay in cleaning your room; certainly not nice getting tired of a tour and see that your room is not ready. We feel that knowledge of our Vacation Club has not...More

    Reviewed 13 December 2014

    We just returned from our trip yesterday. Overall our stay at the Park Royal was fantastic and I do recommend it. Our room was on the 6th floor with a great view. The room was nice and well appointed. The bed was a little hard...More

    6  Thank PBJAustin
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 15 December 2014

    Dear Guest: We appreciate your time to every comment, so it helps us to improve on those points from their perceptions are not 100%. Similarly, we are glad that together with your children you enjoyed our facilities and our concept of family holiday. As you...More

    Reviewed 12 December 2014

    We booked a week vacation through Orbitz that included airfare, all meals, and all alcoholic beverages. It was a great week of fun if you enjoy the swimming pool, snorkeling, and evening variety shows that involve the guests. The food was buffet for breakfast and...More

    3  Thank David K
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 15 December 2014

    Dear guest: We appreciate your time to write so exceptional that was your stay with us. The quality of our service is the main point to give our guests. We are pleased to read your recommendation to other guests and we hope serve again. Best...More

    Reviewed 8 December 2014

    We went for the Ironman and stayed for 8 days, and we really like it. The rooms, the lobby and the beach area are very beautiful. The sea is quite calm and no deep, so the kids can play on the sand and water without...More

    4  Thank Donfinuras
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 12 December 2014

    Dear guest: Thanks for tour comments. We are happy to know it. We are working to have the best services for you! We will hope to see you soon!

    Allegro Cozumel
    4,569 reviews
    #25 of 52 hotels in Cozumel
     
    The Landmark Resort of Cozumel
    102 reviews
    #22 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    600 reviews
    #12 of 52 hotels in Cozumel
     
    El Cozumeleno Beach Resort
    5,657 reviews
    #21 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 151 - US$ 427 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #6 Top resorts Hotel in Cozumel
    • #7 Spa Hotel in Cozumel
    • #7 On the Beach Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
    Dining (222)
    Hotel & Grounds (1989)
    Bathroom (41)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
    Scuba Club Cozumel
    600 reviews
    2.38 km away
     
    El Cozumeleno Beach Resort
    5,657 reviews
    9.16 km away
     
    The Landmark Resort of Cozumel
    102 reviews
    2.94 km away
     
    Allegro Cozumel
    4,569 reviews
    12.16 km away
     
    Nearby Restaurants
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    Blue Angel Restaurant
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    1.37 km away
    Sunset Beach
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    Half Senor Frogs
    465 reviews
    .22 km away
    Nearby Attractions
    Discover Mexico Cozumel Park
    1,745 reviews
    1.50 km away
    Mi Mexico Lindo Tequila Tour
    102 reviews
    .59 km away
    Puerta Maya
    66 reviews
    .70 km away
    El Cid Ceiba Resort Day Pass
    51 reviews
    .13 km away
    Ask a question
    Questions & Answers
    ostatehooks
    22 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear ostatehooks, every cupon has a special discount, you can use in our spa, romantic dinner, and also in different places in cozumel, like tours or restaurants.
    0
    Votes
    Google Translation
    crjjetjock
    16 August 2017|
    Answer
    Response from Elizabeth L | Reviewed this property |
    Ha ha ha. It's like they have three replies that they just copy and paste.
    2
    Votes
    Jenny A
    1 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear Jenny A, please contact us at (987)8720700 to give you more information, Best regards,
    0
    Votes
    Google Translation
    Room Tips
    "Request away from theater, bottom floor."
    Read review
    "Ask for a room higher than floor 5. With floor 5 you will have a view of the top of the trees."
    Read review
    "The mattresses we had in two Ambassador rooms (2 doubles plus a murphy bed in each) were pretty hard. The..."
    Read review
    "I like a room a little higher up that looks over the gardens out to the sea."
    Read review
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