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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    Lowest prices for your stay
    5/11/2017Check In 6/11/2017Check Out
    1 room, 2 adults, 0 children
     14 people are viewing this hotel
    US$ 186
    US$ 163
    SAVE US$ 23
    US$ 180
    US$ 186
    Traveller (3614)
    Pool & Beach (975)
    Room & Suite (605)
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    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “infinity pools” (195 reviews)
    “snack bars” (181 reviews)
    “cruise ships” (396 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Allegro Cozumel
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    Scuba Club Cozumel
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,124)
    There are newer reviews for Grand Park Royal Cozumel
    See the most recent reviews
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    1,231 - 1,235 of 3,028 reviews

    Reviewed 24 February 2015

    We just returned from Cozumel and stayed at the Park Royal - we were a returning guest and this time very disappointed with the service. Throughout the visit we had luke warm water in the shower, service was poorly, and throughout this visit in the...More

    6  Thank Teresa S
    Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 25 February 2015

    Dear Sir: Thank you very much for your comments, I hope you accept our apologies for the inconveniences. I have to inform you that actions have been taken in order to avoid this kind of situations. Please feel free to contact me. All the best....More

    Reviewed 23 February 2015

    PROs: very clean, good food but very salty, most of the staff was quite friendly, close to shopping both uptown and near the ships port. Great advantage being this close to watching the ships come into port without having to leave the pool areas or...More

    2  Thank Faith v
    Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 25 February 2015

    I would like to thank you for taking time out of your day to write a review; I can assure you that all of our guests' comments and suggestions are taken into consideration since we are always looking for ways to improve and provide the...More

    Reviewed 23 February 2015

    My husband and I returned to Park Royal for our fifth time on Feb. 2nd. We have found this resort to be extremely clean. . Everyone is so very friendly and helpful. Last winter my suitcase was damage on the flight to Cozumel and in...More

    Review collected in partnership with this hotel
    1  Thank Connie M
    Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 25 February 2015

    Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at Park Royal Cozumel look forward to welcome you back in the near future for more relaxing experiences.

    Reviewed 23 February 2015

    We (family of 4, kids aged 10 and 13) just returned from the Park Royal and want to be sure to add our $.02 about the fact that you will be RELENTLESSLY hounded to buy a Vacation Club time share. Not only EVERY TIME you...More

    9  Thank Andrea F
    Response from RicardodelaPaz2014, Gerente at Grand Park Royal CozumelResponded 25 February 2015

    Dear tripAdvisor reader: First of all, I would like to express our most sincere apologies for the inconveniences you have experienced in your vacations. We will work hard to improve our service in every single detail you have mentioned. Hopefully you can give us the...More

    Reviewed 21 February 2015

    We just returned from The Park Royal and had a great time! I did my research on Trip Advisor and went to this resort not expecting much. We had a amazing room that was clean and always had HOT water! The Pools were cool but...More

    4  Thank Sarah L
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 23 February 2015

    Dear Guest: Thanks for sharing with us your comments about your visit to Park Royal Cozumel. We are delighted to know that we meet your expectations with our service. It will be a pleasure to meet you again when you return to Cozumel back! We...More

    Allegro Cozumel
    4,578 reviews
    #25 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,768 reviews
    #4 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    603 reviews
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    The Landmark Resort of Cozumel
    107 reviews
    #19 of 52 hotels in Cozumel
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 149 - US$ 451 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #7 Top resorts Hotel in Cozumel
    • #8 On the Beach Hotel in Cozumel
    • #8 Spa Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, Travelocity and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3614)
    Pool & Beach (975)
    Room & Suite (605)
    Dining (222)
    Hotel & Grounds (1999)
    Bathroom (41)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
    Scuba Club Cozumel
    603 reviews
    2.38 km away
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,768 reviews
    2.09 km away
     
    The Landmark Resort of Cozumel
    107 reviews
    2.94 km away
     
    Allegro Cozumel
    4,578 reviews
    12.16 km away
     
    Nearby Restaurants
    Three Amigos
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    .71 km away
    Blue Angel Restaurant
    483 reviews
    1.37 km away
    Sunset Beach
    188 reviews
    .56 km away
    Half Senor Frogs
    468 reviews
    .22 km away
    Nearby Attractions
    Discover Mexico Cozumel Park
    1,755 reviews
    1.50 km away
    Mi Mexico Lindo Tequila Tour
    104 reviews
    .59 km away
    Puerta Maya
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    .70 km away
    El Cid Ceiba Resort Day Pass
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    .13 km away
    Ask a question
    Questions & Answers
    isabelsuarez
    13 October 2017|
    Answer
    Response from PARKCZM | Property representative |
    Estimada isabelsuarez, con mucho gusto nos ponemos a tus ordenes, nuestro correo es reservationsczm@park-royalhotesls,com Saludos cordiales!
    0
    Votes
    Google Translation
    codie1024
    24 September 2017|
    AnswerShow all 3 answers
    Response from PARKCZM | Property representative |
    Dear codie1024, we have a tunnel directly to the beach, so you don't have to cross the street. Best Regards
    0
    Votes
    Google Translation
    ostatehooks
    22 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear ostatehooks, every cupon has a special discount, you can use in our spa, romantic dinner, and also in different places in cozumel, like tours or restaurants.
    0
    Votes
    Google Translation
    Room Tips
    "Rooms below the 7th floor will not have an ocean view"
    Read review
    "We stayed in Room 2121"
    Read review
    "Higher up the better the view!"
    Read review
    "Request away from theater, bottom floor."
    Read review
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