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1/10/2017 2/10/2017
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    Grand Park Royal Cozumel

    Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 216
    US$ 163
    SAVE US$ 53
    US$ 216
    US$ 164
    SAVE US$ 52
    US$ 216
    US$ 164
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    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
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    Overview
    • Excellent41%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “time share” (337 reviews)
    “royal holiday” (75 reviews)
    “bikini bar” (55 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (4,081)
    Traveller rating
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    1 - 5 of 3,012 reviews

    Reviewed yesterday

    Excellent Resort, bought a unit due to the unbelievable staff. So helpful and always willing to do anything. I would especially give a recommendation on the following staff for their incredible friendliness and professionalism. I hope management see this and commend each one. Luis Uc,...More

    1  Thank Hardy M
    Reviewed 2 days ago via mobile

    A month ago I returned home from a wonderful vacation with my family at Grand Park Royal in Cozumel. It was our third time to this resort and it is my family's favorite place to stay for many reasons. It is close to Roberta's Scuba...More

    1  Thank momof3divers
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded yesterday

    Thank you for your stay at Grand Park Royal Cozumel and for such a positive review. This kind of reviews encourages us to strive for a service of excellence. We will be pleased to host your holidays in the near future. You can rest assured...More

    Reviewed 2 days ago

    We are owners at Park Royal but for this vacation we booked using points through RCI. Never again!! You can't check in at the front desk if you are an RCI guest. You have to check-in at the Timeshare sales desk where they take your...More

    1  Thank DWAGGS
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded yesterday

    First of all, we would like to thank you for choosing Grand Park Royal Cozumel as host of your recent holidays. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. It disappoints us to know that we...More

    Reviewed 1 week ago

    The people at the resort were all very nice and helpful. The rooms were very clean and nicely furnished. The food was pretty repetitive in the buffet and in the specialty restaurants, so that was disappointing. Also, it was hard to get any food that...More

    Review collected in partnership with this hotel
    1  Thank Cindy H
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear Cindy H Let us thank you in the first place for staying at Grand Park Royal Cozumel and for taking the time to share your pleasant experience. Rest assured that all the points you mentioned will be taken care of for them not to...More

    Reviewed 1 week ago

    Trip date was 8/26 though 9/9. We have been to this resort three times in the past year and a half. We decided on this resort again because it is not expensive but also not a 1 star place. Check in was relatively easy except...More

    Thank TheBeliever
    Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

    Dear TheBeliever First and foremost, we would like to express our gratitude for staying at Grand Park Royal Cozumel. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to...More

    Allegro Cozumel
    4,565 reviews
    #25 of 52 hotels in Cozumel
     
    Scuba Club Cozumel
    598 reviews
    #12 of 52 hotels in Cozumel
     
    The Landmark Resort of Cozumel
    101 reviews
    #20 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,758 reviews
    #4 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 149 - US$ 425 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Cozumel
    • #6 Top resorts Hotel in Cozumel
    • #7 Spa Hotel in Cozumel
    • #7 On the Beach Hotel in Cozumel
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, BookIt.com, Expedia, Booking.com, Orbitz, Cancelon, Travelocity, Hotwire, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Grand Park Royal Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Park Royal Cozumel Hotel Cozumel ,
    • Park Royal Hotel Cozumel ,
    • Park Royal Cozumel Mexico
    Add Photo Photos
    Traveller (3600)
    Pool & Beach (977)
    Room & Suite (603)
    Dining (222)
    Hotel & Grounds (1989)
    Bathroom (41)
    Family and Play Areas (29)
    Business Centre & Event Rooms (3)
    Nearby
    Scuba Club Cozumel
    598 reviews
    2.39 km away
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,758 reviews
    2.09 km away
     
    The Landmark Resort of Cozumel
    101 reviews
    2.94 km away
     
    Allegro Cozumel
    4,565 reviews
    12.16 km away
     
    Nearby Restaurants
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    1.37 km away
    Sunset Beach
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    Half Senor Frogs
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    .22 km away
    Nearby Attractions
    Discover Mexico Cozumel Park
    1,744 reviews
    1.50 km away
    Mi Mexico Lindo Tequila Tour
    102 reviews
    .59 km away
    Puerta Maya
    66 reviews
    .70 km away
    El Cid Ceiba Resort Day Pass
    51 reviews
    .13 km away
    Ask a question
    Questions & Answers
    ostatehooks
    22 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear ostatehooks, every cupon has a special discount, you can use in our spa, romantic dinner, and also in different places in cozumel, like tours or restaurants.
    0
    Votes
    Google Translation
    crjjetjock
    16 August 2017|
    Answer
    Response from Elizabeth L | Reviewed this property |
    Ha ha ha. It's like they have three replies that they just copy and paste.
    2
    Votes
    Jenny A
    1 August 2017|
    AnswerShow all 2 answers
    Response from PARKCZM | Property representative |
    Dear Jenny A, please contact us at (987)8720700 to give you more information, Best regards,
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room higher than floor 5. With floor 5 you will have a view of the top of the trees."
    Read review
    "The mattresses we had in two Ambassador rooms (2 doubles plus a murphy bed in each) were pretty hard. The..."
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    "I like a room a little higher up that looks over the gardens out to the sea."
    Read review
    "Check for bed bugs.......I had MANY bites in the same area all over. Also, our housekeeper had to be flagged..."
    Read review
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