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Grand Park Royal Cozumel

4,350 reviews
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Traveller (3822)
Pool & Beach (1001)
Room & Suite (679)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“time share”(339 reviews)
“royal holiday”(81 reviews)
“bikini bar”(57 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,350)Write a Review
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3,137 results
Traveller rating
1,164
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1 - 5 of 3,137 reviews
Reviewed today

First thank you to Pedro, reservations our room was perfect, Arturo, Aldo, Clemente all in lobby ready to help with everything. In buffet we had Monica and Karen and server Alfredo always with a smile. We like the size of this resort not huge, easy...More

Thank Bootiebrew
Reviewed 3 days ago

First of all, this is an RCI affiliate. They will try their best to hook you for their 90 minute presentation. For some of our friends, it was four hours and four presenters. They will tell you it is not a time share but a...More

Thank pvnipper
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 2 days ago

Dear pvnipper First of all, we would like to thank you for choosing Grand Park Royal Cozumel as host of your recent holidays. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service.Please do not hesitate to visit...More

Reviewed 4 days ago

I spent the first week of February at this resort. I will start with the positives as there are few. The weather was great, sunny and a welcomed break from the cold weather. Cozumel is beautiful and I met some wonderful people who I now...More

2  Thank 222Travelholic
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 2 days ago

Dear 222Travelholic First and foremost, we would like to express our gratitude for staying at Grand Park Royal Cozumel. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue...More

Reviewed 5 days ago

Great views while having a cold drink by the water-front pools, bartenders Reinaldo and Louis were excellent servers! Service with a smile and humor, even after a long hot busy day! Also the sports bar bartender Manuel did a great job, he even remembered what...More

Thank Scott B
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 4 days ago

Dear Scott, Let us thank you in the first place for staying at Grand Park Royal Cozumel and for taking the time to share your pleasant experience. It is enormously satisfying to know that you had a memorable stay. That is one of our main...More

Reviewed 5 days ago

The Veranda restaurant have some really great people that will serve you....Hostess: Monica and Keren - Enc: Gonzalo Lobo - Wait Staff: Fernando, Jorge, Arsenio, Natividad, Ricardo and many others. They also have 3 fine-dining restaurants: Caribbean, Mexicana & Italiano. All are good but I...More

Thank WT1950
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 4 days ago

Dear WT1950 Let us thank you in the first place for staying at Grand Park Royal Cozumel and for taking the time to share your pleasant experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 150 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#8 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 150 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Cozumel
#7 Top resorts Hotel in Cozumel
#8 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3822)
Pool & Beach (1001)
Room & Suite (679)
Dining (226)
Family and Play Areas (29)
Amenities (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lorrie M
17 February 2018|
Answer
Response from PARKCZM | Property representative |
Dear Lorrie M, please send us a email so we can find the best seasson for you, reservationsczm1@park-royalhotels,com Best regards!
0
Votes
Google Translation
streatham22000
15 February 2018|
Answer
Response from PARKCZM | Property representative |
Dear streatham22000, before anything else thanks for your preference, yes the parking is complimentary, you don't have to worry about that, Best regards!
0
Votes
Google Translation
Eileen K
8 February 2018|
AnswerShow all 2 answers
Response from PARKCZM | Property representative |
Dear Eileen, the water is potable, is very safe for brush your teeth, we dont recommend drink the water from the sink, we provide purified water. Best regards!
1
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Room Tips
"Avoid the main floor, better yet avoid the resort and stay somewhere else."
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"Above the 5th floor you have an ocean view."
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"Higher floor facing the pool side"
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"Somewhere in the main building"
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