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Grand Park Royal Cozumel

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Traveller (4151)
Pool & Beach (1069)
Room & Suite (704)
Overview
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Reviews (4,800)
Filter reviews
3,384 results
Traveller rating
1,265
1,228
519
220
152
Traveller type
Time of year
LanguageEnglish
More languages
1,265
1,228
519
220
152
Show reviews that mention
All reviewstime sharethe caribbean restaurantbikini barcoconut grouperokie dokiesmall beachnachosinfinity poolmexican and italian restaurantsbeach areasnack barmake reservationshot waterocean viewmain poolper daycruise ship
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1 - 5 of 3,384 reviews
Reviewed yesterday

The general area is beautiful, a tropic atmosphere with big pools, 3 restaurants, infinity pool (adults only) , and a coffee shop. The room is a little bit old-fashioned The main disappointed was the food-it was inedible most of the time (Besides the hot cake...More

Thank Moria-knows
Reviewed 1 week ago

We've been visiting Park Royal Cozumel annually, and sometimes more often, since 2000 (except when Hurricane Wilma wiped out the island in 2005-2006). All properties have plusses and minuses; it's the service level of the employees that keeps us coming back. We had a group...More

2  Thank Barb D
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 4 days ago

Dear Barb D I couldn’t be more thankful on the wonderful words about your recent stay at Grand Park Royal Cozumel. Thank you very much for recommending our resort and for the time you have taken to share your thoughts; I shall definitely share your...More

Reviewed 1 week ago via mobile

A great place to stay if you want to be near the activities of town. Many cruise ships are in view if that is your thing. With that said, the resort is very nice, and the staff is super accommodating. Even though it was difficult...More

1  Thank Kara H
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 6 days ago

Dear Kara, First of all, we would like to thank you for choosing Grand Park Royal Cozumel as host of your recent holidays and for the time taken to share your charming experience. Thank you for pointing out every little detail that you enjoyed during...More

Reviewed 1 week ago

We went with only 3 weeks to plan trip. Options were limited on where we could stay. We stayed here and it was nice. Many things were not working when we checked in, One elevator in our building, numerous fountains and water features in lobbies...More

1  Thank L7099RFmarkf
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

Dear L7099RFmarkf Dear guest, let me thank you in the first place for staying at Grand Park Royal Cozumel. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We are glad that you have noticed that we...More

Reviewed 1 week ago

From entering the room the beds were very uncomfortable and rooms small. Our toilet broke twice. Many hotel staff like robots just follow orders like it’s a job and not customer friendly. Rules in main buffet for men to wear sleeves is rediculous while the...More

Review collected in partnership with RCI
2  Thank Extraordinary578702
Response from PARKCZM, Gerente at Grand Park Royal CozumelResponded 1 week ago

Dear Extraordinary578702 First and foremost, I would like to express our gratitude for staying at Grand Park Royal Cozumel. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue...More

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About
Description
Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. From the pools, Jacuzzis and bars, ...More you will be amazed with the turquoise shades of the sea. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Our activities program and nightly shows are ideal for enjoying in family. Fun is guaranteed! Live the Grand Park Royal experience in Cozumel! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
342
Price range
US$ 131 - US$ 368 (Based on Average Rates for a Standard Room)
Formerly known as
Park Royal Cozumel
Also Known As
Park Royal Cozumel Hotel Cozumel
,
Park Royal Hotel Cozumel
,
Park Royal Cozumel Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
342
Price range
US$ 131 - US$ 368 (Based on Average Rates for a Standard Room)
Formerly known as
Park Royal Cozumel
Also Known As
Park Royal Cozumel Hotel Cozumel
,
Park Royal Hotel Cozumel
,
Park Royal Cozumel Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Photos
Traveller (4,151)
Pool & Beach (1,069)
Room & Suite (704)
Dining (237)
Family and Play Areas (40)
Amenities (13)
Business Centre & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 445 restaurants in Cozumel
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Three Amigos
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Nearby AttractionsSee all 545 attractions in Cozumel
Discover Mexico Park Cozumel
2,022 reviews
1.50 km away
Mi Mexico Lindo Tequila Tour
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.59 km away
Puerta Maya
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Cha"an Ka"an Planetario
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Questions & Answers
Ask a question
tarabeachbumfun
23 September 2018|
AnswerShow all 2 answers
Response from Kara H | Reviewed this property |
Women have it easier for sure! I wore slacks and sandals, but men are required to wear long pants and closed toed shoes.
0
Votes
Room Tips
"Try to get a higher floor for a better view."
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"Views looking towards the docked ships are my favorite"
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"Be nice and it goes a long way..."
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"ask for a room with a view high up so you are above the palm trees...and ask for the egg crate material to..."
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