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Iberostar Cozumel

#11 of 51 Hotels in Cozumel
Certificate of Excellence
GreenLeadersGold level
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Iberostar Cozumel
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4,756 Reviews from our TripAdvisor Community

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Showing 4,325: English reviews
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Reviewed 3 days ago NEWvia mobile

I had a terrible experience with my reservation, I made one for two adults and two children, both are 7 (seven - twins). Even tough I received an email with the confirmation that states my kids were children not babies, and the e-mail doesn't states the children's age, just the word children, at the hotel system it showed up that...

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2Thank Fabiano B
Maxwell,On
Reviewed 4 days ago NEW

We travelled with a group of 8 adults. We all loved it. It's an older resort, just down to earth feeling with great people. The rooms are comfortable and quiet. No issues. Our room was cleaned daily. The food was fabulous, for an all inclusive resort , we've never had steak at a resort that was so good. No vendors...

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1Thank stewartstravel
Reviewed 4 days ago NEW

I visited the Cozumel Iberostar in April with my wife and our 26 year old daughter. Normally my family and I shy away from large all inclusive resorts. We are not that much into the "pool and drink" thing. Our preference is for smaller, quieter resorts with a good kitchen and good diving. But we were interested in trying Cozumel...

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3Thank Bruce8000
Barrie, Canada
Reviewed 6 days ago NEW

We spent a week at the Iberostar Cozumel. This was our 7th time at an Iberostar hotel but our first time here. What a fantastic trip! We met some wonderful people and made some new friends. The resource is older but very clean. It is a different style resort with the bungalows, it gave it a homey feel. We were...

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2Thank cricket_baby
Reviewed 1 week ago

The property was beautiful! The staff was amazing. Everything was very clean.The property is setup in smaller, colorful bungalows and throughout the property you encounter peacocks, iguanas, cats, and pigs! It's very laid back and charming. The entertainment staff is phenomenal!! There is no other way to describe them. They took care of events all day around the property (...

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4Thank Tricia C
Reviewed 1 week ago via mobile

So we booked a two week holiday to Mexico over Easter to get some sunshine. Two boys (8 & 6), Mrs m and me. Originally booked into Paraiso Beach, but due to overbooking they were offering guests a three day excursion to Cozumel free of charge to include a snorkelling trip to the reef and accommodation at the Iberostar Cozumel....

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4Thank Craig M
Reviewed 1 week ago

When we first arrived, we were so excited. Everyone was so nice and the place was gorgeous. We loved how the rooms were private little bungalows. My boyfriend and I had spent a week and a half at an airbnb in town (which we absolutely loved) for $26/night and were excited about spoiling ourselves for a few days. However, I...

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2Thank Sarah D
Kincardine, Canada
Reviewed 1 week ago

Bathroom amenities include a comb, shower gel, conditioning shampoo, body milk, vegetable soap, shoe shine sponge, sewing kit, shower cap along with a clear shampoo and dove body wash in wall dispensers in the shower. Renovations have started in a couple of the buildings, modernizing the rooms. We had the a/c at 24 C or 26C in our room and...

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1Thank chocoholic7265
Wichita, Kansas
Reviewed 2 weeks ago

To be fair, I'm not a huge fan of all-inclusives in general, so that may be clouding my review. At this particular resort the grounds were meticulously maintained; very clean with beautiful landscaping. They had "roaming" peacocks, a couple parrots, flamingos and iguanas, and for a large resort it still had a very private feel due to the palms and...

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2Thank WichitaWildcatfans
Boston, Massachusetts
Reviewed 2 weeks ago via mobile

What an amazing place/ 4 families / 7 kids.. Not one issue! From check-in to rooms / grounds / food / service and the STAR FRIENDS... are amazing. Thank you for an amazing time.. The staff at this resort really care about their visitors.. We will be back!!

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1Thank john6611
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, It is always cause for celebration when we get the pleasure of reading such a complimentary review from our guest who has clearly enjoyed our hotel, all of us here at IBEROSTAR Cozumel are truly grateful. We thank you for your kind words about our staff here at IBEROSTAR Cozumel, they are one of our hotels main strengths...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 9,632 - ₹ 20,362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
655 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep to the second floor rooms. Inside courtyard rooms should get you away from the pool noise. The few ocean view rooms are nice.”
Bruce8000, 22 Apr 2017 | Read review
“Each bungalow seemed to be very private.”
786triciac, 15 Apr 2017 | Read review
“we stayed on the upper level, a personal preference, LOVED IT”
krisj928, 8 Apr 2017 | Read review
“The rooms are small if you don't get a junior suite. We were very glad we did!”
  • The rooms were in small groups in separate, cute buildings with thatched roofs.
Cathesper, 7 Apr 2017 | Read review
“had 2 ocean view rooms ...waste of money one was on the bottom floor by the surf shop other view obstructed by buildings”
dubber50, 3 Apr 2017 | Read review
5 of 5
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