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Iberostar Cozumel

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#12 of 50 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,503 Reviews from our TripAdvisor Community

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Showing 4,099: English reviews
baltimore, md
Reviewed yesterday NEW

We booked this hotel within one week of travel and found it to have great value and great amenities. It is one of the furthest hotels on the island but if you're looking for luxury on a budget, this is the place to be. The food is good, the drinks are strong, and the ecosystem is inspiring and interesting. Animals,...

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Helpful?
Thank rightcoastgirl
Derby, Connecticut
Reviewed yesterday NEWvia mobile

First time to Iberostar,second time to Cozumel . Don't want to leave as it feels like home.Room was beautiful.Love the wildlife especially Garfield the cat,).Staff is top notch and so great.Never been on such a relaxing holiday.Food is so delicious and entertainment is outstanding.Love how the Star friends come and interact with you.A big shout out To Pepe,Flor.and so many...

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Thank ahalover
Mississauga Ont.
Reviewed yesterday NEWvia mobile

Right from the beginning great first impression Sent e mail requesting a lower level very accommodating Check in was fast Room was ready Sitting in the lobby waiting to go to the Airport Full review to follow

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Helpful?
Thank RAH1418
Grimsby, Canada
Reviewed 2 days ago NEW

We really enjoyed our stay at the Iberostar Cozumel. We were fortunate to be given a newly renovated king room (#5204) and found it to be perfect and well serviced. No issues with musty smells, storage or lack of hot water (although a neighboring room was experiencing a strong sewage smell during the week). To those who complain about the...

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Helpful?
Thank 2candream
Bath, Canada
Reviewed 3 days ago NEW

We travelled there as a couple from Nov 20 until Dec 4. We were in room 8413 which is an upper floor oceanview suite. This resort is so different in that it is not as clinical and huge as many others are. It is in a jungle atmosphere with lots of trees, plants, iguanas, peacocks, parrots, flamingos, turtles and pigs...

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1Thank jayneanddave
Oswego, Illinois
Reviewed 4 days ago NEW

Upon arriving there was friendliness and smiles from all of the staff and it never stopped up to the minute my wife and i departed. The paths that lead to separated bungalows are quite attractive to walk being very clean with Pink Flamingos,Peacocks and having plant life everywhere. The swimming pools have swim up bars and are not deep, plus...

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Thank Byron O
Meriden, Connecticut
Reviewed 5 days ago NEW

Easy checking in, room was ready. Nice resort friendly and helpful staff. Good food and endless drinks. Room was nice, pool was great, ocean beautiful. Would recommend highly. Stayed 5 nights wish it was longer. Met some nice people everyone super friendly. We ate at the Buffet and a couple of the restaurants. You could not go wrong either way....

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Thank Tony C
Reviewed 5 days ago NEWvia mobile

This is my second year here and I'll be back I just love it the staff is amazing Starfriends are amazing there friendly Willing to help you with any of your needs They make you feel warm and comfortable they should be called starfamily the bell boys are the best I have a leg problem and the help with rides...

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Thank Tommy B
Reviewed 6 days ago NEWvia mobile

Just finished my first visit to Iberostar Cozumel. The resort is beautiful with small villas scattered throughout lush palms and other tropical vegetation. The food is very good with lots of choices on the buffet plus Oriental, Tex-Mex and Steakhouse restaurants that take reservations. Dressel Divers was a top notch dive operation and the diving was absolutely beautiful. The group...

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Thank Sherrieohoh
Reviewed 1 week ago

All of the staff are the main reason for my visits. Everyone is so nice and always happy and excited every day. I don't know how they do it! I do want to point out two individuals that I will never forget. The first is a star friend named Gabby. She is my absolute most favorite. The few encounters we...

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Helpful?
Thank Anthony M
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, We are pleased you chose to stay at IBEROSTAR Cozumel for your vacation. We really thank you for your kind comment about most of our staff, as we consider them one of our biggest assets. It will be our privilege to share it with them, especially Gaby and Felix; we are certain they will be happy to receive...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 10,250 - ₹ 27,018 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
566 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms closer to the restaurants and reception appear to have been already renovated.”
 of 5 bubbles 2candream, 6 Dec 2016 | Read review
“if traveling in a family of 4 choose a sweet not a standard, a standard is way to small. i”
 of 5 bubbles 117lizab, 29 Nov 2016 | Read review
“I don't think there is a bad room location-wise There are no dressers, just some cubbies in the closet A/C had great fan for white-noise”
 of 5 bubbles slholthouser, 29 Nov 2016 | Read review
“Suites are worth the upgrade”
 of 5 bubbles sandybubbles, 22 Nov 2016 | Read review
“Not to many water front but all rooms are in garden setting”
 of 5 bubbles susancO4400IY, 22 Nov 2016 | Read review
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