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    Hotel B Cozumel

    Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 15
    US$ 124
    US$ 109
    US$ 124
    US$ 109
    Traveller (746)
    Room & Suite (264)
    Pool & Beach (229)
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    Overview

    • Excellent50%
    • Very good29%
    • Average9%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “hot tub” (58 reviews)
    “ceviche” (31 reviews)
    “loved hotel” (7 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    Free Internet
    3 Star Hotel
    All hotel details
    Presidente Inter-Continental Cozumel Resort & Spa
    1,672 reviews
    #4 of 51 hotels in Cozumel
     
    Casa Mexicana Cozumel
    996 reviews
    #7 of 51 hotels in Cozumel
     
    Coral Princess Golf & Dive Resort
    1,048 reviews
    #8 of 51 hotels in Cozumel
     
    Playa Azul Golf, Scuba, Spa
    602 reviews
    #6 of 51 hotels in Cozumel
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Reviewed 27 May 2016 via mobile

    The sea view is stunning and there are several access points for snorkeling. However, the hotel allows revelers from the cruise ships to take over the resort during the day for a small fee. That means that paying guests at the hotel are basically denied...More

    Helpful?4  
    Response from HotelBCozumel, Manager at Hotel B Cozumel

    Dear CletusMaximus We are so sorry to hear that you were disappointed with your recent stay overall. We are pleased to know that you did appreciate our lovely view. However, we do apologize for other aspects of your stay that did not exceeded your expectations...More

    Reviewed 20 May 2016

    Hotel B was such a wonderful find in Cozumel! It was quiet and quirky and pretty much adults only. The pool area was amazing and the wait staff (especially Daniel) and front desk staff were so friendly and helpful! We were in a Deluxe oceanfront...More

    Helpful?
    Response from HotelBCozumel, Manager at Hotel B Cozumel

    Dear Kqyinvail It is a pleasure for me to know that you've been good during your stay in our hotel! i will be happy to share your comments with our team because this makes us grow day by day . I hope you're back in...More

    Reviewed 18 May 2016 via mobile

    Staff were all delightful. Nice spot away from cruise ships. Great if you have a car. Long walk or 60 pesos by taxi to town. Furniture, particularly on patio, restaurant and pool area could be more comfortable. Included breakfast is confusing. American, eggs, toast, etc....More

    Helpful?
    Response from HotelBCozumel, Manager at Hotel B Cozumel

    Dear Sharona F Thank you very much for sharing your comments with us !! we hope to see you againg in the next future to enjoy our ceviches one more time!!!

    Reviewed 15 May 2016 via mobile

    Stayed at Hotel B for a week and loved our stay! The room was very clean and comfortable. The grounds and pool were beautiful. The view from the balcony was breathtaking! Had coffee and watched the sunrise every day. There are 2 entrances to the...More

    Helpful?
    Response from HotelBCozumel, Gerente at Hotel B Cozumel

    Dear Kool-kitty Thank you for sharing your review with us. We are glad you enjoyed Cozumel paradise with us. Regards from sunny Cozumel,

    Reviewed 13 May 2016

    Most of the ratings are in the 3-4 star neighborhood,and I would agree. The service is excellent. Front desk - Restaurant - Pool-- the staff is attentive and helpful. I found Hotel B to be perfect for what I was looking for, which was a...More

    Helpful?
    Response from HotelBCozumel, Gerente at Hotel B Cozumel

    Dear macandgin Thank you for choosing us and reviewing us about your stay. Our goal is to make your stay pleasant so we really appreciate your review in order for us to improve our service. We hope you visit us once more and you can...More

    Presidente Inter-Continental Cozumel Resort & Spa
    1,672 reviews
    #4 of 51 hotels in Cozumel
     
    Casa Mexicana Cozumel
    996 reviews
    #7 of 51 hotels in Cozumel
     
    Coral Princess Golf & Dive Resort
    1,048 reviews
    #8 of 51 hotels in Cozumel
     
    Playa Azul Golf, Scuba, Spa
    602 reviews
    #6 of 51 hotels in Cozumel
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Free Internet
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 108 - US$ 319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 On the Beach Hotel in Cozumel
    Photos
    Traveller (746)
    Room & Suite (264)
    Pool & Beach (229)
    Dining (74)
    Nearby
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    Playa Azul Golf, Scuba, Spa
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    Questions & AnswersAsk a question
    johnvGrandRapids_MI
    I would like to know If there are refrigerators in the rooms. I would not like to stay where there is no refrigerator for my soda and water.
    28 March 2017|
    Answer
    Response from RicardoRuizP | Property representative |
    Dear Johny, Unfortunately, we don't have fridges in all our rooms, we have them in the Junior Suite rooms. We have the project to put fridges later this year.
    0
    Votes
    Google Translation
    jane m
    do you supply bottles of water daily at no charge in our rooms?
    24 March 2017|
    Answer Show all 5 answers
    Response from RicardoRuizP | Property representative |
    Dear Jane, AS a part of our commitment to the environment we offer jugs in our rooms and water dispensers on the stairs and every day our housekeeper fill it. if you´d like to have bottles of water you can ask for at... More
    0
    Votes
    Google Translation
    marianne p
    My husband and I stayed at the Hotel B 2 year's ago! The good the bad and the ugly! Upon arriving they tried to give us the miserable forest room! HA I had paid for a ocean front king with balcony, I printed up photos and my correspondence with Hotel B before arrival. That got them! Ha we got our room that we paid for! Breakfast was a joke every morning. I felt so badly for our waiter, he would have been wonderful except for the Nazi style management that watched him serve all the tables instead of pitching in and helping! Myself being a former waitress wanted to get up and help him serve coffee. Bad intimidating management all around! I see it is still happening! Nothing has changed in two years's, Same complaint's, same poor excuses and explanations from management. Management lurking around every corner, behaving as though you are doing something wrong, I felt very uncomfortable! I finally said something after I was treated so badly trying to refill my own coffee cup (the thief that I am) I came back to my room and their was a bottle of wine and a beautiful vase of flowers. Nice touch. Our maid was wonderful and was nicely rewarded privately. My breakfast waiter was also privately rewarded after I saw my tip money going into a locked box by management! Shame on them! I will never return there ever! When a hospitality business does not trust it's guest's and staff something is very wrong! And take's tip money away from hard working people in a poor community, shame on your business practice's! My question is when are you actually going to address the issues that guest's bring to you attention and actually do something about them? Instead the same answer day after day, month after month, year after year. That's all!
    10 March 2017|
    Answer
    Response from RicardoRuizP | Property representative |
    I am very sorry to see the experience that you had at the Hotel B, but overall for the bad impression, you have about how we treat our staff. I apologize for our restaurant service, we are working to improve our waiting... More
    0
    Votes
    Google Translation
    Room Tips
    "Don't book on ground floor! Too loud! Oh by the way pool was freezing. But hey the ocean was right there!"
    Read review
    "There is no elevator. There are 4 floors. If you do not like walking up 4 floors pick first or second floor."
    Read review
    "Make sure you ask for 1st or 2nd floor when booking if you have limitations. No elevator."
    Read review
    "Bigger beds would be a great improvement as well as a ceiling fan."
    Read review