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30/7/2017 31/7/2017
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    Hotel B Cozumel

    Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico
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    Best prices for your stay
    30/7/2017 31/7/2017
    Savings alert: 24% below average rate

    The price you found is 24% lower than this hotel's average rate of US$ 123/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 117
    US$ 93
    SAVE US$ 24
    US$ 117
    US$ 117
    Traveller (759)
    Room & Suite (264)
    Pool & Beach (236)
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    Overview
    • Excellent52%
    • Very good28%
    • Average9%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “hot tub” (58 reviews)
    “ceviche” (31 reviews)
    “loved hotel” (7 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Pets Allowed
    Spa
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Casa Mexicana Cozumel
    1,060 reviews
    #6 of 52 hotels in Cozumel
     
    Coral Princess Golf & Dive Resort
    1,099 reviews
    #7 of 52 hotels in Cozumel
     
    El Cid La Ceiba Beach Hotel
    1,752 reviews
    #16 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,723 reviews
    #4 of 52 hotels in Cozumel
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Reviews (775)
    Traveller rating
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    1 - 5 of 497 reviews

    Reviewed 2 weeks ago

    The staff was great, helpful friendly and accommodating. Good snorkling right on the property and the pool and cabana area is well maintained. The service from the resturant was outstanding. This is an older hotel and our room was showing signs of aging, but it...More

    Thank jmet77
    Response from Suamy R, Director de Relaciones con Clientes at Hotel B CozumelResponded 2 weeks ago

    Dear jmet77 Fisrt at all thanks for taking the time for share your experience at Hotel B. One of the most important values of the hotel if our ocean front, and in fact is one of the most beautiful place for making snorkeling in the...More

    Reviewed 2 weeks ago

    We stayed here for 2 nights, which we booked last minute. When we arrived we were received by the friendly staff. There was some confusion because we booked last minute but it was sorted out in a couple of minutes. One of the employees showed...More

    Thank Wessel G
    Reviewed 3 weeks ago via mobile

    My wife and I stayed 4 nights at this hotel, they put us in a ground floor room with patio close to the pool. After the first noisy night we asked to be moved and they were very accommodating, moved us to the 3rd floor...More

    Thank Baseballfan33
    Response from Suamy R, Director de Relaciones con Clientes at Hotel B CozumelResponded 3 weeks ago

    Dear Baseballfan33, Thanks for taking the time to share your experiences at Hotel B. I'm happy to read the service and facilites were for your liking, i will share your coments with the staff, i sure this will be a motivitation to keep working hard....More

    Reviewed 4 weeks ago

    This is an average property at Best. It's old but has been revived and updated as much as possible but they fall short in employee training. There are some employees here who know how to handle customers but overall not great. Between putting someone in...More

    Thank cokerbud
    Response from RicardoRuizP, Gerente at Hotel B CozumelResponded 4 weeks ago

    Dear Cokerbud, Thank you for taking the time to share your comments about your experience at Hotel B. I'm sorry that the service received from some of our staff members was not what we'd like to offer to our guest. We are working on training...More

    Reviewed 25 May 2017

    Traveling to Mexico can sometimes be overwhelming with all the big resorts and tourist traps, but Hotel B is a gem that you can peacefully escape to! The Hotel is simple, but so unique and special. From the wonderful breakfasts in the morning to the...More

    Thank NicoleAngelique
    Response from RicardoRuizP, Gerente at Hotel B CozumelResponded 1 June 2017

    Dear NicoleAngelique, Thank you for sharing your experience with us. I am really glad that our service and facilities were for your liking. I will share your comments with all the staff. It will be a big motivation for all of us. I hope to...More

    Casa Mexicana Cozumel
    1,060 reviews
    #6 of 52 hotels in Cozumel
     
    Coral Princess Golf & Dive Resort
    1,099 reviews
    #7 of 52 hotels in Cozumel
     
    El Cid La Ceiba Beach Hotel
    1,752 reviews
    #16 of 52 hotels in Cozumel
     
    Presidente Inter-Continental Cozumel Resort & Spa
    1,723 reviews
    #4 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 83 - US$ 294 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Booking.com, Expedia, TripOnline SA, HotelsforEveryone, Hotwire, HotelQuickly and Cancelon so you can book your Hotel B Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Hotel Fontan Cozumel Dive
    Add Photo Photos
    Traveller (759)
    Room & Suite (264)
    Pool & Beach (236)
    Dining (74)
    Hotel & Grounds (494)
    Family and Play Areas (11)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    johnvGrandRapids_MI
    28 March 2017|
    Answer
    Response from RicardoRuizP | Property representative |
    Dear Johny, Unfortunately, we don't have fridges in all our rooms, we have them in the Junior Suite rooms. We have the project to put fridges later this year.
    0
    Votes
    Google Translation
    jane m
    24 March 2017|
    Answer Show all 5 answers
    Response from RicardoRuizP | Property representative |
    Dear Jane, AS a part of our commitment to the environment we offer jugs in our rooms and water dispensers on the stairs and every day our housekeeper fill it. if you´d like to have bottles of water you can ask for at... More
    0
    Votes
    Google Translation
    marianne p
    My husband and I stayed at the Hotel B 2 year's ago! The good the bad and the ugly! Upon arriving they tried to give us the miserable forest room! HA I had paid for a ocean front king with balcony, I printed up photos and my correspondence with Hotel B before arrival. That got them! Ha we got our room that we paid for! Breakfast was a joke every morning. I felt so badly for our waiter, he would have been wonderful except for the Nazi style management that watched him serve all the tables instead of pitching in and helping! Myself being a former waitress wanted to get up and help him serve coffee. Bad intimidating management all around! I see it is still happening! Nothing has changed in two years's, Same complaint's, same poor excuses and explanations from management. Management lurking around every corner, behaving as though you are doing something wrong, I felt very uncomfortable! I finally said something after I was treated so badly trying to refill my own coffee cup (the thief that I am) I came back to my room and their was a bottle of wine and a beautiful vase of flowers. Nice touch. Our maid was wonderful and was nicely rewarded privately. My breakfast waiter was also privately rewarded after I saw my tip money going into a locked box by management! Shame on them! I will never return there ever! When a hospitality business does not trust it's guest's and staff something is very wrong! And take's tip money away from hard working people in a poor community, shame on your business practice's! My question is when are you actually going to address the issues that guest's bring to you attention and actually do something about them? Instead the same answer day after day, month after month, year after year. That's all!
    10 March 2017|
    Answer
    Response from RicardoRuizP | Property representative |
    I am very sorry to see the experience that you had at the Hotel B, but overall for the bad impression, you have about how we treat our staff. I apologize for our restaurant service, we are working to improve our waiting... More
    0
    Votes
    Google Translation
    Room Tips
    "Pick a room on the upper floor for less noise from the road behind the hotel."
    Read review
    "Lower floor away from the construction"
    Read review
    "Make sure you get the ocean view deluxe room; the view will not disappoint!"
    Read review
    "Choose ocean view room, you will enjoy wonderful sunsets. W had 2nd floor and would request again,"
    Read review
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