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Traveller (636)
Room & Suite (208)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach bar”(75 reviews)
“free golf”(18 reviews)
“blue dream”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Playa Azul
Offers & Announcements: Honeymoon 4 or 7 nights
Offers from Playa Azul
Offers & Announcements: Honeymoon 4 or 7 nights
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Reviews (686)
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643 results
Traveller rating
428
167
29
10
9
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LanguageEnglish
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428
167
29
10
9
Show reviews that mention
All reviewsbeach barfree golfblue dreambeach club next doorcart feesmall hotelall inclusive optioncozumel country clubfishquiet vacationall inclusive planhotel guestsevery morningkey lime pienorth sidebreakfast was includedocean view
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1 - 5 of 643 reviews
Reviewed 1 week ago

Great hotel, beautiful location, rooms are very nice. Beach bar was great, very friendly staff. Taxis readily available to take you where you want to go and prices are pretty reasonable. Safe place to be.

Review collected in partnership with this hotel
Thank A3872KIcarolinef
Response from PlayaAzulCozumel, Guest Relations Manager at Playa AzulResponded 1 week ago

Greetings from Playa Azul!! Thank you very much for your comment!! It is a pleasure to read that you had a great time!! Hpe to see you soon Kind regards Ana

Hotel's Favourite
Reviewed 12 March 2018

Just returned from my 6th Wonderful Stay at Playa Azul Thank you wonderful Playa Azul Staff for another perfect stay. We choose to book the All Inclusive Plan which never disappoints. It is a nice relaxing low key week of relaxation- great food- drink and...More

2  Thank Brianjams2
Response from PlayazulhotelCozumel, Guest Relations Manager at Playa AzulResponded 20 March 2018

Hola from Playa Azul Cozumel Thank you very much for your detailed comment!! Comments like yours help other guests to know us and decide to stay with us. We are very happy to read that you enjoyed for 6th time the hotel, the food and...More

Reviewed 2 weeks ago

Aside from being Cozumel, my wife and I come here regularly. First and foremost the STAFF is amazing! We know each one of them and they remember us. They're friendly, helpful, always excited to say hello and more importantly they make you feel at home....More

Review collected in partnership with this hotel
Thank JoaquinMeganMcBeezo
Response from PlayaAzulCozumel, Guest Relations Manager at Playa AzulResponded 2 weeks ago

Hola from Playa Azul Hotel!! Thank you very much for your detailed comment!! Comments like yours help other guests to know the hotel and the Playa Azul experience. It is a pleasure to read that you enjoyed your staying and felt like home. You are...More

Reviewed 2 weeks ago

Very nice hotel. The staff was very friendly, the breakfast excellent, the room clean and comfortable . Loved eating breakfast by the ocean. Wide variety of rooms available, down by the pool, or up on the 2nd or 3rd floors with a view.

Review collected in partnership with this hotel
Thank ccj13581
Response from PlayaAzulCozumel, Guest Relations Manager at Playa AzulResponded 2 weeks ago

Hola from Playa Azul!! Thank you very much for your comment. We hope to see you in a near future. Best regards Ana

Reviewed 2 weeks ago

We had the most wonderful vacation here. The buildings and rooms are clean and well kept. The staff is very professional, accommodating, caring and considerate. Meals and beverages were excellent! The property is beautiful, well maintained and impeccably clean. The beach bar is fun and...More

Review collected in partnership with this hotel
Thank roseklein
Response from PlayaAzulCozumel, Guest Relations Manager at Playa AzulResponded 2 weeks ago

Greetings from Playa Azul!! It is a pleasure to read your comment and see that you had a good experience and enjoy the tranquility of the hotel, the food and the great snorkel we have. Your description will help others know us better. Thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$ 169 - US$ 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 169 - US$ 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Cozumel
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (636)
Room & Suite (208)
Pool & Beach (195)
Dining (59)
Amenities (20)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
kristin572
26 March 2018|
AnswerShow all 5 answers
Response from PlayaAzulCozumel | Property representative |
Hola!! Yes, bottle of water is provided in all our rooms. If you have any other question, just let me know I will be happy to help :) Have a great day! Ana
0
Votes
izzydito
19 February 2018|
AnswerShow all 3 answers
Response from PlayaAzulCozumel | Property representative |
Hola!! Yes of course, you can pay your restaurant bills at the end at your check out. You will have to sign your meal orders, that's all. See you soon!! Ana
0
Votes
izzydito
5 February 2018|
AnswerShow all 4 answers
Response from PlayaAzulCozumel | Property representative |
Hola Izzydito No, we do not allow coolers. We have 2 bars and 3 restaurant (including the beach club) and you can see the menus in our web site. Also we have the golf & breakfast plan and the all inclusive plan that includes... More
0
Votes
Room Tips
"We were promised a room with a view but got a poolside room. No problems but was looking forward to the view."
Read review
"We rented a ocean view suite and it was spacious and beautiful."
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"Better views higher up, Our view was partially blocked by a palm tree."
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"We loved our oceanfront suite!"
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