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Casa del Mar Cozumel Hotel & Dive Resort

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Casa del Mar Cozumel Hotel & Dive Resort
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508 Reviews from our TripAdvisor Community

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There are newer reviews for Casa del Mar Cozumel Hotel & Dive Resort
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Showing 452: English reviews
New Iberia, Louisiana
Reviewed 25 August 2016

We've been to Casa del Mar 3 times now and are going back in October. We love this place. The people are friendly beyond words, the food is great and so is the access to the dive boat, (access by footbridge across the street to the wharf opposite the hotel).

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Helpful?
Thank gregdLA
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear gregda Thank you for your comments!! We are so glad that you have been home 3 times! We hope to see you longer. We really appreciate your preference and want to continue to make your stay enjoyable. I send you a big hug, and we are very happy to see you again at home. Our best wishes, Iliana López...

Reviewed 18 August 2016

I have been to this hotel many times and it is very consistent. The rooms are always clean and the maid service is very consistent. the dive service is good as well. I use this as a place to Dive so the hotel is not the main objective for my visits. I dive everyday that I am there and AC...

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Helpful?
Thank Raymon B
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Raymon B, Greetings from Casa del Mar Cozumel Hotel & Dive Resort! First of all, we would like to thank you for choosing Casa del Mar Cozumel for your recent stay in the wonderful paradise. We are aware of the multiple options you have for lodging and we appreciate that you chose our property. Thank you for the time...

Eastville, Virginia
Reviewed 18 August 2016

The staff at Casa del Mar are very friendly and helpful. The room was very clean and the bed was extremely comfortable. I enjoyed the food in the restaurant and loved the swimming pool. It is a short convenient walk to the boat dock.

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Helpful?
Thank Debrobbins
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Debrobbins, Thank you for your recent positive comments through TripAdvisor community. We are very happy to know that you enjoyed the food, services, facilities and all your stay in home!! We are excited to see you again at Casa del Mar, Cozumel Hotel and Dive Resort! A big hug for you! Iliana López Casa del Mar Cozumel Hotel &...

Reviewed 11 August 2016 via mobile

Good clean safe cheap budget hotel if you don't need a fancy hotel with all the amenities town is a 30min walk depending on how fast you walk.. when booking online tho be sure to select mxn as currency due to the favorable USD to MXN exchange rate with a no fee credit card.

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Helpful?
Thank Robert R
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Robert R, Greetings from Cozumel !! Thank you for your comments and rating on TripAdvisor. We look forward to seeing you again in a near future and make your stay enjoyable. Keep in touch also on Facebook and Instagram. Best regards!! Iliana López Casa del Mar Cozumel Hotel & Dive Resort Public Relations & Customer Service socialmedia@casadelmarcozumel.com

Houston, Texas, United States
Reviewed 10 August 2016 via mobile

This is hands-down one of the best hotels in Cozumel. They have an all inclusive option which is exceptional you actually order off the menu you have called drinks and bottled beer what could be better ?

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Helpful?
1Thank Rick F
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Rick F, Thank you for your time and for your comments on Tripadvisor. Thank you also for the hands-down!! we are happy to know that you enjoyed Cozumel and Casa del Mar Cozumel Hotel & Dive Resort. We look forward to seeing you again in a near future. Best regards, Iliana López Casa del Mar Cozumel Hotel & Dive...

Dallas, Texas
Reviewed 1 August 2016

This was a return trip to Casa Del Mar for my wife and I. This year we paid a bit extra and rented the Deluxe Cabana. The extra room in the Deluxe Cabana was well worth the extra money. If you are looking for "fancy extras", try one of the larger hotels just down the street. Of course, you will...

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Helpful?
Thank USMCRet93
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear USMCRet93, Greetings from Casa del Mar, Cozumel !! Behalf all our staff from Casa del Mar, Cozumel we would like to thank you for sharing your comments through this media. It's great to know that you stayed recently in a Deluxe Cabana and that you liked it. Thank you so much for your positive comments. We hope to see...

Barrie, Canada
Reviewed 1 August 2016

I recently got back from spending a month at Casa del Mar. I was a teacher on a trip with a large group of students and we were there to earn high school credits. This was my first time to Mexico and I was pleasantly surprised. The island itself is not very big and the airport is super close. The...

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Helpful?
Thank bstewart13
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear bstewart13, Greetings from Cozumel !! Thank you very much for sharing your comments and your experience through this media. I'm very happy to know that you loved Cozumel (to be your first time!) It was a pleasure to have you in home with all the group for a month, the Academic program is great and we are very grateful...

ny
Reviewed 20 July 2016

Spent a week at Casa del Mar in July. Quick drive from airport! Staff was very helpful and accommodating. Our room was on third floor, no elevator, but I would rather walk for the exercise. The bell hops brought your luggage up and down for you. Room (325) was a little small for 2 adults and dive stuff but balcony...

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Helpful?
Thank mrsg42699
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear mrsg42699 Thank you very much for the time you took for sharing your experience and all your comments through tripadvisor community. First of all, I'm sorry for the little issues you had during your stay, such as the towel animals on beds and that you felt like we treated to other guests poorly in one night. All of the...

Reviewed 15 July 2016

Clean and comfortable rooms, beautiful property, close to the ocean, private beach and dock, pool, restaurant and bar. Good price. Good location.....close enough to everything and far enough away from everything. We spent a week at the Casa Del Mar and I would definitely select this hotel for a return trip.

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Helpful?
Thank Brad S
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Brad S, Thank you for your valuable time for sharing your comments on TripAdvisor community. We are happy that you enjoyed your stay in home! It will be apleasure to see you again and make your stay more enjoyable. Keep in touch with us on facebook. We share news, photos, information about Cozumel and Casa del Mar Cozumel. See...

Miami, Florida
Reviewed 14 July 2016 via mobile

We came with a dive group, and the trip included all meals, Superior rooms, 4 days diving and a day long whale shark excursion. The staff was very nice, but the facilities were just adequate. We had to change rooms twice (first room smelled musty and bathroom smelled of sewer gas; the a/c went out in the second room). The...

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Helpful?
Thank cindydiver
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear cindydiver, Greetings from Casa del Mar Cozumel!! I would like to thank you for your comments that you have shared on TripAdvisor. On the other hand, we are very sorry for the inconvenience you had in the rooms. However, thank you very much for sharing them, you help us to improve our service and be more careful in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 4,058 - ₹ 10,013 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#17 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Mar Cozumel Hotel & Dive Resort staff and other travellers.
22 questions
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Questions? Get answers from Casa del Mar Cozumel Hotel & Dive Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an unobstructed view of the ocean”
 of 5 bubbles Pinky Parker, 15 Mar 2017 | Read review
“we stayed in room 324 and loved the view”
 of 5 bubbles COZYMELMIKE, 10 Mar 2017 | Read review
“Request an ocean view on the 3rd floor.”
 of 5 bubbles jsems00, 26 Feb 2017 | Read review
“Inside rooms offer more quiet than those facing the street, as I overheard they were noisy on the weekend.”
  • Beautiful grounds
  • Spacious and comfortable
  • One of the daily 'animals'
  • view of the street from the bridge which is accessed from the hotel property
 of 5 bubbles lawrences707, 4 Jan 2017 | Read review
“Superior Rooms have lovely views.”
 of 5 bubbles JeromeSherry, 20 Nov 2016 | Read review
5 of 5