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terrible resort for a 4star hotel. Hard to get a coffee before 7am and food after 10pm. A 4star and you drink in plastic glass.
the room is clean .The television terrible screen. People are nice. The only salvation was the restaurant a la cart....More
Three generation of ladies age 14 to 64 on 5 day trip that wanted clear blue water, snorkeling and all inclusive food and drinks - did not disappoint! Super clean hotel top to bottom, food was good not great but available all day, and service...More
Food in the reservation area was amazing, buffet area had homemade food and other good options off of the menu . Great entertainment, super friendly staff ( please tip great service when u see it, just becuz it's all inclusive doesn't mean great service should...More
This was our first all inclusive. The food was good. The drinks were excellent if you provided a $2 tip when ordering a drink. An older property but very well maintained. The sleeping rooms were large and smelled fresh, all public areas very clean, beautiful...More
This hotel is excellent. They make you feel pampered and if there is anything you want that they can get they will accommodate your request. This is not a hotel for the party animal but a smaller quiet hotel for those just looking to get...More
We travel to Mexico twice a year. We always use US dollars. Never taken excursions, but there are representatives at all the properties to assist you. The Lobster House is excellent! The original one is the one with... More
We travel to Mexico twice a year. We always use US dollars. Never taken excursions, but there are representatives at all the properties to assist you. The Lobster House is excellent! The original one is the one with Castro outside. Cash only!! Lobster dinners are around $35 and up, depending on how big a tail you order. Conch soup is extra and delicious. Great Key Lime Pie. Our favorite place. Bring lots of one dollar bills for tipping good service. Staff at hotel work really hard. Don't buy souvenirs at hotel. Expensive. Take a cab to town to shop. Have fun