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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,226 Reviews from our TripAdvisor Community

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Showing 4,696: English reviews
Reviewed yesterday NEWvia mobile

Cons: staff hardly speak English. Not even our sunwing rep when we landed was able to communicate with us. Food is terrible. A la carte restaurant must be booked every morning the day of and not in advance (lineup will be about 1-2 hour wait every morning-ridiculous!) They use plastic cups for drinks that they wash themselves so you get...

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1Thank Alicia K
Reviewed yesterday NEWvia mobile

The staff at this resort was top notch, very hard working staff. The employees working at the evening dinner at the Veranda were exceptional. I thank all the staff for making our stay here a great one. The hotel itself was very clean. They had live music one night and on another had mariachis. Both were very entertaining. This is...

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2Thank Oscar C
Mooretown
Reviewed yesterday NEW

El Coz is truly a diamond in the rough when it comes to service and oceanviews. All staff are extremely pleasant and considerate. Although the beach is a little rocky it adds to the charm and the snorkelling experience. The pools are extremely well maintained although very cool but if nothing else refreshing. The hot tubs are actually hot, more...

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1Thank dadzferg
Reviewed yesterday NEWvia mobile

My husband and I enjoyed our weekend here very much. The staff was helpful and we loved the all inclusive food and drinks. Very relaxing atmosphere. Not to mention our room's view was wonderful. Would definitely recommend for a fun, easy weekend.

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Thank kristina_theonly
Denton, Texas
Reviewed 2 days ago NEW

Property was perfect fr any trip. If travelling as a single, couple or family, the property is setup for all. The pools, beach, putt putt course and fun for all. The food was adequate. Its was okay. There is one buffet area and one restaurant. You have to get up at 7 am to stand in a line for the...

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3Thank brettwells72
Hamilton, Canada
Reviewed 2 days ago NEW

Just returned from a week of relaxing ! We loved the resort and would def come back! Travelled with 5 people in total. The service is amazing Octavio is the best beach waiter there is! The food at the buffet was good maybe needed a little more variety but we did not go hungry all week! The a la carte...

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4Thank Tara A
Niagara-on-the-Lake, Canada
Reviewed 5 days ago NEW

We had a fabulous time at this resort, we usually go to Cuba for safety and friendliness. You will find both of theservice things there at a good price. Ask the grill chef after 8pm if he has any special food. He will grab steak, or seafood from the kitchen and cook it up fresh. It's amazing... tip him well...

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5Thank MikenRheaBusch
A TripAdvisor Member
1 review
7 helpful votes
Reviewed 5 days ago NEW

Excellent place to vacation. Rooms are very clean and service is excellent. The food is good and plenty of it. If you can not find something to eat then you are too picky. The service you receive at this resort goes above excellent. Someone is always looking after you for drinks and food. If you want something you don't see...

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4Thank A TripAdvisor Member
Ontario, Canada
Reviewed 5 days ago NEW

We (a group of 6 = 3 couples aged 28-32) stayed here from December 30, 2016 to January 6, 2017. We truly cannot say enough good things about the amazing wait staff in the restaurant and outside by the pool. They were super friendly, constantly checking on us and bringing us food and drinks all week long. Rosario, Octavio and...

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6Thank cani3640
Beamsville, Ontario
Reviewed 5 days ago NEW

We had a wonderful stay here! It was very clean, staff were friendly and always attentive! Russell on the beach was amazing always bringing us drinks and food if we wanted, Alberto in the buffet was great also just to name a couple. But all the wait staff was so nice, if there wasn't something there they would get it....

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4Thank O5748NWmichelleg

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 9,486 - ₹ 23,135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Top resorts Hotel in Cozumel
#11 Spa Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from El Cozumeleno Beach Resort staff and other travellers.
241 questions
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Questions? Get answers from El Cozumeleno Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1200 garden view are very Nice!”
 of 5 bubbles MikenRheaBusch, 18 Jan 2017 | Read review
“The beds are a little hard for what I'm use too but I did get sleep. Very clean rooms and they have a balcony and clean towels every day. ”
 of 5 bubbles , 18 Jan 2017 | Read review
“Make sure you get in the south(new) tower!”
 of 5 bubbles cani3640, 18 Jan 2017 | Read review
“Had rooms 203 and 204 perfect location over looking ocean and pool, didn't need elevator on second floor which we like! Rooms are huge!! Left balcony door open every nite and fell asleep to the ocean waves! ”
 of 5 bubbles O5748NWmichelleg, 18 Jan 2017 | Read review
“Chose a room above the 4th floor in the newer part for a better view”
  • Evening view from 3rd floor
  • View on a cloudy day
 of 5 bubbles FerrMasli, 15 Jan 2017 | Read review
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