We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cozumel Palace

    Av Rafael E. Melgar km 1.5 | Zona Hotelera Centro, Cozumel 77600, Mexico
    +1 800-635-1836
    Call
    Hotel website
    Save
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     26 people are viewing this hotel
    Lock in the lowest price from our partners
    US$ 571
    View Deal
    Traveller (3868)
    Room & Suite (949)
    Storyboard
    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (273 reviews)
    “aqua safari” (197 reviews)
    “loft suite” (60 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 571.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cozumel hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "75c6b0d06b1e4403868b486733bc2b08", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153002,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32498321],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":571,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"75c6b0d06b1e4403868b486733bc2b08","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":571,"lowestMetaPrice":571,"additionalPartner":false,"highestMetaPriceDisplay":571,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":571,"lowestMetaPrice":571,"highestMetaPriceDisplay":571,"hotelName":"Cozumel Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc1YzZiMGQwNmIxZTQ0MDM4NjhiNDg2NzMzYmMyYjA4IiwiQUlLIjoiNDJkMDE1OWYzNjA4NGY5OTg0ODhhNWZhMDRkODZjMzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$ 571", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79410552":"CheapTicketsEWS","53908386":"TravelocityEWS","34366617":"Hotwire","78858117":"OrbitzEWS","32699099":"Expedia","101630085":"IB_Seekda_1FulNOL","32498321":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (3,829)
    There are newer reviews for Cozumel Palace
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,521 - 1,525 of 3,646 reviews

    Reviewed 10 March 2014

    This was our first time to Cozumel and we LOVED IT! The island is small and feels quite safe. The town is close, quaint and fun. The ladies enjoyed the shopping and lots of bustle in the air. As for the Cozumel Palace I can’t...More

    6  Thank MikeAtlanta_GA
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 18 March 2014

    Dear MikeAtlanta_GA Thank you so much for staying at Cozumel Palace, for your comments and for taking the time to share them through Tripadvisor. It is pleasing to note your positive comments, I will be sure to let Daniel, Miguel, Francisco and the team members...More

    Reviewed 9 March 2014

    This was our first trip to an "all-inclusive" resort - and we were very impressed! The staff at Cozumal Palace was fantastic! I have a food allergy, thought it might be a pain for the wait staff everyday, but they were not only good about...More

    3  Thank Jeff D
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 18 March 2014

    Dear Jeff D Thank you very much for selecting us for your your first trip to an "All Inclusive" Resort. It is pleasing to note your positive comments, I will be sure to let Cesar, Eddi, Luis, Fili, Camila, Silvia, María, Emmanuel and the team...More

    Reviewed 9 March 2014

    We stayed here for the first time on our first trip to Cozumel for a week in February. My husband & I and our kids (18 & 21). It was by far the best AI experience we've had. The service was fantastic. The staff friendly...More

    4  Thank WanderLori
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 18 March 2014

    Dear TumbleWeed4 Thank you so much for staying for the first time at Cozumel Palace, for your comments and for taking the time to share them through Tripadvisor. It is pleasing to note your positive comments, I will be sure to let Rubén, Josué, Daniel,...More

    Reviewed 8 March 2014

    Can't say enough great things about this resort. Overall everything was great. Thanks to Francesco and Andreas at the pool, Heri,Juan B. and Raul at the lobby bar. The staff here works very hard to make your stay the best it can be. Everything is...More

    3  Thank donk196446
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 18 March 2014

    Dear donk196446 Thank you very much for your third review of your four satys, each time you honor us with your comments. It is pleasing to note your positive comments, I will be sure to let Francisco, Andreas, Juan, Raúl and the team members know...More

    Reviewed 6 March 2014

    My family stayed at the Cozumel Palace and we can't wait to return! The staff is incredibly warm and friendly - by the 2rd day, we were greeted by our favourite waiters with our breakfast drink order and at every meal they brought my daughter...More

    2  Thank DonnaWM
    Response from CozumelPalaceGM, General Manager at Cozumel PalaceResponded 19 March 2014

    Dear DonnaWM Thank you so much for staying at Cozumel Palace, for your comments and for taking the time to share them through Tripadvisor It is pleasing to note your positive comments, I will be sure to let the team members know that their efforts...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 375 - US$ 671 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Cozumel
    • #2 Luxury Hotel in Cozumel
    • #2 Top resorts Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Booking.com, Travelocity, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
    Add Photo Photos
    Traveller (3868)
    Room & Suite (949)
    Pool & Beach (654)
    Dining (379)
    Hotel & Grounds (2025)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
    Nearby
    Nearby HotelsSee all 53 hotels in Cozumel
    Safari Inn
    39 reviews
    .30 km away
    Scuba Club Cozumel
    620 reviews
    .41 km away
    Barracuda
    176 reviews
    .41 km away
    Hotel Cozumel and Resort
    1,834 reviews
    .52 km away
    Nearby Restaurants
    Rolandi's
    677 reviews
    .30 km away
    Jeanie's
    439 reviews
    .36 km away
    Chalos Antojitos Mexicanos
    53 reviews
    .35 km away
    Rock 'n Java Caribbean Cafe
    255 reviews
    .47 km away
    Nearby Attractions
    Dolphinaris Cozumel
    1,428 reviews
    .17 km away
    The Original Salsa and Salsa
    2,024 reviews
    .53 km away
    Tours Plaza - Day Tours
    1,461 reviews
    .60 km away
    Chichi Charters
    516 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Glen T
    6 January 2018|
    AnswerShow all 3 answers
    Response from susann p | Reviewed this property |
    They take both pesos and American dollars. No need to exchange money at all
    0
    Votes
    Waterlillimm
    27 December 2017|
    AnswerShow all 2 answers
    Response from GM_Playacar_Palace | Property representative |
    Dear Waterlillimm, Thank you for contacting us! It will be a pleasure to assist you with this matter. Please be so kind to read your TripAdvisor inbox. Best regards, Karla Corona e-Concierge Riviera Maya
    1
    Vote
    Google Translation
    Elly_Love_to_Travel
    12 December 2017|
    Answer
    Response from cdill | Reviewed this property |
    I am sure you can, several bike shops near by. Check the forum as I saw something on this a few weeks ago.
    -1
    Votes
    Room Tips
    "3rd floor and up has a better view."
    Read review
    "it's expensive but upgrade to ocean side"
    Read review
    "There are rooms on the first floor with double floors with additional space - great for families"
    Read review
    "Get as high as you can for gorgeous views."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing