We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2/1/2018 3/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cozumel Palace

    Av Rafael E. Melgar km 1.5 | Zona Hotelera Centro, Cozumel 77600, Mexico
    +1 800-635-1836
    Call
    Hotel website
    Save
    Lowest prices for your stay
    2/1/2018 3/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (3845)
    Room & Suite (948)
    Storyboard
    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credits” (422 reviews)
    “aqua safari” (195 reviews)
    “loft suite” (60 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Cozumel Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    2 Jan3 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cozumel hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3acc7ca91ab44c5ab7cf680c024d7105", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153002,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":1,"year":2018},"checkout":{"day":3,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3acc7ca91ab44c5ab7cf680c024d7105","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Cozumel Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhY2M3Y2E5MWFiNDRjNWFiN2NmNjgwYzAyNGQ3MTA1IiwiQUlLIjoiNjZmNzc3Y2E5MjhmNDUyYmE1ODJkYmQyMGUwNDI2ODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/01/2018", "checkOut": "03/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (3,795)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,613 reviews

    Reviewed 2 days ago

    the accomodations were wonderful the staff was fantastic and always eager to please! i could have done without the pressure of the time share presentation but overall it was great. a lot of the food was great but some things could use a little work(the...More

    Thank barbara k
    Hotel's Favourite
    Reviewed 4 weeks ago

    We stayed at the Cozumel Palace for 6 days. We had to leave on the 7th day because we had an early flight out of Cancun airport. The service and food was excellent. I can't say enough how helpful all the people were that worked...More

    1  Thank Allen R
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 3 weeks ago

    Dear Allen First and foremost thank you for taking the time and write this review. We are glad to know you had an excellent stay. We really hope to see you back very soon. Best regards Marcos Rojas General Manager

    Reviewed 3 days ago

    We truly enjoyed the stay here (some pestering for the timeshare presentation). The hotel is on the small side but a lovely old location on the water in Cozumel. You can ride the ferry to visit other Palace resorts nearby without having to pay the...More

    1  Thank SuwaneeFoodman
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 2 days ago

    Hello SuwaneeFoodman First and foremost thank you for taking the time and write this review. We are glad to know you had an excellent stay. We really hope to see you back very soon. Best regards Marcos Rojas General Manager

    Reviewed 5 days ago

    Cozumel Palace December 3 - 12, 2017 We have been to Cozumel several time before but never at the Cozumel Palace. We sure liked being picked up at the airport. Having a free transfer included was wonderful. We were given a lovely room on the...More

    2  Thank sredheada45
    Reviewed 1 week ago

    To stay here is having constant smiles and greetings from all employees wanting to make sure all is well. All inclusive, this place is spotlessly clean, nice large room with a balcony facing the pools and ocean. We had 24 hr. room service that i...More

    Thank Byron O
    Response from GMCozumelPalace, Gerente at Cozumel PalaceResponded 2 days ago

    Hello Byron Thank you for your complete review. I can read you had fun and enjoyed Cozumel in general, inside the hotel and outside as well. Good for you! Best Regards Marcos Rojas General Manager

    Royal Hideaway Playacar
    4,503 reviews
    #31 of 213 hotels in Playa del Carmen
    17.7 km
     
    The Explorean Cozumel
    561 reviews
    #1 of 52 hotels in Cozumel
    6.2 km
     
    Casa Mexicana Cozumel
    1,150 reviews
    #6 of 52 hotels in Cozumel
    0.8 km
     
    Grand Park Royal Cozumel
    4,224 reviews
    #15 of 52 hotels in Cozumel
    2.8 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 316 - US$ 694 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Cozumel
    • #2 Top resorts Hotel in Cozumel
    • #2 Luxury Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, BookIt.com, Priceline, Travelocity, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Cozumel Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Cozumel Palace Hotel Cozumel ,
    • Palace Hotel Cozumel ,
    • Plaza Las Glorias Cozumel ,
    • Palace Cozumel ,
    • Cozumel Palace Resort
    Add Photo Photos
    Traveller (3845)
    Room & Suite (948)
    Pool & Beach (652)
    Dining (379)
    Hotel & Grounds (2005)
    Bathroom (37)
    Business Centre & Event Rooms (16)
    Family and Play Areas (13)
    Nearby
    Nearby HotelsSee all 52 hotels in Cozumel
    Grand Park Royal Cozumel
    4,224 reviews
    2.79 km away
     
    Casa Mexicana Cozumel
    1,150 reviews
    .82 km away
     
    Nearby Restaurants
    Rolandi's
    673 reviews
    .30 km away
    Jeanie's
    431 reviews
    .36 km away
    La Cocina de Silvia
    72 reviews
    .37 km away
    Rock 'n Java Caribbean Cafe
    250 reviews
    .47 km away
    Nearby Attractions
    Dolphinaris Cozumel
    1,409 reviews
    .17 km away
    The Original Salsa and Salsa
    1,999 reviews
    .53 km away
    Tours Plaza - Day Tours
    1,450 reviews
    .60 km away
    Chichi Charters
    508 reviews
    .13 km away
    Ask a question
    Questions & Answers
    MamaB3
    24 November 2017|
    AnswerShow all 2 answers
    Response from Masha B | Reviewed this property |
    Yes you are right. Both options include entrance to the park and ultimate gets you two dolphins and a little less people.
    1
    Vote
    Devyn25
    14 November 2017|
    AnswerShow all 4 answers
    Response from LoverofASP | Reviewed this property |
    This only applies to the Italian place... All others accept shorts.
    1
    Vote
    Room Tips
    "The pool is very active in the afternoon"
    Read review
    "The higher the room the better the view."
    Read review
    "all of the rooms are good.. they all have an excellent view."
    Read review
    "Waterfront room, book activities early, don't do the timeshare presentation, get to know your..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing