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Presidente Inter-Continental Cozumel Resort & Spa

Expedia.comUS$ 190*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 280*
US$ 190*
US$ 280*
US$ 269*
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Presidente Inter-Continental Cozumel Resort & Spa
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1,672 Reviews from our TripAdvisor Community

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There are newer reviews for Presidente Inter-Continental Cozumel Resort & Spa
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Showing 1,501: English reviews
Toronto, Canada
Reviewed 12 January 2012

You simply do not get a better welcome at any hotel. The best this hotel has to offer are the concierge team as nothing is too much trouble for them. The resort of Cozumel is fine but a little too much commercial and a little over crowded during cruise hours. This is the only hotel I've ever stayed in at...

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Helpful?
5Thank Rose H
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I want to thank that we have visited us in addition to thank you for the comments about our concierge department, we are very proud to have people committed to enhancing customer satisfaction team work for such distinguished guests as you. I hope to see you in a the near future and do not hesitate to contact me...

Princeton, NJ
Reviewed 30 December 2011

We stayed 6 nights at the Presidente InterContinental Cozumel and my boyfriend noticed bites while we were still at the hotel. He dismissed them as mosquito bites while we were in Mexico and for a while after we returned. After being back for a week we became concerned when he continued to get more bites. Late last night he thought...

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Helpful?
16Thank Allison H
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Cozumel Island! We have received your comment concerning your recent stay and we would like to thank you to bring this matter to our attention. We believe you about the bites and we are very sorry for what happened to you and understand your discomfort; however we want to guarantee you that those type of...

Arlington, Texas
Reviewed 30 December 2011

The hotel is on the beach, has it's own dive operator on site, and an accessible pier for other dive operators/fishing boats etc. I did a shore dives and beside the annoying $8 in cash charge (even though we did two two tank dives) its a nice large location to see some fish and coral and get your weights right...

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Helpful?
4Thank billp25
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We want to thank you for your comments and feedback which I have shared with my team. I'm pleased to know that you enjoyed your stay with us and in general you had a positive experience. In reference to our food at Caribeño Restaurant, all of our food (included guacamole) is prepared at the time, in order to...

Dallas, Texas
Reviewed 27 December 2011

The Good: This resort is situated in a beautiful location, especially if you are a SCUBA diver. The hotel is right on the beach, has it's own dive operator on site, and an accessible pier for other dive operators/fishing boats etc. to come and pick you up. The staff is very friendly and more than willing to help you with...

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Helpful?
7Thank Trvlgrl31
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa! We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated, we have taken notes of your pleasant recommendations. We are really sorry for not meeting your expectations; although we never want to learn that a guest...

Chicago, Illinois
Reviewed 21 December 2011

My family and I are just wrapping up our vacation in Cozumel, and we could not have had a better time. El Presidente has been, without doubt, the most welcoming and kind hotel I've ever stayed at. The staff are friendly and always looking to help, the rooms are gorgeous and well-kept, the beaches are clean and fun, and the...

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Helpful?
1Thank Annie C
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Presidente InterContinental Cozumel Resort & Spa. I am very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs. We certainly look...

Philadelphia
Reviewed 17 December 2011

This is a magnificent property in Cozumel and I would highly recommend it. A nice touch is when you request a wake-up call they ask if you would like coffee or tea and they bring a tray to your room even though there is a coffee/tea maker in each room. There is also an outdoor terrace in each room facing...

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Helpful?
Thank Conciergefn
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are glad to hear about your excellent stay. We work hard to maintain our facilities and ensure service that will exceed our guest’s expectations and we are delighted you had the chance experience them. We look forward to seeing you again on your next visit. Thank you...

Reno, Nevada
Reviewed 15 December 2011

If you are looking for a "Motel 6" on Cozumel then just choose pretty much any of the other hotels. But if you want to stay in a 5-star luxury hotel and be treated like royalty -- all for a very reasonable price -- then there is only one choice, the El Presidente' ("EP"). First, if you haven't been to...

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Helpful?
6Thank G D R
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We want to thank you for your comments and feedback which I have shared with my team. I'm pleased to know that you enjoyed your stay with us and in general you had a positive experience. We really appreciate your detailed comments about our island, highlights, and your remark about how safe is Cozumel Island as holiday destination....

Seattle, Washington
Reviewed 13 December 2011

We stayed here for a 4 day trip. Had an oceanview room in the 3000 row. The room was clean and well maintained, however, there is construction going on by the harbor right next to hotel. When you're in the room, the wind and waves might drown out some of it, but we noticed that when you are on the...

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Helpful?
2Thank Wanderkinder
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay at Presidente InterContinental Cozumel Resort & Spa. We are sincerely sorry that your Check in did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. We value your comments and we will take whatever steps...

MEXICO
Reviewed 10 December 2011

If you want to stay in cozumel and budget is not the issue, this is THE hotel.

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Helpful?
Thank CarlosJavierViajero
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of “the best hotel in Cozumel!” We appreciate you taking the time to post your review. We look forward to welcoming you back during your next visit to Cozumel. Cordially, Guillermo Valencia General Manager

Austin, Texas
Reviewed 9 December 2011

My husband and I took a trip to this resort with our 7 month old baby in late spring and had absolutely NO complaints. We had an awesome room that was, literally, steps away from the private beach. The on-site child care far exceeded our expectations, especially since we are not used to leaving our child with strangers and he...

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Helpful?
2Thank Emily K
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We are delighted that you had a great experience at Presidente InterContinental Cozumel Resort & Spa. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story. We are very glad about your comments concerning our team members as the ChiquiClub Supervisor, we will pass your good words...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 12,695 - ₹ 32,672 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any of the beach front options”
S9503HFmartinf, 26 Apr 2017 | Read review
“Make sure to ask for the renovated part.”
dirb2013, 24 Apr 2017 | Read review
“Reef room is the best they offer. But all rooms I have seen are Great.”
DiveMasterSD, 22 Apr 2017 | Read review
“Corner rooms are incredibly large”
sarar601, 19 Apr 2017 | Read review
“We loved our (newly remodeled) room with access and view to beach. Just stunning!”
amakr2016, 11 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 190* /night
View Deal
Booking.comUS$ 280
Bookit.comUS$ 269
TripAdvisorUS$ 190
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*Disclaimer
Prices are for 1 room, 2 adults
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