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Presidente Inter-Continental Cozumel Resort & Spa

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Presidente Inter-Continental Cozumel Resort & Spa
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1,669 Reviews from our TripAdvisor Community

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Showing 1,498: English reviews
Start your review of Presidente Inter-Continental Cozumel Resort & Spa
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Sioux Falls, South Dakota
Reviewed yesterday NEWvia mobile

My husband and I came for our second anniversary. We did not do the all-inclusive option but we did eat at the restaurants a few times and the food was delicious! The beach always seemed quiet even when there were kids around. They do have an adult only pool but no one used it the entire 7 night stay which...

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Helpful?
Thank morgan-nagel
Tel Aviv, Israel
Reviewed yesterday NEW

Stayed for 3 Nights in the renovated part of the hotel (ground floor). The room is big, beautifully designed, and very clean. Pool, beach, gym and spa are great, clean and quiet, food is delicious. The staff was very friendly and helpful. Really enjoyed my stay!

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Helpful?
Thank Dir B
Warsaw, Poland
Reviewed 2 days ago NEW

First time I was in Mexico and he made a great impression on me...Im very impressed,good kitchen, relax, view, silence,nice service, perfect massage, I hope I can still come back to you, greet the whole court :)

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Helpful?
Thank wojtekmaslowski
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! Thank you for sharing your review with us. I'm glad to hear you enjoyed your stay with us. We look forward to welcome you back at Paradise. Best Regards, Henry Walther Regional Director

Reviewed 3 days ago NEW

My review is mixed. It's a good place that needs an infusion of consistent service training for their staff. A cold bottle of water when we arrived during check in would have been a nice touch. Orientation to the property, while we walked to our room, would have been helpful; a property directory and property map in our room would...

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Helpful?
Thank Gretchen O
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, they are really important to us in order to improve our service and quality. I'm glad to hear you enjoyed your stay at our Resort. We look forward to welcoming you back soon at Cozumel Paradise. Regards, Henry Walther Regional Director

san diego
Reviewed 3 days ago NEW

I have traveled all over the Caribbean. the rooms here, especially the reef room, are the best in the Caribbean The view out your room is the water, that's it! nothing is better except when you go to Tahiti with overwater bungalows. I've been here four times in the last four months beautiful rooms great food, great little pool. Adult...

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Helpful?
2Thank DiveMasterSD
Henry W, Director de Recepción at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference and for sharing your review with us. I'm very glad to hear you enjoyed your stay and that you liked our Resort. We look forward to welcome you in a near future. Best Regards, Henry Walther Regional Director

Garland, Texas
Reviewed 5 days ago NEWvia mobile

My has been and I always stay at the L Presidente every year the same week we have never had a problem until this year we were promised a room with a pool view but we got nothing but a bush view the maid came in our room while we were still asleep in our bed insisting that we get...

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Helpful?
2Thank onewingnut9
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your comments about your recent stay, it helps us to improve our service and quality. We hope you to see you once more. Regards from sunny Cozumel, Henry Walther Regional Director

Philadelphia, Pennsylvania, United States
Reviewed 6 days ago NEW

My husband and I took our 7 month old there for a week long stay and we could not have been happier. Since this was our first vacation traveling with a baby, we knew that we wanted a property that we really didn't have to leave, and the Intercontinental El Presidente delivered. On our first day there we rented one...

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Helpful?
1Thank Sara R
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for sharing your review about your recent stay. I'm glad you liked our Resort and you enjoyed your stay with us and that our staff was friendly. We look forward to welcome you in a near future. Best Regards, Henry Walther Regional Director

New Jersey
Reviewed 1 week ago

Presidente Inter-Continental is a great value hotel. It is luxurious. The rooms have been refurbished recently. We stayed at Beach Villas. Very convenient. The beach is small but excellent for kids. The pool is large. However, the service at the pool for drinks and food needs improvement. Three excellent restaurant choices for food. Breakfast spread is huge. Get a room...

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Helpful?
Thank WorldTravelerInNJ
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, they are really important to us in order to improve our service. We look forward to welcoming you back soon. Regards, Henry Walther Regional Director

Reviewed 1 week ago via mobile

Clean rooms , imaculate grounds and very friendly staff. The hotel is a short ride from downtown but just far enough away from the hustle and bustle. Nellie and her crew helped us put together an awesome and very memorable vow renewal on the beach at sunset.

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Helpful?
Thank Mike B
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I will like to thank you for sharing your review about your recent stay. I'm glad that Nelly and the crew made your vows renewal memorable and that you enjoyed your stay with us. We hope to see you back at Paradise! Best Regards, Henry Walther Regional Director

New York City, New York
Reviewed 1 week ago via mobile

My wife and I were caught in the Delta debacle and missed our cruise departure from Miami. We flew into Cozumel to meet our cruise ship and stayed here for one night and stayed in a reef room. The grounds coming into the hotel are very nice and the staff were polite and attentive. The room was large and had...

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Helpful?
Thank Jellyd
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your comments about your recent stay in order to offer you a better experience next time. We hope you to see you once more. Regards from sunny Cozumel, Henry Walther Regional Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 13,289 - ₹ 33,709 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for the renovated part.”
dirb2013, 24 Apr 2017 | Read review
“Reef room is the best they offer. But all rooms I have seen are Great.”
DiveMasterSD, 22 Apr 2017 | Read review
“Corner rooms are incredibly large”
sarar601, 19 Apr 2017 | Read review
“We loved our (newly remodeled) room with access and view to beach. Just stunning!”
amakr2016, 11 Apr 2017 | Read review
“We loved the ocean view..... would pick it again.”
fpgmcg, 3 Apr 2017 | Read review
5 of 5