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Allegro Cozumel

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3,868 Reviews from our TripAdvisor Community

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Showing 3,287: English reviews
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River Falls, Wisconsin
Reviewed yesterday NEW

We just returned from a 2 week vacation at the Allegro Cozumel. We are First Club members and have been visiting their annually since 2005. The resort looked absolutely amazing - the grounds were beautiful. The food was great and the staff was amazing! The weather was just perfect. The diving was incredible. Our room was clean, fresh and recently...

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Thank jomike2017
Toronto, Canada
Reviewed yesterday NEW

We just got back from spending a week in Cozumel at the Allegro and had a wonderful vacation! The beach is stunning and there is tons of unbelievable snorkeling and swimming opportunities right off the beach. The rooms had lots of character, each one having its own hammock on the front deck. Most importantly the staff were amazing and went...

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Thank jaclynkocalevski
Olathe, Kansas, United States
Reviewed yesterday NEW

We stayed here for a week and had a good time . The service was good and the staff was very friendly. The resort caterers to a lot of French Canadians and it was fun to hear all off the French being spoken. The food was good, not 5 star but good and was happy with it. I was disappointed...

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Thank Don W
Toronto, Canada
Reviewed 2 days ago NEW

Best trip we've had, and we've been to Cuba, DR and Mexico before. What a paradise this is! Stunning beach, well manicured grounds, not too big. Everything you need for a fantastic stay. Food was great and varied, something for everyone! Drinks were good and free flowing. The staff was outstanding. Special thanks to Benjamin, Rafael, Luis, Erik, and Libia...

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2Thank kirb20
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear kirb20, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

Reviewed 2 days ago NEWvia mobile

I'm going to do here an honest review. This hotel has a lot of good aspect but do many opportunities too. Pro: *snorkling is good by the beach *the pier give very access to dive charter. We book with a different company as it was cheaper but you have a dive shop on site. *building only 2 levels * variety...

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Helpful?
Thank Carolyne G
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Carolyne G, We were very disappointed to read your experience during your stay at Allegro Cozumel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals...

Reviewed 3 days ago NEW

Had a wonderful time at Allegro, Cozumel. The staff were lovely and warm, food was delicious, and our accommodations were great. Highly recommend for families or friends traveling together - would definitely go back again in the future.

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Helpful?
Thank Farah M
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Farah M, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are delighted to see that you really enjoyed the beauty of our facilities and the warmth of our professional staff. It is our intention to offer pleasing and clean accommodations and service so that our...

Little Falls, Minnesota
Reviewed 4 days ago NEW

We just returned from a week at this resort, it was amazing. the service was spectacular, and we felt extremely relaxed and catered to. We went with another couple and met up with other friends, we will be going back again!

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Helpful?
Thank sowada510
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear sowada510, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Allegro Cozumel hotel and are delighted to read that we were able to match your holiday expectations. We feel very happy you enjoyed your recent vacations with us and have amazing memories with all your friends, we look forward...

Charlotte, North Carolina, United States
Reviewed 4 days ago NEWvia mobile

All-inclusive Allegro is a Belarco resort w/ 3 pools, 4-5 restaurants (lunch restaurant doubles as the mexican restaurant, plus the Japanese, Italian, and buffet), sandy beach with volleyball court and many palm trees for some shade, gym, disco, outdoor theatre, sports bar, and dive shop with pier. Can purchase wifi which works in lobby area and hotspot at beach. Beach...

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1Thank Tim M
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Tim M, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We work very hard to offer high standard services to all our...

Reviewed 4 days ago NEW

I recently stayed at the Allegro in Cozumel and was very pleased with my experience. The resort was very well kept. The staff Manuel, Noe, Giovanni, and Amilton were very fun and upbeat!! I hope to return sometime soon.

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Helpful?
Thank Tessa L
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear Tessa L, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Minneapolis, Minnesota
Reviewed 5 days ago NEW

We stayed at Allegro for one week in March 2017. Two tweens and two adults. We had a great time. The food was better than we expected, and in fact the Mexican selections were incredible. Fresh salsas and grilled meats and plaintains every day. Go offsite for the guac, though! Lots of fruit, good drinks. I wouldn't bother with the...

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7Thank himinnesota
Monica P, Guest Experience Manager at Allegro Cozumel, responded to this review

Dear himinnesota, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted to see that you really enjoyed the beauty of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel resort. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. ... more   less 

Additional Information about Allegro Cozumel

Address: Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: ₹ 7,593 - ₹ 20,814 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Cozumel 3.5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Hotel
Occidental Allegro Resort All Inclusive
Hotel Style:
#12 Top resorts Hotel in Cozumel
#12 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Cozumel staff and other travellers.
359 questions
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Questions? Get answers from Allegro Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private and clean”
 of 5 bubbles sowada510, 23 Mar 2017 | Read review
“The resort is small enough that most are great-if you like night time quiet, ask not to be near the entertainment stage/disco”
 of 5 bubbles 66kem, 21 Mar 2017 | Read review
“Block 17 was great..faced the woods, easy walk to buffet and pool”
 of 5 bubbles jocelynz641, 20 Mar 2017 | Read review
“Ask for second floor - they have a palapa roof. Also, ask to be away from kids pool, disco if you want quiet”
 of 5 bubbles CathiC283, 20 Mar 2017 | Read review
“ground floor room.”
 of 5 bubbles sdang2017, 19 Mar 2017 | Read review
5 of 5