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Hotel & Bungalows Mayaland

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1,204 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Courbevoie, France
Reviewed 19 May 2013

The location of the hotel is really close to the ruins which allows you to go in from a private entrance, and since the site opens at 8am you get to tour CI alone! I have managed to get a few pictures with just my family and the pyramid at the background (no tourists in the background) Plus we had...

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Helpful?
2Thank SweetMel1
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your comments, a couple of which are very concerning, because you, our client, is the very reason for our existence! We have been pleasing guests for generations and we pride ourselves in the excellent service we provide. See the hundreds of guest comments that reflect on this fact. I am sad you don't share their views and experiences....

UK
Reviewed 14 May 2013 via mobile

We stayed for one night. The location is awesome, perfect to get into the park before the crowds arrive from cancun. We were there at 8am and done by 11.30, just as it started to get really busy. The rooms are fine but a little dated and the beds were a little soft. But nothing to be too concerned about....

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Helpful?
2Thank Chrismema09
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

We just upgraded our rooms with brand new, high efficiency, eco, air conditioning units. New Flat TV's and new beds. This was taking place while you were with us! We look forward to your return!

Melbourne
Reviewed 11 May 2013

Everyone working here was warm and welcoming, and we had a very enjoyable stay (1 night). As a bonus we were upgraded to a suite, which was just lovely. Breakfast in the garden was gorgeous and the setting was perfect. I wouldn't hesitate to recommend this hotel to friends. Just be aware the hotel doesn't provide any filtered or purified...

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Helpful?
1Thank happine55
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Coming from the other side of our planet, from such a beautiful city and receiving the wonderful comments you have made in your review, we are particularly grateful! Muchas Gracias!

Mexico City, Mexico
Reviewed 9 May 2013

I was with my husband at the Mayaland Hotel and Bungalows. Well, I have to start this review with the pros, I mean, this hotel is just like in paradise. The landscape is really dreamlike. Beautiful gardens, the birds, the pools, the views with the Mayan archaeological zone, just a few step away from the hotel. I am Mexican, and...

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Helpful?
Thank dalexcg
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

I am surprised by your comment on the air conditioning equipment in your room, FOR ALL OUR AIR C UNITS ARE BRAND NEW... ALL OF THEM. We changed every single one less than 30 days ago. When were you with us? We want you to be not just happy, but VERY HAPPY with your experience amongst us, to EXCEED YOUR...

London, United Kingdom
Reviewed 6 May 2013

The good: * Fantastic location right at the entrance to the park. It is possible to see structures within Chichen Itza from the hotel. * Peaceful location amongst trees with lots of birds * Rooms in the main building have beautiful woodwork and stained glass windows * Historic and stylish building * Inexpensive The bad: * The bathroom was a...

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Helpful?
1Thank garrad
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Our Air conditioners are all brand new (last 30 days). Are beds are new most rooms (none are over 18 months old). When where you with us? Is this a late posting to an earlier visit? Gracias.

Cork, Ireland
Reviewed 5 May 2013

The location of this hotel is very lovely and has beautiful gardens and great food BUT they will try to rip you off with what they charge for the room! We arrived without a booking and asked if they had a room available. I think they saw dollar signs over our heads because they showed us to an average room...

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2Thank siobhan999_12
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

What an inappropriate and offensive comment! This venerable hotel does NOT "try to rip off" anybody. We have different rates for different rooms.... all very clearly defined everywhere we post offerings. There may have been a language barrier in an attempt to sell you an up grade. But never what you mention.

Woking, United Kingdom
Reviewed 4 May 2013

We actually didn't plan on staying at this hotel but the bus company cancelled our bus to Merida and I was still suffering from a stomach bug so we decided to stay in Chichen Itza another night. We had previously stayed at a different hotel on the site but as I was still very unwell we decided to upgrade to...

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1Thank Nicole_NVW
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you so much for your wonderful comments, and for taking the time to share your experience amongst us with the world's traveling community. We look forward to serving you again! Until then, safe and happy travels!

London, United Kingdom
Reviewed 1 May 2013

We'd really anticipated our stay at Mayaland Hotel & Bungalows and even more so our exploration of Chichen-Itza. And we were truly astonished by how close the hotel was to Chichen-Itza park - Mayan "observatory" was close and massive - clearly seen from our Mayan suite window. The hotel dates back to 1920s, so it has grand halls, intriguing passage...

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1Thank MaxLondon1976
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

What a smart and well intended series of comments! On behalf of our community, THANK YOU! We are the largest employer of the mayan people in the Yucatan. Our hotels are located in rural communities. We endeavor to help with health and education, as well as to provide better housing and living environments. It has been a labor of love...

Gothenburg, Sweden
Reviewed 29 April 2013

Beautiful "resort" area with nice rooms and good pool area. Close to the pyramides and very calm and relaxing atmosphere around the hotel area. I really recommend to go to the pyramides early in the morning when it opens! Because then you have the chance to take pictures withouth tourists and get a chance to walk around all by yourself!...

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Helpful?
1Thank Klara A
Trondheim, Norway
Reviewed 28 April 2013

We really enjoyed our stay at the Mayaland hotel at Chichen Itza. Of course it is not the cheapest alternative, but we knew what we got ourselves into so that's ok. :) The staff is very helpful and service-minded in a way we are not used to from our home (Scandinavia). When you arrive a golf car takes you and...

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1Thank Brita S
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thank you so much for your wonderful review! We look forward to seeing you at Mayaland again! Until then, safe and happy travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. SPA. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. we are less than a 2 hour drive from Cancun International Airport. Even less from the Merida Airport. We have special transportation pricing and arrangements. please contact us for details. We have a money back guarantee that our Resort, rooms, services and facilities are the very best in all of central Yucatan (Including Valladolid, Izamal and all other villages). Please Call us for more information on transportation, tours and activities. ... more   less 

Additional Information about Hotel & Bungalows Mayaland

Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: ₹ 6,807 - ₹ 13,412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Bungalows Mayaland 4*
Number of rooms: 54
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Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel & Bungalows Mayaland staff and other travellers.
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Questions? Get answers from Hotel & Bungalows Mayaland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont bother with a patio if it is really hot”
 of 5 bubbles AneleW, 29 Nov 2016 | Read review
“High floor (3rd) has great views onto the Maya site”
  • View of Caracole from bathroom
 of 5 bubbles DirkW107, 11 Nov 2016 | Read review
“I only saw the two we were given - bungalows - both similar.”
 of 5 bubbles nelsonz4, 23 Oct 2016 | Read review
“We stayed in the hotel but the villas looked great.”
 of 5 bubbles JenLouB, 10 Sep 2016 | Read review
“Select a bungalow. It's worth the extra price”
 of 5 bubbles LAWJLS, 5 Sep 2016 | Read review
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