We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hacienda Chichen

Show Prices
Certificate of Excellence
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hacienda Chichen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

658 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hacienda Chichen
See the most recent reviews
Showing 488: English reviews
Evesham, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 May 2016

This is an upmarket hotel complex, with a collection of bungalows housing 2 to 4 rooms each. It seems to be aimed at the American market (prices quoted in US$) and is more expensive than other hotels we used in Mexico (maybe the whole of this area is like this). It is very relaxing and service was excellent. Food was... More 

Helpful?
Thank JNT015
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for taking the time to send us your comments through TripAdvisor. We appreciate your visit, and for your high rating we realize that you enjoyed your stay, which is the most important thing for all of us. We are here to serve our guests and to do what is in our means to meet their expectations. I invite... More 

Colorado
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 May 2016

This was our first time to visit Chichen Itza and we decided to stay at Hacienda Chichen, which was the right choice for us. We spend most of our time on Cozumel, so Chichen Itza was something we did for only a couple of days. We took the ferry from Cozumel to Playa del Carmen. From there, a cab driver... More 

Helpful?
Thank LuvsCaptiva
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

We are pleased to know that our hotel was the right choice for you. Your review is truly fascinating and very helpful for other guests who are coming to Chichen Itza for their first time. We value very much your kind suggestion to support the staff and community. That's very nice from you. Only a few people notice the effort... More 

Level Contributor
175 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 16 May 2016

We stayed here for 2 nights specifically to visit Chichen Itza and a number of other historical sites in the area. The hotel staff were friendly and welcoming, and we were shown to our room in the grounds. First impression was that it was very large and surprisingly modern finish (I guess I expected something a little more old fashioned,... More 

Helpful?
Thank WellTravelledPig
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

We are truly grateful for the opportunity you gave us to serve you, and we will be more than happy to do it again if you come for another relaxing stay! Most sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Philadelphia, Pennsylvania
1 review
Reviewed 15 May 2016

Absolutely gorgeous, lush tropical gardens surround this redone historical Spanish hacienda with private access to the ruins of Chichen Itza. We recently spent a week here, and have nothing but praise for this beautiful place. The rooms were clean and the bathrooms had deep showers or garden tubs. As a nice touch, each day we were greeted by towel sculptures... More 

Helpful?
Thank TaliaCat33
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for staying with us and for all your the praises on our services. We will do our best to meet your service expectations in the future! Very Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Surrey
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 April 2016

One of the oldest properties in Chichen Itza this hotel has direct access by foot to the World famous ruins of Chichen Itza. It is surrounded by subtropical forest and the hotel has a wonderful pool by which to lounge and relax after the exploration of the ruins. No room service is offered but this is not a problem as... More 

Helpful?
1 Thank Sally P
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for taking the time to tell us your comments about your stay. Your contribution is important for us, and we sincerely apologize for any inconvenience we have caused you. We hope to have the pleasure to serving you again in the future. Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Dorset
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 April 2016

Beautiful setting in gardens teaming with wildlife. Lovely rooms, very nicely furnished & well appointed. Food excellent with friendly [if a bit reserved] service. Pool is superb & well positioned. The hacienda is also ideally sited for a short stroll to Chichen Itza ruins. Highly recommend the bird watching tour - amazing what we all miss!

Helpful?
Thank tardiswho
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for your nice feedback. We look forward to serving you for many years to come! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2016

What a special place, set in the trees, good clean accommodation, service and food. Easy access though the back gate to Chichen Itza ruins. the Church on the site is well worth visiting, also a local resident living close to the Church gave us a very interesting tour of the area.

Helpful?
Thank Ken802014
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

We truly value your business and appreicate your nice comments. Please return soon! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

San Francisco, California
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 April 2016

This is a nice older hotel, built in the 1930s. The 12 cottages house 28 guestrooms. Don't expect TV, in-room telephones, or some of the luxurious touches of more modern facilities, though internet is available in the main building, and a few "master-rooms". The grounds are spacious and filled with lots of local flora and fauna. There is even an... More 

Helpful?
Thank Jean G
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for staying with us. We appreciate your comments and trust in our services. We hope you can return in the near future! All the best, Hacienda Chichen Resort and Yaxkin Spa More 

Virginia
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 April 2016 via mobile

We stayed here one night prior to visiting Chichen Itza. The individual cabanas are spacious and comfortable. Nice shower, air conditioning, comfortable beds. The grounds are beautiful with thick vegetation and mature trees. The pool was nicer than expected. We ate at the restaurant for breakfast which was very good. Good birding around the edges of the property. The hotel... More 

Helpful?
Thank luvtravel023
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for making us your choice. We look forward to many more years of serving you! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2016 via mobile

It is very well located with an own entrance to the archeological site. The room was clean and big. The pool was very nice as it was really hot! Wlan is only available in the lobby. The restaurant serves delicious food, it's just a little expensive. There is a little store with really nice handmade things, which should be visited... More 

Helpful?
Thank straumle
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for your nice comments on our services. We hope to have the opportunity to serving you again in the future. With much gratitude, Hacienda Chichen Resort and Yaxkin Spa More 

835 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (451)
Viewed
Room/Suite (74)
Viewed
Pool/Beach Area (28)
Viewed
Hotel & Grounds (154)
Viewed
Dining (39)
Viewed
Bathroom (18)
Viewed
View from Room (16)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (121)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (364)
Viewed
Amenities (41)
Viewed
Other (123)
Viewed
Pool (18)
Viewed
Dining (23)
Viewed
The Hotel (159)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chichen Itza
0.3 km away
Hotel & Bungalows Mayaland
Hotel & Bungalows Mayaland
#1 of 5 in Chichen Itza
1,200 reviews
0.4 km away
The Lodge at Chichen Itza
The Lodge at Chichen Itza
#2 of 5 in Chichen Itza
283 reviews
3.0 km away
Hotel Oka'an
Hotel Oka'an
#4 of 5 in Chichen Itza
165 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Hotel Chichen Itza
Hotel Chichen Itza
#1 of 3 in Piste
412 reviews
38.4 km away
Hotel Posada San Juan
Hotel Posada San Juan
#1 of 14 in Valladolid
246 reviews
38.3 km away
El Meson del Marques
El Meson del Marques
#6 of 14 in Valladolid
1,215 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
An eco-friendly boutique hotel, the Hacienda Chichen is committed to sustainable tourism and is devoted to Mayan culture and local community welfare. The resort consciously promotes an eco friendly environment rooted in Mayan tradition, which presents guests with plenty of romantic charm. An ambiance of 'home away from home' welcomes the Hacienda Chichen guests. The property's close proximity to the adjourning Chichen Itza ruins is a major plus for those travelers wishing to avoid the crowds. ... more   less 

Additional Information about Hacienda Chichen

Address: Carretera Merida-Puerto Juarez Km. 120 | Zona Hotelera de Chichen Itza, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: ₹ 14,500 - ₹ 21,886 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Chichen 3.5*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Odigeo, Cheap Tickets, Priceline and Travelocity so you can book your Hacienda Chichen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Chichen And Yaxkin Spa
Hacienda Chichen & Yaxkin Hotel Chichen Itza
Hotel Hacienda Chichen Yaxkin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hacienda Chichen staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Hacienda Chichen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was OK but you have to pay for everything !”
  • photo taken from the entrance of the room
  • porch in front of the room
 of 5 bubbles mbroek2004, 1 Dec 2016 | Read review
“All are great - they all have an outside porch or sitting area”
 of 5 bubbles superlib, 9 Nov 2016 | Read review
“All the rooms we saw looked excellent. They area all a short walk to the hacienda office / dining area and the pool.”
 of 5 bubbles TravelingToucans, 24 Oct 2016 | Read review
“Don't sleep in! Treat yourself to early morning at this place.”
 of 5 bubbles 546twilar, 15 Oct 2016 | Read review
“We had the master suite which was wonderfully spacious and luxurious.”
  • The master suite
 of 5 bubbles alisonbW8500XM, 27 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay