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Courtyard Cancun Airport

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#51 of 181 Hotels in Cancun
Certificate of Excellence
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Courtyard Cancun Airport
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847 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cancun Airport
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Showing 669: English reviews
Cheshire, United Kingdom
Reviewed 29 July 2015

If you need somewhere to stay near the airport then is is as good as any. The entrance looks like a hospital but your not on holiday if you are here over night. It does the job and nothing better than that. Don't make this the highlight of your Holiday or you will be upset!

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Helpful?
Thank mark v
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Mark V, You are correct, we are an Airport Hotel and are glad that in your case, we did our job. We would also like to inform that in case of longer stays we do have a Beach Club at our sister hotel the OMNI Cancun Resort. This is an All Inclusive Resort and our guests are extended the...

Fort Wayne, Indiana
Reviewed 28 July 2015

Stayed here after a week at a resort, because we had an early flight, and didn't want to miss out on an entire day at the resort. Hotel was nice, the room was clean, and comfortable, and the breakfast buffet was good. They provided a free shuttle to the airport.

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Helpful?
Thank ColinG107
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear ColinG107, Glad to hear that we have accomplished our goal as an airport hotel and you found our room, food, friendly staff and the 24/7 complimentary shuttle service very convenient for the happy ending of your vacation. Thank you for your preference for this beautiful área of the World and hopefully we will be of service to you again...

Reviewed 26 July 2015

We stayed here for 1 night after we flew into Cancun, before we traveled to our final destination of Holbox. This is a large hotel, but it is comfortable and the rooms were clean. The free shuttle from the airport was an excellent perk and we had no issues with the shuttle. The food and drinks were good.

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Helpful?
Thank EriChar
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear EriChar, Thank you for sharing your satisfaction with our Hotel and the services. It is always very motivating to hear that our goals have been accomplished. Holbox is a beauty and your preference for this part of the World is also very much appreciated. Hopefully we will be again distinguished with your visit in the future. Sincerely, Lydia Garcia...

Kansas City
Reviewed 25 July 2015

Like many other travelers, we used the Marriott as a jumping off point after arriving to the airport at 10:30 at night. This allows you to arrive at an all inclusive early on the 1st day. The shuttle was quick and convenient, but other taxi drivers kept informing us they were done for the night. We ignored them as the...

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Thank BreSalz
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear BreSalz We are very glad to confirm through your experience, that we are a very convenient jumping off point to Mérida, Cozumel, Holbox, Isla Mujeres or as in your case to the Riviera Maya to an all inclusive or a timesharing property. Yes you are correct, our complimentary shuttle service is now operating 24/7 from 4am-11pm every half hour,...

OAKVILLE
Reviewed 21 July 2015

One of my many trips to Mx, I missed my flight (by a whole day!). I ended up staying at the Courtyard by Mariott. Staying there, turned a stressful experience into a pleasant stay. I had a wonderful dinner, and bottle of wine, and then spent the next morning, with a coffee, in the hot tub on the grounds. It...

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Helpful?
Thank Finssup
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Finssup,, Reading your comment about your stay at our Hotel was a great way to start our day to all of us at the Courtyard by Marriott Cancun. Thank you very much for taking the time to share it with us. Our mission as an airport Hotel is to be An Oasis to the transient passengers., we are glad...

London, United Kingdom
Reviewed 20 July 2015

I stayed here for a quick night after flying in from the UK before transferring south to Tulum. I chose them for the sole reason of taking advantage of the free hotel transfer, which other inexpensive nearby hotels weren't offering. When I arrived the staff were very friendly and even offered me a free upgrade to a suite - Which...

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Helpful?
Thank Robert K
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear RobertK, Your nice review about our room, food and beverage and services is very much appreciated. We are really glad it was a good start to your visit south of the Yucatecan Peninsula. Thank you for your preference for our culture. Hopefully we will be honoured with your visit again in the future. Sincerely, Lydia Garcia General Manager

Glasgow, United Kingdom
Reviewed 16 July 2015 via mobile

We were booked in for one night following a flight to Mexico on the 1st of July with plans to fly to Guatemala the following day. Arriving was a smooth process and we were picked up promptly from the airport as arranged. We also found the service and our room to be of an excellent standard. The staff were fantastic...

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Helpful?
3Thank calison1357
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Calison 13, We are really very sorry for the situation that transpired during your check-out process when your backpacks were left in the storage area. We are very sorry that it had marred your departure of Cancun to Guatemala. Most unfortunately in your case, our clerk did not follow the procedures and accepted the bags without making sure that...

Arlington,Wa
Reviewed 12 July 2015

This review is a no-brainer. I stay in Courtyards all over America but has never stayed at this one in Cancun because we always stay in our timeshare. Had to rush home half-way through the timeshare visit and left the car in Cancun....to drive back to LaPaz. We arrived late in the afternoon and the bus picked us up and...

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1Thank britecrawl
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Margaret British, Thank you very much for letting us know that we have accomplished our Mission at the Courtyard by Marriott Cancun, which is to be An OASIS to the Travellers. Your nice review about the good food, cold drinks, beds, pool and garden are very motivating to all of us. Our Chef was very happy with your comments...

British
Reviewed 11 July 2015

Late June is very hot in Yucatan. So after a long flight and a steamy hour at the very inefficient and overcrowded Cancun airport, it was good for us jet lagged travellers to check in to this air-conditioned, if charmless, concrete box and find everything we needed under one roof: good food, cold drinks, a swimming pool amid palm trees....

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Helpful?
Thank MargaretBritish
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Britecrawl, It is really a great feeling to learn that our Marriott guy´s advise was useful and help you solve your inconvenience with the battery of your car. Thank you for taking the time to share your experience with us. Your prerefence and great review of the COURTYARD Brand is very much appreciated. Look forward to be of service...

Cambridge, Canada
Reviewed 8 July 2015

I stayed two nights within two weeks . The first stay I could say was O K . I resented the fact that as I was signing in and making the appropriate payments and during this time the desk clerk took at least ,three phone calls from clients (wanting to make reservations)making my check in time take longer than neccassary....

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Helpful?
Thank pickMerida
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear PickMerida, Your valuable input about two recent stays at our Courtyard by Marriott are very much appreciated. Please accept our apologies for the inconveniences experienced. We have addressed them with our Front desk as well as with our Restaurant Leader to improve our apportunities in both áreas. Our chef was pleased that you enjoyed the food and that the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5 | Lot 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 8,647 - ₹ 13,004 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
39 questions
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room that faces the pool area”
 of 5 bubbles 205miryamf, 10 Feb 2017 | Read review
“All rooms are very quiet but poolside view is very nice”
 of 5 bubbles debbieaF8350HB, 19 Jan 2017 | Read review
“Go for a courtyard or pool view.”
 of 5 bubbles 905deidreb, 14 Jan 2017 | Read review
“you can ask for feather pillows :)”
 of 5 bubbles valeryb705, 12 Jan 2017 | Read review
“Even though we were next to the elevator, never heard any noise.”
 of 5 bubbles Chad17932, 9 Jan 2017 | Read review
5 of 5