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Grand Oasis Palm

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Pool & Beach (771)
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Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“white box”(139 reviews)
“grand oasis”(164 reviews)
“la bamba”(77 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3 Star Hotel
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Offers from Grand Oasis Palm
Offers & Announcements: Package Deal
Offers from Grand Oasis Palm
Offers & Announcements: Package Deal
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,862)
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271 - 275 of 1,573 reviews
Reviewed 27 February 2017

My husband, two children (ages 10 and 8) and I stayed at the Grand Oasis Palm in Cancun for a week in February. This hotel is rated as a 4 star but it really should be a 3 or 3 1/2 star. Here's what we...More

2  Thank travelingquartet4
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 1 March 2017

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very...More

Reviewed 27 February 2017

I am not one to actually give reviews, but I feel very strong about the stay and my vacation at Grand Oasis Palm, therefore I will give one. I will break down my review more with Cons and Pros below. To begin with, we had...More

3  Thank lauraiko
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 1 March 2017

Dear Laura, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

Reviewed 27 February 2017

We had a great time. Travelled with my 11 and 14 year old. Our room was great with a pool view. The maid did an awesome job when he cleaned. The food was great. If you have picky kids I'm not sure they would enjoy...More

1  Thank kappy135
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 1 March 2017

Dear Guest, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we...More

Reviewed 26 February 2017

Staff is beyond friendly and accommodating! The rooms were spacious, comfortable, amazing views. So many food choices we weren't able to try them all the buffets have a great selection of local and international flavors, the 'green juice' is UNBELIEVABLE. Bartenders are generous when making...More

1  Thank AuntDiggie
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 28 February 2017

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their...More

Reviewed 26 February 2017

This is one of the harder reviews I have made as overall we had a great time but some small issues were annoying. I'll go over pros and cons, starting with the negative- but don't worry if you booked here- we had a blast! Cons:...More

3  Thank wisctravfamily
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 28 February 2017

Dear Guest, We are truly sorry for the inconveniences you had on you recent stay. We offer our sincere apologies. Please note that all of your comments and opinions are very important to us and will be submitted to the appropriate departments to take the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 160 - US$ 320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$ 160 - US$ 320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
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Traveller (3101)
Pool & Beach (771)
Room & Suite (565)
Dining (374)
Amenities (119)
Family and Play Areas (84)
Business Centre & Event Rooms (11)
Questions & Answers
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cfromnh
17 April 2018|
AnswerShow all 2 answers
Response from sugarplum14 | Reviewed this property |
Yes the kids wristbands were different - the water slide pool parents could go in the pool just not on the trampoline or the rock wall.
0
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Room Tips
"Go around 3 pm to stand in the line up for the a la cartes."
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"Lagoon or ocean view. Both were nice. We were on the third floor."
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"Room very clean plenty water bottlesgrest service. Bathroom very small very complicate using bathroom and..."
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"10th floor was awesome - although no balcony!"
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