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    Grand Oasis Palm

    Blvd Kukulcan km 4.5, Cancun 77500, Mexico
    011 52 55 5351 0740
    Hotel website
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    Lowest prices for your stay
    5/11/20176/11/2017
    1 room, 2 adults, 0 children
     20 people are viewing this hotel
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    US$ 251
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    Traveller (2696)
    Pool & Beach (714)
    Room & Suite (515)
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    Overview
    • Excellent50%
    • Very good26%
    • Average12%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “grand oasis” (158 reviews)
    “la bamba” (74 reviews)
    “maki taco” (66 reviews)
    Wifi
    Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Oasis Palm
    Offers & Announcements: Package Deal
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    Occidental Costa Cancun
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    Oasis Palm
    2,953 reviews
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Reviews (3,530)
    There are newer reviews for Grand Oasis Palm
    See the most recent reviews
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    21 - 25 of 1,473 reviews

    Reviewed 31 July 2017

    Let me start from the beginning. We had 6 families and over 20 people in our party. When you first walk in,number one thought should be "Finally AC!". Not here that's for sure,there was no AC in the lobby,the only circulation was the breeze that...More

    Thank CVyPham
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 31 July 2017

    Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

    Reviewed 30 July 2017 via mobile

    Great facilities, very well maintained. Checking in was ok, but lots of information missing. With a family of five my room on the first night was extremely tight, I requested an extra bed that took me five calls to the front desk and a trip...More

    Thank Alberto R
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 31 July 2017

    Dear Alberto, We are truly sorry for the inconveniences you encountered during your stay; we appreciate the feedback which we have used to improve our service and facilities, and apologize for the incident with the front desk. We have investigated this and made the proper...More

    Reviewed 29 July 2017

    We picked this hotel for our holiday in Cancun last year in November. From the website the pictures were awesome and it was looking awesome but once them few things made change our minds. Once arrived at the hotel after nearly 8 hours flight a...More

    2  Thank Denim L
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 31 July 2017

    Dear Denim, We are very sorry for the situation you experience at our front desk. We would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you...More

    Reviewed 29 July 2017

    everything that you need are provided at the resort. Staff is very friendly and go out of the way to assist you. Nothing bad at all from this resort. I have recommended this resort to family and friends. Be careful though there a few places...More

    Thank mikkel s
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 31 July 2017

    Dear Mikkel, It is a pleasure to know that we exceeded your expectations and that you enjoyed your stay with us, amenities and especially our excellent service. We are proud to say we have a staff always ready to give their best at all times...More

    Reviewed 28 July 2017

    My son and I was looking forward to this trip, especially since it was our first time in Mexico. We were truly disappointed with the treatment we received from the staff. The first example was when we went to las palmas restaurant. We were in...More

    Thank kimberlyj986
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 28 July 2017

    Dear Kimberly, We are truly sorry for the inconveniences you encountered during your stay; we appreciate the feedback which we have used to improve our service and facilities, and apologize for the incident with the front desk. We have investigated this and made the proper...More

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    Oasis Palm
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 168 - US$ 367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Luxury Hotel in Cancun
    • #39 Top resorts Hotel in Cancun
    • #43 On the Beach Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotwire, Evoline ltd, TripOnline SA and getaroom.com so you can book your Grand Oasis Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Grand Oasis Palm Hotel Cancun ,
    • Grand Oasis Caribbean Beach Hotel ,
    • Grand Oasis Caribbean Resort
    Add Photo Photos
    Traveller (2696)
    Pool & Beach (714)
    Room & Suite (515)
    Dining (345)
    Hotel & Grounds (1543)
    Family and Play Areas (79)
    Bathroom (24)
    Business Centre & Event Rooms (11)
    Nearby
    Casa Maya Cancun
    1,396 reviews
    .65 km away
     
    Oasis Palm
    2,953 reviews
    .08 km away
     
    The Royal Cancun All Suites Resort
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    .19 km away
     
    Occidental Costa Cancun
    5,589 reviews
    .38 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ashleespence
    18 October 2017|
    AnswerShow all 2 answers
    Response from OasisHotelResorts | Property representative |
    Hello Ashlee, Thank you very much for contacting us by this means. In order to be given the correct information, I ask you to contact the reservation area by calling: 00 52 998 287 4478. You can also write to jreservas... More
    0
    Votes
    Google Translation
    Julie K
    5 October 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Julie, In order to be given the correct information, please contact the reservations area by calling the following numbers: 00 52 998 287 4478. You can also write to reservasmex @ oasishoteles, com or jreservas... More
    0
    Votes
    Google Translation
    Raquel G
    23 September 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Raquel, We do not offer this service from the airport to the hotel. However we can recommend you the tour operator "Viajes Caribe Maya" since they do offer that service. You can get in contact with them writing to... More
    1
    Vote
    Google Translation
    Room Tips
    "Stay AWAY FROM rooms facing the beach/entertainment area."
    Read review
    "Lagoon view rooms are somewhat quieter"
    Read review
    "Be sure to ask for a room high enough to enjoy the view, but low enough to walk the stairs if needed. Side..."
    Read review
    "Just don't go here"
    Read review
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