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Grand Oasis Palm

Traveller (3679)
Pool & Beach (853)
Certificate of Excellence


Certificate of Excellence
"I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone".
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
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Room features
Family Rooms
Good to know
100Room tips
Traveller rating
  • 2,227
  • 1,119
  • 536
  • 278
  • 283
Time of year
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Popular mentions
Our pool waiter, Hervin, was exceptional. He was attentive and humerous. Careyes Restaurant was wonderful! Excellent food by Chef Elias, and the service by Pablo, Marcos, Santos and Julian was unbelievable. Don't miss this restaurant! The White Box restaurant was fun and
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 4 days ago
Dear Diane, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their outstanding service. We are happy to hear you enjoyed our specialist restaurant We go to great lengths to provide our guests with a variety of food and drink options to satisfy their every need. Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. Kind regards, Eduardo Pérez.
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We just got back from another great stay at Grand Oasis Palm!! We have been here a dozen times and are looking forward to number 13! Our vacation begins with a special man, Pedro Sinus. Pedro always greets us with a big,warm, welcoming hug! He arranges transportation, he sees to
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 5 days ago
Dear Suzi, We are very pleased that your 12th stay with us was as good as the first. We would like to express our appreciation for the flattering words we received from your stay with us. It is a pleasure to know you enjoyed the upgrade and personalized service. Having repetitive guests encourages us to keep innovating and looking for the detail that will allow us to surprise you once again. We hope to have the honor of welcoming you once again in the future. Kind regards, Eduardo Perez.
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Just got back from a quick 7 day trip, loved cancun and the beaches at this resort were just great. This is more of a family spot, however the beach staff and sports bar made our stay there worth it. Shout out to Arturo, Dave and Felipe if you are looking for honest and fun
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 1 week ago
Dear Tyler, Thank you for taking the time to share your experience. It gives us great pleasure to know that you enjoyed your stay with us. We are glad you liked our entertainment activities We aim to create unforgettable experiences and our entertainment department works hard to offer shows and activities to help achieve this. We appreciate you recommending us and we hope to see you again soon. Kind regards, Eduardo Perez.
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I spent 5 days at this facility in February 2019. I selected it because it was in Cancun, beach side, and had multiple restaurants to choose. from. The hotel was very accommodating of our need for 2 beds in the room and minimal walking, as I'm handicapped. They put us in a
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 1 week ago
Dear Rhonda, First and foremost we would like to thank you for choosing us as hosts of your stay here in Cancun. It gives us great pleasure to know you knew how to make the most of your vacation by doing all the things you mentioned, since trying different places to eat and visiting our beach area, you really understood the true concept of our resort, which is to offer all our guests unforgettable experiences in a calm and relaxed atmosphere. We truly hope to have the honor of welcome you back soon so you can continue to enjoy our resort. Best regards, Eduardo Pérez.
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Hi just recently back from the Grand Oasis Palm, and have to say it’s the worst hotel I’ve ever stayed in, and I have stayed in a few bad one but none quite like this. First off the hotel room was very small and damp, the bathroom was full of damp, with the all the plaster on
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Response from OasisHotelResorts, Director General at Grand Oasis Palm
Responded 1 week ago
Dear Guest, We appreciate the time you took to share your comments with us. We sincerely apologize for the inconveniences you encountered during your stay. We would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction is really important to us. We reiterate once again our sincere apologies for any setbacks you experienced and hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Kind Regards, Eduardo Perez.
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
increíble vista de nuestro cuarto
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Standard Room with Ocean View at the Grand Oasis Palm
Professional photo exclusively commissioned by TripAdvisorGrand Oasis Palm
The Standard Room with Lagoon View at the Grand Oasis Palm
Hello Katherine, It's our pleasure to inform you that we offer daily shows uo to 11 p.m. Best regards,
1 vote
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Hello Flory, Since Grand is a higher cathegory unfortunatley the facilities are not able for Oasis guests. Best regards,
0 votes
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"Rooms facing the Caribbean have a spectacular view!"
"Ask for Hervin very good guy works on the beach."
"Select the Grand Option to have nice details on room."
"Get the beach side - the air-conditioning units are on the road side."
"very clean family atmosphere."
US$ 188 - US$ 378 (Based on Average Rates for a Standard Room)
grand oasis palm hotel cancungrand oasis caribbean beach hotelgrand oasis caribbean resort
Grand Oasis Caribbean Resort
MexicoYucatan PeninsulaQuintana RooCancun
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