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Dreams Sands Cancun Resort & Spa

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#27 of 182 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,648 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,479: English reviews
Freeport, Maine
Reviewed 3 weeks ago

We totally enjoyed our stay at Dreams Sands. The staff was the best part, everyone was helpful and friendly. The beach was beautiful and amazing, we miss it already! The food is great, we enjoyed every meal.

Review collected in partnership with this hotel
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Helpful?
2Thank jdaniel2017
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear jdaniel2017, We would like to thank you the time you have taken to write such a nice review, we are glad to have read that you had a great time with us. We will be hoping for your return soon so you can enjoy our services again. Have a great day. Best regards,

texas
Reviewed 3 weeks ago via mobile

Can't say enough good things about this all inclusive resort. Staff is phenomenal, friendly and helpful. Food was great, activities were so much fun and lead by enthusiastic people. My husband and I took our 13 and 14 year old kids. We left the resort twice during our stay which was 8 days long. Truly a great place, would definitely...

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Helpful?
2Thank disappointedTexas
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear disappointedTexas, Thank you for taking the time to write your review following your stay at Dreams Sands. We are pleased you enjoyed the resort facilities and staff as much as you did. We hope that you had a pleasant journey back home and it would be a pleasure to welcome you back for your next Cancun vacations! Kind regards,

Vernon
Reviewed 3 weeks ago

I just returned from a 7 night stay at Dream Sands, and have nothing but positive things to say. From the time I walked through the doors (and was greeted by someone bringing me a refreshing drink) to the time I left, I was so impressed by the amazing service and amenities of this resort. This was my first time...

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Helpful?
2Thank Debbie V
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Debbie V, Thank you for the review of your experience during your stay with us at Dreams Sands Cancun Resort & Spa. We are delighted to hear how much you enjoyed our facilities and friendly service impacted your stay to make it an even a more memorable experience for you. We're thrilled you had such a great time and...

Eau Claire, Wisconsin
Reviewed 3 weeks ago

This was my 3rd time at this resort and a delight once again. All the reno from previous years seems to be completed and the place is truly spectacular. I traveled with three children and the teens were busy non-stop (I mean NON-STOP...it was great!). My little one was always made to feel welcome at all the activities but he...

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Helpful?
1Thank Beachstalking
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Beachstalking, It was our pleasure! On behalf of all of us at Dreams Sands Cancun Resort & Spa, thank you for your review and for choosing our resort for your Mexican getaway. We are glad to know that you enjoyed your stay with us and that you liked all aspects of our resorts and everything we have to offer....

Duluth, Minnesota
Reviewed 3 weeks ago

We had a great 7 day's at the resort. The service, food and beach were awesome. Our friends have a son that is allergic to a lot of things but Pedro was on top of the cook staff wherever we chose to have dinner to ensure that everything was prepared correctly. Benjamin was on the ball with our drinks whenever...

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Helpful?
1Thank Steve A
Saskatoon, Canada
Reviewed 3 weeks ago via mobile

My husband and I just returned from a 7 night stay at the Dreams Sands. We absolutely loved this resort. The location was amazing. It was walking distance from shopping, restaurants and night clubs. It's location on the beach is beautiful; the water and the sand was unreal! The food was delicious. Our favourite a la carte was the Japanese....

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Helpful?
1Thank Haley1983
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Haley1983, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the warm treatment of our staff. It is very pleasant to know that we exceeded your expectations. We will absolutely pass along your kind words to the above-mentioned staff. We are...

Hatton, North Dakota
Reviewed 3 weeks ago

Will go back next year. The breakfast buffet was excellent, the noon and evening buffets were ok. The evening restaurant meals and service were excellent. The chairs around the pools might be tight but there is no shortage at any time on the beach.

Review collected in partnership with this hotel
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Helpful?
2Thank larryhN5830AA
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear larryhN5830AA, Thank you for the review! We're thrilled you had such a great time with us, and even happier to know that you'll be coming back next year, along with your beloved ones. We can't wait to welcome you back! Kind regards,

Tucson, Arizona
Reviewed 3 weeks ago

I was traveling solo and this was my First time at an all Inclusive property-it was a great surprise! I stayed on the 8th Floor-Preferred Suite. Checkin with Sergio and his staff (Francisco & Helios) was very welcoming. The restaurant staff who took care of me the three days I was there was super; Alberto, Mauricio, Diego and Leticia knew...

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Helpful?
1Thank anthonyjc2014
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear anthonyjc2014, Thank you for choosing Dreams Sands Cancun Resort & Spa as a host to your recent holidays. We appreciate the time taken to share your experience, we are happy to know that every aspect of our resort has exceeded your expectations. Dreams Sands prides itself for having a very friendly staff, that goes above and beyond to pamper...

NW Pennsylvania
Reviewed 4 weeks ago

Our stay was from February 25-March 4, 2017. We arrived approximately 3 hours before check in and there were 16 in our group. We were greeted with snacks and beverages and there were ladies from the spa giving several minute massages. We were told we could rent cabanas fro 35 US dollars a day so I went ahead and reserved...

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Helpful?
3Thank MSPT1992
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Psalms56, It is a truly pleasure to read such kind review, thank you for highlighting every positive aspect of Dreams Sands Cancun and let us know that we exceed your expectations. One of the most important things is the service that we provide to you, and to read that it was exactly what you expected is very much appreciated....

Reviewed 4 weeks ago

We went on Spring Break as three moms and their 18 yr old daughters. Everyone was so very professional, friendly and eager to make our stay incredible. All of the staff do an amazing job! We loved the entertainment staff and all of the bartenders and waiters. They really know how to make it a fun relaxing trip, with lots...

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Helpful?
2Thank laurie m
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear laurie m, It's our pleasure to know that your stay at Dreams Sands Cancun Resort and Spa was a wonderful experience and that we exceeded your expectations with our service. We appreciate your kind comments. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterises our...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,639 - ₹ 40,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#21 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
673 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room on floor 4 and above if you want a great view without the trees blocking your view.”
anthonyfrench, 22 Apr 2017 | Read review
“We stayed on the 5th floor above a pool. We had no problem with noise. Beautiful view.”
jhk1991, 22 Apr 2017 | Read review
“Request an ocean front view. It was so worth it!”
MaestraEspanola2017, 21 Apr 2017 | Read review
“A balcony is nice to dry your swimsuits on, ours took two days to dry in our room.”
  • Dirt/mold on air conditioning vent.
Milwaukeetransplant, 20 Apr 2017 | Read review
“The staff are exceptional .”
770samz, 18 Apr 2017 | Read review
5 of 5