We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 577
          US$ 504
          US$ 554
          US$ 504
          Traveller (4744)
          Room & Suite (1116)
          Pool & Beach (758)
          Hyatt Ziva Cancun
          3,817 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,891 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          Overview
          • Excellent80%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “maria marie” (373 reviews)
          “chef's plate” (261 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Free Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Hyatt Ziva Cancun
          3,817 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,891 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from US$ 504.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c95fc15b4a7045cf87c2f84b15ebacf7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":642781,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[70399969],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":504,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c95fc15b4a7045cf87c2f84b15ebacf7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":577,"lowestMetaPrice":504,"additionalPartner":false,"highestMetaPriceDisplay":577,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":577,"lowestMetaPrice":504,"highestMetaPriceDisplay":577,"hotelName":"Hyatt Zilara Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM5NWZjMTViNGE3MDQ1Y2Y4N2MyZjg0YjE1ZWJhY2Y3IiwiQUlLIjoiM2Q4MGUyN2M0Y2M4NGYwZTlmNTNlYzk1MmQ1NmFiMWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$ 504", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78906053":"OrbitzEWS","78341353":"PricelineIB","70399969":"Jetsetter","79458473":"CheapTicketsEWS","54232220":"TravelocityEWS","32640138":"Expedia","109238888":"HotelsCom2IB","76483173":"Hotwire","67956147":"HyattIntl","33403954":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (5,494)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 5,494 reviews

          Reviewed yesterday

          I've been to Cancun 7 times and this is by far my favorite place. Food was excellent and staff was super courteous. The best part about it was that although the hotel was completely booked, you always felt like you were alone. Plenty of tables...More

          Review collected in partnership with Hyatt Hotels
          Thank F4594BWrachelt
          Reviewed 3 days ago

          One of the BEST resort hotels in Cancun Mexico, This place is something special, you can't go wrong with this all adult, all inclusive resort, the food from 6 different restaurants was very delicious, the friendly staff, relaxing massage on the beach, nightly entertainment and...More

          Thank nolimit2003
          A TripAdvisor Member
          22
          Reviewed 3 days ago via mobile

          I have recently visited Hyatt Ziva Cancun in February 2017 and had an amazing time and now Hyatt Zilara, Cancun. I recommend both of these Incredible hotels! June weather was warmer which I loved. The Restaurants were great at Zilara, I just wish there were...More

          1  Thank A TripAdvisor Member
          Reviewed 3 days ago

          I have travel to many places in the Caribbean and this is one of the best places to stay. Quiet (no kids), shows in the evening, good food and a very friendly staff. I have stayed in the corner suites and the Presidential suite and...More

          Thank Matt R
          Reviewed 4 days ago

          Beautiful place and primium drink nice staff at the bar very food food and nice restaurants staff at the restaurant the best alway making you feel happy even making food that is not in the manual the are the bestMore

          Review collected in partnership with Hyatt Hotels
          Thank miguelmQ5031KX
          Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 3 days ago

          Dear Miguel, Thank you very much for sharing your review about your recent vacation experience, while staying with us at Hyatt Zilara Cancun. It has been a delight to have the opportunity to host you and pamper you with our Service from the Hearth, we...More

          Hyatt Ziva Cancun
          3,817 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,891 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Restaurant
          • Free Parking
          • Spa
          • Bar/Lounge
          • Room Service
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Spa
          • Hot Tub
          • Bar/Lounge
          Details
          • Price range
          • US$ 407 - US$ 820 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Cancun
          • #6 Luxury Hotel in Cancun
          • #6 On the Beach Hotel in Cancun
          • #6 Top resorts Hotel in Cancun
          • #6 Spa Hotel in Cancun
          • #8 Family Hotel in Cancun
          • #19 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 307
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Hyatt Hotels Corporation, TripOnline SA, Evoline ltd, TravelUp, Cancelon, Cheap Tickets, Priceline, getaroom.com and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • The Royal In Cancun Hotel Cancun ,
          • The Royal Hotel Cancun ,
          • Royal Hotel Cancun ,
          • Royal Cancun Resort
          Add Photo Photos
          Traveller (4744)
          Room & Suite (1116)
          Pool & Beach (758)
          Dining (466)
          Hotel & Grounds (2877)
          Family and Play Areas (33)
          Bathroom (19)
          Business Centre & Event Rooms (10)
          Nearby
          Flamingo Cancun Resort
          2,848 reviews
          .24 km away
           
          Mia Cancun
          474 reviews
          .41 km away
           
          Gran Caribe Resort
          8,096 reviews
          .20 km away
           
          Grand Park Royal Cancun Caribe
          6,451 reviews
          .46 km away
           
          Nearby Restaurants
          Cambalache
          1,377 reviews
          1.30 km away
          Limoncello
          1,813 reviews
          .23 km away
          Lorenzillo's
          3,482 reviews
          .18 km away
          La Madonna
          860 reviews
          1.31 km away
          Nearby Attractions
          La Isla Shopping Village
          6,865 reviews
          1.34 km away
          Playa Chac Mool
          227 reviews
          1.25 km away
          Interactive Aquarium
          1,594 reviews
          1.41 km away
          Cancun Wax Museum
          34 reviews
          1.27 km away
          Questions & AnswersAsk a question
          Jamie T
          Our friends are getting married at Hyatt Ziva. Will we be able to attend the wedding without paying for a day pass?? And how much does it cost to reserve a cabana for a day??
          23 June 2017|
          Answer
          Response from Alfonso J | Property representative |
          Dear Jamie, Thank you for contacting us with your questions, regarding to the wedding attendance, you need to talk with the couple, as it depends entirely to their package and arrangements with the hotel for their wedding... More
          1
          Vote
          Room Tips
          "All rooms have spectacular ocean views but in my opinion the best views of the ocean is any above 4th floor..."
          Read review
          "They put us in 605 and that was quiet. Some construction is going on at the other end of the hotel."
          Read review
          "Upgrade your room."
          Read review
          "Get up before 7am to save a spot by the pool. It sucks but do it!"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing