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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    +1 877-393-5241
    Hotel website
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    3/12/2017 4/12/2017
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     49 people are viewing this hotel
    US$ 594
    US$ 432
    SAVE US$ 162
    US$ 594
    US$ 506
    Traveller (5313)
    Room & Suite (1184)
    Storyboard
    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (403 reviews)
    “chef's plate” (278 reviews)
    “spice restaurant” (136 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (6,021)
    Traveller rating
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    1 - 5 of 5,063 reviews

    Reviewed yesterday

    I’d like to thank Carlos in entertainment, you went out of your way and you do your job right while making it seem effortless. Noe, server at Maria Maria at Chef’s Table, thank you for making us laugh and know how to be personable. Carlos,...More

    Review collected in partnership with Hyatt Hotels
    Thank stetus217
    Hotel's Favourite
    Reviewed 17 August 2017

    This was our 4th time in Cancun overall and 2nd time at Hyatt Zilara. It is quite simply a magnificent hotel, this is down to many things but most importantly the biggest reason being the staff. They are phenomenal throughout the entire place, so friendly...More

    8  Thank BryanK33
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 17 August 2017

    Dear Bryan, It has been a great pleasure to have the opportunity to welcome you back, for the 2nd time to enjoy of your valuable vacation time, with us at Hyatt Zilara Cancún. We are very glad to know that you decided to come back...More

    Reviewed yesterday

    We visited between October 31st to November 11th with our 2 adult children in order to celebrate our 30th anniversary. We were last at this property back in 2013 when it was still Dreams. We travel to PV 3 times per year and over the...More

    1  Thank lovepvmexico
    Reviewed yesterday

    This hotel gave a whole new meaning to "all inclusive". We can be pretty critical, and we were not disappointed with any aspect of this hotel and its experience. The food and service in each of the restaurants and bars was exceptional. We stayed in...More

    Review collected in partnership with Hyatt Hotels
    Thank omni7405
    Reviewed 3 days ago

    The service was excellent. The food was great. The hotel is huge, very clean and beautiful with an amazing view to the ocean, and last but not least- The Entertainment Staff!! they were so kind, funny and very active! they doa lot of attractions in...More

    Thank Ester A
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 409 - US$ 924 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #7 Top resorts Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #18 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Agoda, Hyatt Hotels Corporation, TravelUp, Travelocity, Priceline, Hotwire, Evoline ltd, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (5313)
    Room & Suite (1184)
    Pool & Beach (821)
    Dining (563)
    Hotel & Grounds (3265)
    Family and Play Areas (33)
    Bathroom (27)
    Business Centre & Event Rooms (18)
    Nearby
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    .20 km away
     
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    .78 km away
     
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    1.53 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MarenOrd
    14 November 2017|
    AnswerShow all 2 answers
    Response from Alfonso J | Property representative |
    Dear MarenOrd, Thank you for contacting us with your questions, regarding to the welcome drink, if you are doing your check in at our Frond Desk, you will get it. As per the wine, you can order by glass to your room trough... More
    0
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    Google Translation
    VixRik2013
    12 November 2017|
    AnswerShow all 2 answers
    Response from Alfonso J | Property representative |
    Dear VixRik2013, Thank you for contacting us with your questions, it will be a pleasure to welcome you to stay with us. To answer your questions, there is no surcharge for room service, this is included on the all... More
    0
    Votes
    Google Translation
    Room Tips
    "Go high after the construction is done"
    Read review
    "We recommend staying on the outside edges of the resort as to get the quietest room."
    Read review
    "All rooms are ocean view."
    Read review
    "See my comment above and ask if you have a balcony with a full view or a wall."
    Read review
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