We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 456
    US$ 922
    US$ 466
    US$ 554
    US$ 922
    Traveller (4413)
    Room & Suite (1075)
    Pool & Beach (722)
    Le Blanc Spa Resort
    5,628 reviews
    #1 of 182 hotels in Cancun
     
    Hyatt Ziva Cancun
    3,381 reviews
    #7 of 182 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    8,670 reviews
    #4 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,862 reviews
    #8 of 182 hotels in Cancun
     
    Overview

    • Excellent78%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (356 reviews)
    “chef's plate” (255 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Savings Of Up To 50%!
    Hotel deals
    Le Blanc Spa Resort
    5,628 reviews
    #1 of 182 hotels in Cancun
     
    Hyatt Ziva Cancun
    3,381 reviews
    #7 of 182 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    8,670 reviews
    #4 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,862 reviews
    #8 of 182 hotels in Cancun
     
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 15 other deals from US$ 466
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "f370741877334a9995f190b0d9f83ca4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":642781,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[67956147],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":605,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f370741877334a9995f190b0d9f83ca4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":922,"lowestMetaPrice":466,"additionalPartner":false,"highestMetaPriceDisplay":922,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":922,"lowestMetaPrice":466,"highestMetaPriceDisplay":922,"hotelName":"Hyatt Zilara Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzNzA3NDE4NzczMzRhOTk5NWYxOTBiMGQ5ZjgzY2E0IiwiQUlLIjoiNmI4MjFiOGUxYjgwNDU0ZmE5OGM3ZTI0OGY2NDRjYTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$ 466", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54232220":"TravelocityEWS","67956147":"HyattIntl"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 2 days ago

    The service was amazing. The view from the room of the ocean was breath taking. Rooms was very clean, beds were really comfortable. They had nightly entertainment and the entertainment staff was fun and very interactive.

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Hotel's Favourite
    Reviewed 2 weeks ago

    I won't go into a lengthy review as it is clear from my title that if I have been here 7 times in 7 years..... I LOVE THIS PLACE! But to answer common questions. Food is very good for an all inclusive. The BEST buffet...More

    Helpful?7  
    Response from Alfonso J, General Manager at Hyatt Zilara Cancun

    Dear LuvCruizin, It has been a pleasure to welcome you back, thank you for your return visit to our beautiful property and for your loyalty trough all this time, It is very kind from you to share once more, all your impressions from your Hyatt...More

    Reviewed 2 days ago

    I would highly recommend the Zilara. It was fabulous from the food and the room to the service. The beach was stunning, and the views were what better while having breakfast on the beach or drinks at the pool. ***** experience!

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Reviewed 2 days ago

    Visited for 6 nights in March with my fiancé and family. This was an incredible experience, the food was top notch and absolutely amazing Buffett at Spice. The facility is incredible and a gorgeous view out to the ocean. To sum it up the entire...More

    Helpful?
    Reviewed 2 days ago via mobile

    Service was amazing. Good food. Great beach. First time at an all inclusive. Would definitely return here. Staff are top notch. Didn't have a single bad experience with the staff. Loved our time here.

    Helpful?
    Le Blanc Spa Resort
    5,628 reviews
    #1 of 182 hotels in Cancun
     
    Hyatt Ziva Cancun
    3,381 reviews
    #7 of 182 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
    8,670 reviews
    #4 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,862 reviews
    #8 of 182 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$ 400 - US$ 795 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Cancun
    • #5 Luxury Hotel in Cancun
    • #5 Romantic Hotel in Cancun
    • #5 Spa Hotel in Cancun
    • #5 On the Beach Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #19 Business Hotel in Cancun
    Photos
    Traveller (4413)
    Room & Suite (1075)
    Pool & Beach (722)
    Dining (454)
    Nearby
    Nearby Hotels
    Suites Brisas Beach Resort
    64 reviews
    .25 km away
     
    Flamingo Cancun Resort
    2,761 reviews
    .24 km away
     
    Mia Cancun
    472 reviews
    .41 km away
     
    Gran Caribe Resort
    7,871 reviews
    .20 km away
     
    Nearby Restaurants
    Cambalache
    1,317 reviews
    1.30 km away
    Limoncello
    1,754 reviews
    .23 km away
    Lorenzillo's
    3,362 reviews
    .18 km away
    La Madonna
    841 reviews
    1.31 km away
    Nearby Attractions
    La Isla Shopping Village
    6,476 reviews
    1.34 km away
    Playa Chac Mool
    222 reviews
    1.25 km away
    Interactive Aquarium
    1,553 reviews
    1.41 km away
    Cancun Wax Museum
    27 reviews
    1.27 km away
    Questions & AnswersAsk a question
    bercumesusan
    Good afternoon I was just wondering a few things about the resort. I am coming down in Sept. and I have a couple of questions. Do I need to make reservations for dinner in advance of coming down there? How do I go about reserving a Hut on the beach? What does one need to do to be VIP at resort? Thanks for any and all hints and suggestions on my stay with you. I have heard such wonderful things about your resort and my husband and I have not taken a vacation in about 5 years so we can not wait to arrive!! Thanks again.
    25 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    MexicoMichigan
    PLEASE tell me that if my items are on a lounger longer than 15 minutes when I get up to have lunch, swim, or walk on the beach that you will not remove my items after 15 minutes! You have posted that your employees will watch and do this. I will tell you, that it will be the very last time I come here if this happens to me.
    22 April 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear MexicoMichigan, First of all, thank you very much for your visit, it is a pleasure to have you with us. I am sure that this will be a very nice stay to enjoy of your vacation time. Regarding to the unattended... More
    2
    Votes
    Eri1216
    Can you drink the wate at the resort? Ice chips?
    17 April 2017|
    Answer
    Response from Drews86 | Reviewed this property |
    Yes, We drank mostly bottled water but also had many drinks with ice with no problems what so ever.
    0
    Votes
    Room Tips
    "Presidential Suite"
    Read review
    "Any room you choose you'll be happy with but keep in mind you will spend most of your time by the pool..."
    Read review
    "Rooms in the Center, upper floors, have the best view"
    Read review
    "All rooms have ocean views :)"
    Read review