We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 543
          US$ 494
          Great Deal
          US$ 543
          US$ 543
          Traveller (4749)
          Room & Suite (1119)
          Pool & Beach (758)
          Hyatt Ziva Cancun
          3,853 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,781 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,906 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,373 reviews
          #4 of 175 hotels in Cancun
           
          Overview
          • Excellent80%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “maria marie” (375 reviews)
          “chef's plate” (261 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Free Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Hyatt Ziva Cancun
          3,853 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,781 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,906 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,373 reviews
          #4 of 175 hotels in Cancun
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 490.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "e8dffa399af847569f6b4633aa5c4300", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":642781,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78341353],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":490,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e8dffa399af847569f6b4633aa5c4300","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":543,"lowestMetaPrice":490,"additionalPartner":false,"highestMetaPriceDisplay":543,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":543,"lowestMetaPrice":490,"highestMetaPriceDisplay":543,"hotelName":"Hyatt Zilara Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU4ZGZmYTM5OWFmODQ3NTY5ZjZiNDYzM2FhNWM0MzAwIiwiQUlLIjoiODQwMmQ3YThkNjgwNDIzY2I1YTRkYTEzNGJhYzZhYzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$ 490", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78906053":"OrbitzEWS","78341353":"PricelineIB","79458473":"CheapTicketsEWS","54232220":"TravelocityEWS","32640138":"Expedia","76483173":"Hotwire","109238888":"HotelsCom2IB","33403954":"BookingCom","67956147":"HyattIntl"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (5,517)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 4,643 reviews

          Reviewed yesterday via mobile

          Where do I start. We booked a presidential suite as it was the last 4 days of our month long vacation. When we arrived our room wasn't ready (to be expected we arrived at around 1:45pm), we went to the buffet and waited. The check...More

          Thank danny0201
          Reviewed yesterday

          I took my girlfriend there after reading many positive reviews. The Pros: Clean and very friendly staff. The food was good, but Marie Marie had the best food. Being all inclusive the quality of both food and drink was good. They have a 24 hour...More

          Thank Ken F
          Reviewed 2 days ago

          Staff was always friendly and helpful, restaurants always had delicious food. We stayed for a week and had the chance to try something new everyday. They would have daily shows at night, and they were stunning. And most important. Extremely clean.

          Review collected in partnership with Hyatt Hotels
          Thank Michael C
          Reviewed 2 days ago

          Spent 4 days at Hyatt Zilara and had some of the BEST service ever. The rooms were very nice and clean, and the AC worked very well. The food in Spice was great and I normally do not care for Buffets. The service by the...More

          Thank Cynthia K
          Reviewed 2 days ago

          My boyfriend and I spent 6 days here for my 50th birthday. We couldn't have been happier with our choice. Right from the moment you pull up in front of the hotel you are treated exceptionally. The staff here is truly second to none. We...More

          Thank bbart614
          Hyatt Ziva Cancun
          3,853 reviews
          #7 of 175 hotels in Cancun
           
          Le Blanc Spa Resort
          5,781 reviews
          #1 of 175 hotels in Cancun
           
          Live Aqua Beach Resort Cancun
          8,906 reviews
          #5 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,373 reviews
          #4 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Beachfront
          • Restaurant
          • Free Parking
          • Spa
          • Bar/Lounge
          • Room Service
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Restaurant
          • Spa
          • Hot Tub
          • Bar/Lounge
          Details
          • Price range
          • US$ 403 - US$ 833 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Cancun
          • #6 Luxury Hotel in Cancun
          • #6 Top resorts Hotel in Cancun
          • #6 Spa Hotel in Cancun
          • #6 On the Beach Hotel in Cancun
          • #8 Family Hotel in Cancun
          • #19 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 307
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, BookIt.com, TravelUp, Hyatt Hotels Corporation, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • The Royal In Cancun Hotel Cancun ,
          • The Royal Hotel Cancun ,
          • Royal Hotel Cancun ,
          • Royal Cancun Resort
          Add Photo Photos
          Traveller (4749)
          Room & Suite (1119)
          Pool & Beach (758)
          Dining (466)
          Hotel & Grounds (2879)
          Family and Play Areas (33)
          Bathroom (19)
          Business Centre & Event Rooms (10)
          Nearby
          Flamingo Cancun Resort
          2,856 reviews
          .24 km away
           
          Mia Cancun
          474 reviews
          .41 km away
           
          Gran Caribe Resort
          8,110 reviews
          .20 km away
           
          Grand Park Royal Cancun Caribe
          6,469 reviews
          .46 km away
           
          Nearby Restaurants
          Cambalache
          1,381 reviews
          1.30 km away
          Limoncello
          1,816 reviews
          .23 km away
          Lorenzillo's
          3,487 reviews
          .18 km away
          Outback Steakhouse
          998 reviews
          .20 km away
          Nearby Attractions
          La Isla Shopping Village
          6,887 reviews
          1.34 km away
          Playa Chac Mool
          228 reviews
          1.25 km away
          Interactive Aquarium
          1,596 reviews
          1.41 km away
          Cancun Wax Museum
          34 reviews
          1.27 km away
          Questions & AnswersAsk a question
          Larlin
          Are there tennis courts at your resort?
          27 June 2017|
          Answer Show all 2 answers
          Response from Alfonso J | Property representative |
          Dear Larlin, Thank you very much for contacting us with your question, unfortunately we do not have anymore, tennis courts, we had in the past with the previous hotel but now, instead, we have a wonderful Gym, completely... More
          0
          Votes
          Tracy S
          We're visiting in early January and we're wondering what are wait times like at the restaurants and which ones in particular should we make reservations for, thanks
          24 June 2017|
          Answer
          Response from Alfonso J | Property representative |
          Dear Tracy, Thank you for contacting us trough Trip Advisor with your questions, it is going to be a pleasure to have the chance to welcome you to stay with us and enjoy from a wonderful time at our hotel. Regarding to... More
          0
          Votes
          UVajazzprof
          Hello, Do massages cost extra, or are they included? Thank you!
          24 June 2017|
          Answer
          Response from Alfonso J | Property representative |
          Dear UVajazzprof, Thank you very much for contacting us trough Trip Advisor with your questions, we do have Spa Treatments and Massages, all of this services are priced individually, this are not included on the All... More
          0
          Votes
          Room Tips
          "Room 419,410,411 and 426 were excellent"
          Read review
          "If you want a quiet room as that you get a room that does not overlook the pool bar. The workout room is on..."
          Read review
          "Avoid room service food, especially the late night menu. Food was very sub-par and not fresh."
          Read review
          "Swim up room is great. No fighting for a lounge chair."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing