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Great Parnassus Family Resort

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Great Parnassus Family Resort
Great Parnassus Family Resort
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4,973 Reviews from our TripAdvisor Community

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Showing 3,234: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

Stayed here for one night all inclusive (due to delayed Thomson flight so didn't pay). The room was very tired, the bathroom and shower broken with very little water pressure. Much of the hotel is without windows in the restaurants so quite depressing with so much artificial light. The pool area was ok. The beach is fantastic with sun beds...

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Thank trabys
Ontario's Near North, Canada
Reviewed 2 days ago NEW

We arrived on a very quiet Wednesday evening to an empty lobby, which we found odd. The lobby is very nice, set up like a cruise ship. The room could use some updating particularly the bathroom - counter top was made of plywood barely holding on, bathtub dull faded, glaze worn off. mattress was very firm left me with a...

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Thank 590Mike
Quebec City, Canada
Reviewed 2 days ago NEW

We stayed at this hotel from January 1 to 9, 2017. At first we were not given the room we paid for and they changed us and gave a room directly on a construction field, just beside the hotel. Aside the view that was terrible, the nose of the construction was up early in the morning... The installation are ok,...

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Thank chancoul
Airdrie, Canada
Reviewed 3 days ago NEWvia mobile

Trying not to write a huge review so I will do my best try summarize: The staff are honestly great: but I have never stayed in a resort with so many rude, pushy and completely entitled behavior.... ever. We have traveled to many all inclusive resorts (PV, cuba, Jamaica, DR etc). The staff need to do something about this- PAY...

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Thank Candice K
Alberta
Reviewed 3 days ago NEW

We just got back from a 7 night stay at Great Parnassus. Overall, a positive experience, with just a few drawbacks. We were a party of 2 adults and 3 kids. We were thrilled to get a room with king bed and separate alcove with bunk beds and a trundle! We were expecting (and would have been fine with) 2...

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1Thank jess152
Reviewed 4 days ago NEWvia mobile

We just returned last night from an incredible week at the Great Parnassus. We traveled with our 2 children, age 2 and 4. This is a great family choice. The staff were amazing with the kids (and us). Big shout out to Armando from the restaurant, Roger at the pool bar and the entire hotel team. The food was great...

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2Thank Kerrie B
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 days ago NEWvia mobile

I would definitely stay here again! The staff was so friendly. And the entertainment staff made the whole trip-they were so great with the kids and adults alike and there was always something fun to do for everyone. The theatre shows were so much fun and so was karaoke! There was so much to chose from food wise and rarely...

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1Thank A TripAdvisor Member
Omro, Wisconsin
Reviewed 5 days ago NEW

The Great Parnassus -- NOT SMALL CHILD FRIENDLY AT ALL This place is appropriately priced, well maintained and pretty. There is a really great pool area that has potential (although lacked execution). I don't think there is enough chlorine being used for the pools as there is disgusting slime/film/body scum along the edges of every one. There were several areas...

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1Thank jodathechoda
Omro, Wisconsin
Reviewed 5 days ago NEWvia mobile

We stayed here in January 2017 for a week. My wife, 3 year old and myself. Room was clean and somewhat up to date, large space for a room, safe was easy to use, lots of storage, bathroom could use an updating for sure but was pretty clean. Lots of food options, the buffet was a bit repetitive but there...

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1Thank we_are_maxi
Reviewed 1 week ago NEWvia mobile

The entertainment and customer service was exquisite. I will say, the rooms could use an update, the beds are hard and the showers/bath tub could use updating. But all in all everything else was fantastic! Shout out to my new friend Rodrigo for the morning beach yoga, stretching and dancing! ;)

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Helpful?
Thank GinaPF

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 13,098 - ₹ 26,878 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#47 Top resorts Hotel in Cancun
#49 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
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Questions? Get answers from Great Parnassus Family Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book eleswhere”
 of 5 bubbles 590Mike, 17 Jan 2017 | Read review
“Just - run, run far away”
 of 5 bubbles maryssas2017, 11 Jan 2017 | Read review
“Ocean View rooms had a great view towards the beach side.”
 of 5 bubbles 458normag, 11 Jan 2017 | Read review
“Good family resort, every room has ocean view”
 of 5 bubbles Serbiankings, 4 Jan 2017 | Read review
“The resort is quite large, so would be nice to have a room close to the elevators.”
 of 5 bubbles hambletonk, 3 Jan 2017 | Read review
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