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Holiday Inn Cancun Arenas

928 reviews
#101 of 177 Hotels in Cancun
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Traveller (676)
Room & Suite (223)
Pool & Beach (189)
Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor12%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Cancun Arenas
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Reviews (928)Write a Review
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Reviewed 7 May 2017 via mobile

Very nice, lovely. The staff very nice, the rooms very clean, and the food so good. I like dinner/ show. And only the thing... Its very small, but the important its you come to relax, and its easy to go. Very good.

Thank Kimberly A
Reviewed 6 May 2017 via mobile

Upon arrival this seemed lovely, complimentary drink whilst we were queuing for check in and all looked good! It's an easy trip from the airport to the hotel and easy short bus ride to the strip but we were left feeling quite let down. Whilst...More

1  Thank NFelt
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 21 May 2017

Hi NFelt, Thanks for sharing thoughts about your recent stay at the Holiday Inn Cancun Arenas, we're glad to have hosted you. I'm sorry to hear that you were letdown by view in your assigned room, the water pressure and temperature of the shower, and...More

Reviewed 11 April 2017

Typical Holiday Inn property in terms of a clean, comfortable room. Check-in - the front desk staff was indifferent to me. But more importantly, even though a 'chip and signature' method was used for my credit card. Credit card approved and license copied. But the...More

1  Thank lamphs
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 25 April 2017

Dear lamphs, Thank you for choosing us and for letting us know the details of your experience at our property. I am glad to see your above average rating on cleanliness and sleep quality. However, reading through your review, I regret to know that your...More

Reviewed 11 April 2017

Booked with my airmiles for 8 nights. Overall, I enjoyed our stay very much given this was a minor cost to the trip. The good: Hotel is clean, some areas recently painted with vibrant colors, room was very clean if a bit spartiate, 2 double...More

1  Thank Lubiere
Response from IHGService, Guest Relations Manager at Holiday Inn Cancun ArenasResponded 25 April 2017

Dear Lubiere, Thank you for taking the time to provide us with a review and for staying with us. I am elated to read you liked the cleanliness of our hotel as well as the helpful staff, room and its amenities. Our hotel is close...More

Reviewed 11 April 2017

My wife & I were pleasantly surprised. Here's the real review. The rooms, pool, beach, service were fantastic. My wife loved the food. I wasn't unhappy with the food, but not blown away either. But if she's happy...I'm happy We didn't mind that most of...More

Thank Mrtwistertx
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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 122 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 122 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (676)
Room & Suite (223)
Pool & Beach (189)
Dining (111)
Amenities (37)
Business Centre & Event Rooms (25)
Family and Play Areas (23)
Questions & Answers
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Lala2580
30 April 2017|
AnswerShow all 2 answers
Response from Lubiere | Reviewed this property |
Depends on your expectations. This ain't a luxurious place. But our room was clean, the pool is good, the water...well, thats the only main issue for me...tiny beach, no waves, and the seaweed covering the bottom, but a lot... More
1
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philip780
7 March 2017|
AnswerShow all 3 answers
Response from yisus1 | Property representative |
Dear Philip780, The hotel provide the pool towel Service for been used in hotel´s pools and beach. Regards,
1
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Room Tips
"From the mid-range, fair price."
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"Ask to get a room at the top floor Oceanside even if it's double beds instead of a King."
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"beach view"
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"Beach view rooms are much quieter than road facing rooms."
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