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Bel Air Collection Resort & Spa Cancun

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Traveller (2214)
Pool & Beach (565)
Room & Suite (493)
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Overview
  • Excellent37%
  • Very good26%
  • Average17%
  • Poor11%
  • Terrible9%
Travellers talk about
“pool bar”(82 reviews)
“lagoon view”(42 reviews)
“small resort”(13 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,430)
There are newer reviews for Bel Air Collection Resort & Spa Cancun
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All reviewspool barlagoon viewsmall resorthotel stripbeach areamexican foodpool sidebeautiful beachalfredorecommend this resortocean frontspring breakvacationangelbenitojacuzzibartender
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761 - 765 of 1,328 reviews
Reviewed 6 February 2015

My wife & I recently stayed here for 8 nights and we had the all inclusive package. We have stayed at many all inclusive hotels and this was the 1st one where there were other dining/drinking options than the all inclusive option. At other locations...More

3  Thank randomMA
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 18 February 2015

Dear Guest. Thank you very much for sharing your experience, to the Bel Air Collection Resort & Spa comments like yours are helpful to identify our areas of opportunity. Our guests comments are very important to us, as they are the reflect of our every...More

Reviewed 31 January 2015

My friend and I spent a week at the Bel Air Collection last February and had an amazing time. While there were a few things that caught us by surprise, our overall stay was delightful and we were devastated when we had to return home...More

7  Thank Jenna H
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 18 February 2015

Dear Guest. It gives us such joy to hear that you enjoyed your stay here at the Bel Air Collection Resort and Spa Cancún. You highlight our location, food, and the service we deliver - the attributes of which we are most proud. We are...More

Reviewed 31 January 2015

I usually do my due diligence when I book a hotel and after reading a lot of bad reviews on other hotels I was considering in Cancun, we decided to book here after reading the most recent reviews on this property. Boy, we were so...More

5  Thank ex-globetrottingbabe
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 18 February 2015

Dear Guest. I want to thank you for bringing to our attention these details, your comments are very important for us as they help us know what we can improve. I wish to inform you that I have shared and reviewed this information with each...More

Reviewed 30 January 2015

We were are party of 12 ranging from the ages of 17-45 Not sure where people found the time to complain about this property. The staff are amazing, food was amazing and I have the pickiest eaters. The pool was cleaned daily, rooms cleaned daily...More

4  Thank bwiggyb
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 18 February 2015

Dear Guest. Thank you for choosing Bel Air Collection Resort and Spa Cancun as host of you vacations. It is a delight to know how much you enjoyed our room and pool facilities highlighted by our staff’s attentiveness. Please be sure Carlos, Ernesto, Manuel, Jorge,...More

Reviewed 28 January 2015 via mobile

Had beautiful pool, good rooms, good views, good staff, good food, pleasant atmosphere. Place to relax, not a party place. Staff members like bartender Baltasar and Jose and server Marisela made me feel like home. Thank you.More

4  Thank Amrit m
Response from BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa CancunResponded 5 February 2015

Dear Guest. First I would like to thank you for visiting Bel Air Collection Resort & Spa Cancun. Thanks for sharing your opinion with us as well as the encouraging words about our team and our work. It is a pleasure to know that your...More

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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Room Service
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$ 89 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 89 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2214)
Pool & Beach (565)
Room & Suite (493)
Dining (198)
Amenities (35)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
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Miahp06
17 March 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
No there is not. Super shuttle is a good one there. We have used it many times with no issues!
0
Votes
Billie B
30 January 2018|
AnswerShow all 2 answers
Response from GERENCIA G | Property representative |
Dear Billie B, The all inclusive includes breakfast, lunch and dinner, in any of the restaurantes at the hotel, mini bar restocked once a day also included, tea time from 5 to 6 pm, sunset corner 6th floor (champagne) from... More
0
Votes
Google Translation
travelprysez
28 January 2018|
Answer
Response from Cindy L | Reviewed this property |
No freezer but definitely a coffee maker and coffee. The fridge has drinks that they refill daily . When the restaurant is not open there is a snack station serving coffee tea sweet desserts . There is also a bar in the... More
0
Votes
Room Tips
"6 floor is my favorite. Ocean view get the sun rise, lagoon view gets the sunset"
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"Try to get a beach view room because the other views are facing the busy street"
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"Choose Ocean view and top floor. Ceilings are cathedral."
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"Quiet, peaceful, great service,cheap"
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