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Bel Air Collection Resort & Spa Cancun

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Traveller (2229)
Pool & Beach (565)
Room & Suite (493)
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Overview
  • Excellent37%
  • Very good26%
  • Average17%
  • Poor11%
  • Terrible9%
Travellers talk about
“pool bar”(84 reviews)
“sushi”(74 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,521)
There are newer reviews for Bel Air Collection Resort & Spa Cancun
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11 - 15 of 1,358 reviews
Reviewed 6 days ago

Stayed here for 5 nights in June with a friend for vacation. From the outside, the hotel reminded me of a retro hotel in Miami. The bellhops and front desk staff were friendly and the check in procedure was quick and easy. The rooms were...More

Thank Brittany220
Response from Gerencia G, Gerente at Bel Air Collection Resort & Spa CancunResponded 5 days ago

Dear guest, Thank you very much for taking a little of your valuable time to let us know about your stay at Bel Air Collection Resort & Spa Cancun. We really appreciate the kind feedback. Thank you for recognizing the great work of all our...More

Reviewed 1 week ago via mobile

Very dirty place! Bad service, horrible food and ALL the pictures are a scam !!!! Nothing looks like the pictures ! A true nightmare ! Trust me I have been places and I’m not very picky , but this place is a nightmare! It should...More

1  Thank D1969FZsaraf
Reviewed 1 week ago via mobile

We stayed a few days in Bel Air Collection and I was pleasantly surprised with the quality of the food and the excellence service from every member of the staff. They really make you feel welcome and like a vip. Maybe it's not a new...More

Thank mutaterrante
Response from Gerencia G, Gerente at Bel Air Collection Resort & Spa CancunResponded 6 days ago

Dear guest, On behalf of the Bel Air Collection Resort & Spa family, I would like to extend our thanks to you for sending us your comments through Tripadvisor. I would also like to take this opportunity to thank you for your excellent comments and...More

Reviewed 1 week ago

What a treat this hotel turned out to be. We were on the first floor with a hot tub and that location made much of the difference. It was super ZEN and the bar served top shelf despite there never being a crowd. Sushi was...More

Thank Joe R
Response from Gerencia G, Gerente at Bel Air Collection Resort & Spa CancunResponded 6 days ago

Dear guest, We are more proud of the trust we have placed in us as we have preferred as a holiday destination. In Bel Air Collection Resort & Spa Cancun, more than a hotel, we are a great family where we work with the heart...More

Reviewed 1 week ago via mobile

Went for a wedding and had a great time. The weather did not cooperate so we spent a good deal of time at the bar during the trip. Miguel, Hector, Irving, and Captain Manzo provided fantastic service.More

Thank Tmarla01
Response from Gerencia G, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 week ago

Dear guest Thank you for recognizing the great work of Miguel, Hector, Irving and Captain Manzo as well as all our staff who made your vacations unforgettable, we will share all your comments. We hope to have you soon with us at this Bel Air...More

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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Room Service
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$ 90 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 90 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (2229)
Pool & Beach (565)
Room & Suite (493)
Dining (198)
Amenities (35)
Family and Play Areas (18)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Saška B
30 May 2018|
Answer
Response from Antonio G | Property representative |
Hello Saska! Thanks for contacting us! Can you let me know your email so I can reach you back? Kind regards!
0
Votes
Google Translation
Miahp06
17 March 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
No there is not. Super shuttle is a good one there. We have used it many times with no issues!
0
Votes
Billie B
30 January 2018|
AnswerShow all 2 answers
Response from Gerencia G | Property representative |
Dear Billie B, The all inclusive includes breakfast, lunch and dinner, in any of the restaurantes at the hotel, mini bar restocked once a day also included, tea time from 5 to 6 pm, sunset corner 6th floor (champagne) from... More
0
Votes
Google Translation
Room Tips
"I would suggest the ocean view....why not?"
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"Book at the Marriott!!"
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"6 floor is my favorite. Ocean view get the sun rise, lagoon view gets the sunset"
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"Try to get a beach view room because the other views are facing the busy street"
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