There are good things and bad things about this hotel, but it does not really matter…. I would never recommend anyone to stay here. Getting food is such a horrible user experience. I could go on detail about good things and bad things about the quality of the food but it does not really matter… every time you will go for food for breakfast, for lunch, for dinner, you will have to do 30m to 1 hour queues. Standing in the hot Sun or humid nights just standing there hoping someone leaves their table and the line can move 10 cm ahead with 40 people in front of you. The worst part is that this is obvious that it is all by design. They close down many eating areas at breakfast or dinner and the best restaurants that are actually any good are just a handful of tables that you have to stand in line for 40 minutes to reserve in the middle of the day and fight with other guests to see who is more desperate for a meal. They already have your money so they don’t care. You will be wishing you are anywhere but here.…
If you want a peaceful holiday stay away from this resort. Its an abolute disaster. Fortunately we stayed only one night in the end of our holiday waiting for our flight. The bad rewievs are real. The woman in the checkin was sour as a lemonade and didnt smile even once. The food is equal to a 2 star hotel, dont believe the pictures in booking.com or hotels.com. It is so far from the truth as it can be. Everything tastes cheap and looks so unhygienic. The pools are small, totally overcrowded and super noisy. Everything feels dirty and worn. The rooms are tired and has a smell. This is not a 4 star hotel like it says in the booking sites, but more 2-2.5 star. The workers in the restaurants are very polite and I feel sorry that they need to serve the guests such a horrible food. The resort inside and out is so noisy its impossible to get a quiet moment. The beach has a smell of sewage and is just not nice. Please please save your money and go somewhere else.…
The hotel pictures are amazing online and the price was too good to be true. The hotel stinks of mold, rooms are smaller than 100 sq ft, you can sit on the toilet and your knees would be in the shower - that is how small of a bathroom you get. The lines for the all inclusive restaurants were so long and the staff is rude. The hotel is so dated you feel worse being inside the hotel than outside. Beaches are nice, but because the stay was so horrible, we ended up cutting our trip in half. Lot's of police activity while your on the beaches, not so relaxing for a vacation!
Do not stay here! I would give -400 stars if I could because that’s what housekeeper took! The housekeeper showed up late after not cleaning our room and asked us to step out we went downstairs made reservations for dinner and went back up she stole $400 while in our room. The hotel washed there hands of us saying it was for police to hand and would only cover 1 way taxi to police station. Police did nothing because there’s no camera to prove she took it but the key card only shows she entered. Do NOT stay here it’s as crooked as you here Mexico is.
Love the beach @ oasis palms Dinner at agaves was amazing Nicholas was and amazing server and the chef Domingo cooked an amazing Tomahawk. Will definitely come again to agaves and have another amazing Tomahawk.
Great tasting food with a wonderful experience. Alberto Lus our waiter was amazing even brought the whole staff over to sing Happy Birthday to my daughter. Be sure to visit this restaurant during your stay and if you're lucky to have Alberto you'll be in great hands.
Coffee & me the service was excellent! We want to say thank you to Kristell Martinez and Luz Hernandez. They we’re very friendly to us. As well; in general the Hotel is fantastic all the restaurants and the beverages everything was excellent thank you so much to all people who work hard everyday and always with smile when we have any questions! They’re friendly to answer to us. We have and amazing family vacation at Oasis Palm. People work hard every day to help all guests, at soon we do the check in and before to get our keys to the room. We’re able to go to the restaurant and get ready to go to the areas around the Hotel. Also they always were very nice and to help us thank you to all the cookers, waiters, bartenders, people en general. Thank you so much for your services. Sincerely Benavidez Family…
Will have to say i had the best time ever!! The food and beach were amazing!! All their facilities were amazing!! I also have to give a shout out to Eduardo and Ramon… the bartenders by the pool were the coolest n so much fun with them!!
Eduardo and Ramon are the best bartenders and super friendly! Can’t recommend this place enough! Will def come back! Great beach access and fantasist food! Can’t rave about this place enough! It’s the best place!
The serivice at the resutaurant 2 Lunas was incredible. The waiter Andres Lopez treated us like family. It was absolutely amazing. Andres went above and beyond to take of our large family. Andres without doubt was an incredible waiter. We will be back and looking forward to see Andres at 2 Lunas.
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