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City Express Cancun

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Av. Nichupte Supermanzana 8, Manzana 1 Lote 4 Col. Centro, Cancun 77500 Mexico
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (57)
Room & Suite (14)
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About

#117 of 279 hotels in Cancun
Location
Cleanliness
Service
Value

If you’re looking for a budget friendly hotel in Cancun, look no further than City Express Cancun.

Nearby landmarks such as Plaza de Toros Cancun (0.4 mi) and Malecon Tajamar (0.5 mi) make City Express Cancun a great place to stay when visiting Cancun.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

City Express Cancun features 24 hour front desk and currency exchange. In addition, as a valued City Express Cancun guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

While in Cancun, you may want to check out some of the restaurants that are a short walk away from City Express Cancun, including Bovino's Churrascaría (0.8 mi), Peter's Restaurante (0.9 mi), and Mr. Pampas (0.7 mi).

During your visit, be sure to check out popular historic sites like El Rey Ruins (Zona Arqueologica El Rey) and Scorpion’s Temple, which are all a short distance from the hotel.

The staff at City Express Cancun looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
535Reviews3Q+A7Room tips
Traveller rating
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Popular mentions
bebloyer wrote a review Dec 2020
Cleveland, Ohio7 contributions13 helpful votes
We stayed at the Cancun Bay Resort for 9 days (Nov 26-Dec 4).The room was clean and nicely cleaned every day. There was a small fridge that was replenished with water, soda, fruit juice everyday. The resort is small but a perfect size. Dining options were great at Cancun Bay , especially for a small resort. By the larger pool (ocean side) there is a grill bar with burgers, hot dogs, nachos, fruit). at 11:30, the sushi bar opens by the quieter pool until 6 pm. Great sushi made on demand. The main buffet serves for breakfast, lunch and dinner. Food was great to us, not like the food of a luxury resort but we find they make great efforts to keep it diverse. They have theme nights (Asian, bbq, carribean, italian, chef, etc.). There is a also a small restaurant - Italian - with more sophisticated dishes and presentation. Reservation is required bc it only has a few tables for a more intimate experience. There was a saxophone playing live. There is a also a room service menu. We ordered once and took the food to the outdoor patio. Selections were different (like a club sandwich) so that was a nice change. They charge $5 for room service but was really worth it. The employees are really what makes this resort the best. I would like to recognize specifically Emme, Garbriel, and the activities director Aaron. Never met our housekeeping attendant in person but was great. A great vacation. We will be back!
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Date of stay: November 2020
2 Helpful votes
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juliaj771 wrote a review Jan 2020
Massachusetts52 contributions42 helpful votes
This should be a nice hotel, but when we arrived late at night we noticed a faint sewage smell throughout the lobby. When we arrived in our room, the smell was stronger, and when we flushed the toilet ... just wow. Like raw sewage wafting through the room. This was true in both of our rooms, so it was not a localized problem. The smell was so nasty we had a hard time sleeping and could not shower in the morning because the shower shared the same enclosed room as the toilet. The manager informed me that they, "Do not do refunds." Too bad your room and the hotel smelled like a sewer. But the manager did tell me, "We were not the only ones to mention this." Hmmm. Maybe do something about it then?
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Date of stay: December 2019
1 Helpful vote
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Response from City_Express_Cancun, Front Office Manager at City Express Cancun
Responded 17 Jan 2020
On behalf of the entire City Express Cancun team, we appreciate your preference, and we regret the bad experience with us, we will be channeling your comments to the responsible area to follow up. We hope you give us the opportunity to stay with us again and thus show that your comments were answered.
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Francisco C wrote a review Mar 2019
Ocoyoacac, Mexico26 contributions15 helpful votes
This is a business hotel that people confuse with a vacation hotel quite often. This place is meant for businesspeople traveling to the city without any plans to enjoy the city, but people are lured by the cheap prices and relative closeness to the attractions. So, don't come here as a tourist. You will probably not like it. As a work traveler, this place is probably ok. It's near most important corporate offices and breakfast is decent enough. Rooms are small, but maybe you don't really need anything else. Smells? In my experience they were there, but not constant and not insufferable.
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Date of stay: March 2019
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: The lower the floor, the better.
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Response from cityexpresscancunf, Director de Recepción at City Express Cancun
Responded 23 Jul 2019
We thank you for taking the time to provide an assessment of your stay. I'm so sorry to hear your stay did not meet expectations
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LeafsOttawa wrote a review Jan 2019
Ottawa2 contributions
We had been stranded by Westjet airlines and after many hours a kind local cab driver suggested we try this hotel. We couldn't have been happier. Great new hotel with very good services. Bedroom suites were spacious, clean and well-appointed, including a dishwasher!
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Date of stay: January 2019
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Try to get a room a bit distanced from elevator as it periodically beeps
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Response from cityexpresscancunf, Director General at City Express Cancun
Responded 23 Jul 2019
Dear Thank you for your comment and for choosing our hotel. We are happy to have enjoyed your stay and hope to have a new hotel as a guest in our hotel.
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denisf255 wrote a review Jan 2019
Toronto, Canada1198 contributions154 helpful votes
Been to Cancun a few time and noticed this Hotel. This time I stayed here and was very pleased. From the Front Desk to Service workers, they were all excellent. Room was clean, big and relaxing. Hotel has an outdoor pool and a fine selection of Breakfast items. Located across the road from the Plaza Americas Mall.
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Date of stay: December 2018
Value
Service
Sleep Quality
Trip type: Travelled with family
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Response from cityexpresscancunf, Director de Recepción at City Express Cancun
Responded 23 Jul 2019
Dear Thank you for your comment and for choosing our hotel. We are happy to have enjoyed your stay and hope to have a new hotel as a guest in our hotel.
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PRICE RANGE
US$40 - US$91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city express cancun hotel cancun, city express hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
105
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Frequently Asked Questions about City Express Cancun
Which popular attractions are close to City Express Cancun?
Nearby attractions include Plaza Las Americas (0.3 km), Coba Tulum Tour (0.4 km), and Sky Zone Indoor Trampoline Park (0.3 km).
What are some of the property amenities at City Express Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at City Express Cancun?
Guests can enjoy free breakfast during their stay.
Is parking available at City Express Cancun?
Yes, free parking is available to guests.
What are some restaurants close to City Express Cancun?
Conveniently located restaurants include Bandoneon, Hooters, and La Pasteleteria.
Are there opportunities to exercise at City Express Cancun?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Express Cancun have an airport shuttle?
Yes, City Express Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Express Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does City Express Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Express Cancun?
Many travellers enjoy visiting Scorpion’s Temple (7.4 km).
Is City Express Cancun accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.