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Live Aqua Beach Resort Cancun

9,594 reviews
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Traveller (12481)
Pool & Beach (2595)
Room & Suite (2166)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hidden garden”(1,077 reviews)
“hand massage”(419 reviews)
“sea corner”(407 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Live Aqua Beach Resort Cancun
Hotel deals
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Reviews (9,594)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
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7,465 results
Traveller rating
5,674
1,223
398
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68
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5,674
1,223
398
102
68
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All reviewshidden gardenhand massagesea cornermb restauranthabanero soupminute foot massageegos barsushi stationmojito barterrace roomroom serviceswim up barcolored riceocean frontgarden viewspecial dinnerour waiter
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2,041 - 2,045 of 7,465 reviews
Reviewed 19 March 2016

I had very high hopes for the #2 rated all inclusive in Mexico. I had been to the #1 all inclusive (Le Blanc) and thought, this should be similar -- maybe not as good, but similar, correct? I will post a different review comparing them...More

11  Thank dmpesq
Response from Alfredo S, General Manager at Live Aqua Beach Resort CancunResponded 1 April 2016

I appreciate the time you have taken from your vacation to write such a detailed review of your experience. I regret to read that you encountered so many inconveniences, as when many of our team approached you, none of the above was mentioned. Our guests...More

Reviewed 19 March 2016

This place is special for sure !! My Wife and her Mother just went here again and it was outstanding! big Shout out to Fernanda in the Aqua Club she is amazing !! also Thanks to Cesar for bringing a big smile to your guest...More

3  Thank Gary N
Reviewed 19 March 2016 via mobile

We stayed 5 nights in suite 9001. Room was awesome with one large and two small balconies, jacuzzi tub, comfortable King, great extra space for relaxing. It's the little touches that Live Aqua added that made our trip incredible. A scale in the bathroom, twice...More

4  Thank CopperBoyBJCM
Reviewed 19 March 2016 via mobile

We are here are Live Aqua 3/17-3/22. We had to pay for an upgrade from ocean front to a private terrace because the cigarette smoke from the neighboring balcony kept waking me up. We were offered to change rooms but we didn't feel moving a...More

11  Thank Gwen_Indy
Response from Alfredo S, General Manager at Live Aqua Beach Resort CancunResponded 2 April 2016

Thank you very much for taking your time to share with all of us this review. One of our main objectives is the satisfaction of our guest and your feedback is very important to us. Let me assure you that all the points you discussed...More

Reviewed 18 March 2016

I stayed in this hotel with my family. It was a great experience for the four of us. A week that allowed us to relax, eat amazing food and just enjoy being together. Something that is amazing about Live Aqua Cancun is that you have...More

2  Thank Colombina S
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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Beachfront
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 358 - US$ 814 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 On the Beach Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 Spa Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 358 - US$ 814 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 On the Beach Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 Spa Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (12481)
Pool & Beach (2595)
Room & Suite (2166)
Dining (2105)
Hotel & Grounds (6256)
Bathroom (137)
Family and Play Areas (30)
Business Centre & Event Rooms (16)
Questions & Answers
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rubymartina
18 January 2018|
AnswerShow all 3 answers
Response from Sandyraaa | Reviewed this property |
We had a garden view room and it had a balcony and a slight view of the beach. Unfortunately we were on the side of the hotel where there was a bit of demolition, but we didn't spend much time in the room anyways!
0
Votes
janejoey
17 January 2018|
AnswerShow all 2 answers
Response from Susan B | Reviewed this property |
Not at all. It would be very out of place.
0
Votes
Joy S
17 January 2018|
Answer
Response from Susan B | Reviewed this property |
The Viento, Aqua, Fuego and Presidential Suites have hot tubs. 24/7 room service is included.
0
Votes
Room Tips
"Ocean view is a must."
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"Order poolside snacks and book the foot massages by the pool/beach!"
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"Every room has an ocean view."
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"ocean view 9th floor is beautiful"
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