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I had very high hopes for the #2 rated all inclusive in Mexico. I had been to the #1 all inclusive (Le Blanc) and thought, this should be similar -- maybe not as good, but similar, correct? I will post a different review comparing them...More
11 Thank dmpesq
Response from Alfredo S, General Manager at Live Aqua Beach Resort CancunResponded 1 April 2016
I appreciate the time you have taken from your vacation to write such a detailed review of your experience. I regret to read that you encountered so many inconveniences, as when many of our team approached you, none of the above was mentioned. Our guests...More
This place is special for sure !! My Wife and her Mother just went here again and it was outstanding! big Shout out to Fernanda in the Aqua Club she is amazing !! also Thanks to Cesar for bringing a big smile to your guest...More
We stayed 5 nights in suite 9001. Room was awesome with one large and two small balconies, jacuzzi tub, comfortable King, great extra space for relaxing. It's the little touches that Live Aqua added that made our trip incredible. A scale in the bathroom, twice...More
We are here are Live Aqua 3/17-3/22. We had to pay for an upgrade from ocean front to a private terrace because the cigarette smoke from the neighboring balcony kept waking me up. We were offered to change rooms but we didn't feel moving a...More
11 Thank Gwen_Indy
Response from Alfredo S, General Manager at Live Aqua Beach Resort CancunResponded 2 April 2016
Thank you very much for taking your time to share with all of us this review. One of our main objectives is the satisfaction of our guest and your feedback is very important to us. Let me assure you that all the points you discussed...More
I stayed in this hotel with my family. It was a great experience for the four of us. A week that allowed us to relax, eat amazing food and just enjoy being together. Something that is amazing about Live Aqua Cancun is that you have...More
Response from Sandyraaa | Reviewed this property |
We had a garden view room and it had a balcony and a slight view of the beach. Unfortunately we were on the side of the hotel where there was a bit of demolition, but we didn't spend much time in the room anyways!