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Gran Caribe Resort

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7,759 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Caribe Resort
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Showing 5,732: English reviews
Cornwall
Reviewed 14 April 2011

We have stayed in many all inclusive hotels across the world and this was by far the best and was not even the most expensive hotel either. The service from the staff was really good constantly friendly and trying to please you. There is waiter service on the beach and they will make what ever drink you like with proper...

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Helpful?
Thank CornwallHappyhols
Matias K, Director General at Gran Caribe Resort, responded to this review

Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

atlanta
Reviewed 14 April 2011

My wife and daughters came here 2 years ago and had a good time. I normally like to try new places but we trusted this location. The Gran Caribe is better than it was then which I find to be unusual. Previously, their beach was practically destroyed and there was sharp coral that cut my foot while playing in the...

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Thank bigdawg07
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for taking the time to share your experiences with us. It is very gratifying to read how much we exceed you expectations I look forward to welcoming you in another paradisiacal getaway and create many more memorable experiences!

South Tacoma, Washington
Reviewed 13 April 2011

I have traveled all around Latin American and the States and this is by far the best all inclusive resort I have ever been to. I went for college spring break and it was fantastic. 1. First Night we booked a junior suite and they gaave us a free upgrade for the night. 2. The rooms were spotless and i...

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1Thank Edmonds433
Matias K, Director General at Gran Caribe Resort, responded to this review

Thank you very much for writing us in regards to your recent stay at Gran Caribe Cancun We truly appreciate when a guests takes their time to share with us their “Gran” experience! Once again, thank you and we hope to see you again very soon!

Hagerstown
Reviewed 13 April 2011

four of us had a massage on the beach with Gina, Monica, Marisela and Maria. It was amazing. They could teach American masseuses a thing or two! Very relaxing and at a great price....Will do it again the next time we're there.

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Thank wvteespoon
Matias K, Director General at Gran Caribe Resort, responded to this review

Gracias for taking part of your valuable time to share with us your experience, We are very happy to know that you had a fabulous vacation with us Once again, thank you and we look forward to welcoming you again very soon!

Lakeville, MN
Reviewed 11 April 2011

This was our third trip to this hotel. As always, the food and drinks are plentiful and delicious. There is always someone cleaning something! We always get a Jr Suite, oceanside. When you walk out on the balcony, you are faced with the white sand beach, and the picturesque blue green water. The beach has been completely restored, and it...

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Thank SteveMN12
Matias K, Director General at Gran Caribe Resort, responded to this review

On behalf of Gran Caribe Cancun staff and myself, we appreciate the time you took to share with us your positive review! See you soon!

Macomb, Michigan
Reviewed 11 April 2011

We visited this hotel last week, 4/2-4/9, with group of highschool students and several parents on spring break. The check-in process was very smooth and our room was ready for us when we got there. We did have a couple of issues with the room (broken dresser drawer & couldn't figure out the safe) but maintenance was very quick to...

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Thank Rysiewicz
Matias K, Director General at Gran Caribe Resort, responded to this review

We appreciate your comments and the time you took to describe your stay, our best reward is our guest satisfaction. That keeps us training to be better every day We are looking forward to see you again.

INDIANAPOLIS
Reviewed 7 April 2011

After staying next door at the Royal in January (adults only resort) I was SURE we would love the Gran Caribe for Spring Break. I was only half right. Check in was easy ... and we were already in a top category room so there was no hounding re: upgrades. We received very cordial service and had drinks being brought...

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2Thank bowjules
Matias K, Director General at Gran Caribe Resort, responded to this review

We are terribly sorry you had such an unpleasant experience at our resort. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us.

Kansas City, Mo
Reviewed 7 April 2011

We have been to Cancun 5 times and stayed all over. This hotel was by far the cleanest and had the best service. The beach was beautiful with lots of chairs both covered and uncovered. We never had a problem finding a spot at the beach or the pool, and this was during spring break. The food was good with...

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Thank mom3KansasCity_Mo
Matias K, Director General at Gran Caribe Resort, responded to this review

It was a pleasure to welcome you to Gran CaribeCancun and we very much appreciate you taking the time to share your lovely review with us. Thank you once again for your feedback and please know we are very much looking forward to hosting you again in the near future.

Michigan
Reviewed 6 April 2011

We used USA Transfers again and the transfer was seamless. Arrival at the hotel was wonderful. The bellmen were very courteous and helpful. Check in wasn't bad not exactly quick but overall only about 15 minutes. Our room was being cleaned when we got there at 1:30pm so we went and had some lunch. As for the people on here...

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2Thank lovintraveling
Matias K, Director General at Gran Caribe Resort, responded to this review

We would like to thank you for choosing our resort as your host on your recent gateway to Cancun. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We sincerely look forward to welcome you back on a future occasion

Edmonton AB
Reviewed 6 April 2011

We enjoyed 7 nights and 8 days at the Gran Caribe March 24 to 31. We are a family of 4 with two teenagers 18 & 19. This is our second time at the Gran Caribe and we're glad to have returned. In short,the rooms, food and service are great value for the money and practicaly every guest we spoke...

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2Thank EasyBurner
Matias K, Director General at Gran Caribe Resort, responded to this review

First of all thank you very much for writing this detailed review about your stay at Gran Caribe Cancun! We thank you for staying with us. We look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,215 - ₹ 33,015 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
#28 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
725 questions
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Australia
Dublin, Ireland
4 days ago
Preston, United Kingdom
1 month ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think that there is a bad room but ocean view is probably the best”
 of 5 bubbles rockstar1960, 22 Mar 2017 | Read review
“Our junior suite had a lagoon/front roadway view. Some ocean view rooms are a only a partial view..”
 of 5 bubbles westendguy, 21 Mar 2017 | Read review
“Ocean Front junior suites corner rooms are awesome! Rooms 2418, 2518, 2618 wonderful.”
 of 5 bubbles heidivmt, 20 Mar 2017 | Read review
“Oceanview is more money but you will have a better view and a liquor dispenser”
 of 5 bubbles vermontflorida, 17 Mar 2017 | Read review
“ocean views is the best but cost a little more”
 of 5 bubbles berikaSweden, 16 Mar 2017 | Read review
5 of 5